Constraction reviews in Springfield, Virginia

We’ve used many contractors in the past, but this time, we decided to use one that came highly recommended by a friend instead. And boy, were we glad we did! Jackie, our designer, and Nicely Done Kitchens and Baths (NDKB) are tremendous! We expressed our vision for a new kitchen and Jackie went to the drawing board and came back with plans they were even better! And Jackie even found a way to give us our dream gourmet kitchen without breaking the bank. She did a superb job and we couldn’t be happier. NDKB really is a boutique design center that holds your hand all the way from start to finish. And Olivia, our project manager, was wonderful, as well. If you go with NDKB, you won’t be disappointed.

INCREDIBLY UNPROFESSIONAL - What a disappointment. I wanted to use this company because they are a small business in my community - I walk past their showroom daily. However, I was treated like I wasn't important from the day I walked in. Two times I came in to request a design consult on my kitchen remodel. Both times my contact information was scratched down on the back of yellow pad, and both times I had to follow up to see why no one followed up with me. When the designer, Lindsay, finally called me back (after I complained to the owner), it was "What's your budget?" "Send me some pictures" and "I'll talk to my contractor and get back to you" -Which she never did. When I walked back in to tell the owner that I was taking my business elsewhere, he still referred me back to the same designer who sent me another email explaining that "these things take time." Condescending, No sense of customer urgency, and a lack of ownership - by the owner. I feel like they saved me the trouble of what probably would have been a horrible experience if I had let them into my home. I reached out to another firm, and they had a designer in my home in less than a week.

We have the kitchen of our dreams thanks to Nicely Done Kitchens and our designer, Dona! After two decades of living with our klunky kitchen, we knew we wanted to not only update, but improve the functionality and flow when we decided to remodel. The attention to detail, design and craftsmanship were impeccable. We couldn’t be more pleased with our experience and results.

We love our new kitchen! It was a pleasure working with Nicely Done Kitchens and Bath on our kitchen renovation. Cathy Goss incorporated all our ideas and requests into a beautiful, functional space. She skillfully guided us through all the decisions and steps in the design process. The project crew, including Alexandria Zaldivar, provided timely responses to our questions, and the workmanship and materials are exceptional.

We've had the pleasure of using NDK for our kitchen remodel 10 years ago and more recently 2 bathrooms. We loved working with them! The process was very organized from planning to completion. We loved our designer, Kate, who has a wonderful eye for color and design and listens to your needs and creates a beautiful design. Our contractor and his team were a delight to work with. Our master bath has become a wonderful calming retreat!

Our kitchen renovation was a great experience from start to finish and the overall project went very well and finished on time. It included cabinets, counter tops, pantry, electrical, plumbing and painting work. We purchased the appliances ourselves and the only thing retained in our kitchen was the wooden floor.
Maria, the designer, was very professional and helped us with ideas and designs that we wanted to see. Olivia, the project coordinator, and Brian, the subcontractor, were also very professional and very good at coordinating and handling the day-to-day issues that came up during the entire project. This made the experience a pleasant one considering the magnitude of the job. The entire project team was made up of reliable individuals who showed up on time and did what they said they will do. Everyone was very good at their expertise. Our kitchen looks beautiful and we would recommend Nicely Done Kitchens to anyone wanting a quality job at a reasonable price.

Nicely Done Kitchens did an amazing job on my kitchen! I have a small, 1960's split level home, and it badly needed a new kitchen as well as repairs to the subfloor on the main level. Thanks to Melissa, Steve, Olivia and the rest of the team, the project turned out incredible! We've been so happy with the result and over a year later, wouldn't change a thing. Melissa's patience and creativity, Steve's experience, dedication, and responsiveness, and Olivia's organization and communication made this project come together in a timely and relatively painless way. Steve's team of skilled, friendly and tidy craftsmen were fantastic.

I'm a little late putting in a review. We had Nicely Done Kitchens revamp our kitchen. Our Kitchen was original to our 1970's town home and they were able to redesign, tear down and re install everything at the height of Covid lock downs. Dona and Olivia were so helpful and responsive with all our needs and concerns. They were also very respectful of Covid guidelines by only letting 1 to 2 contractors into our home at a time to minimize every ones exposure. Which I can only imagine how much extra scheduling that put on their part. They did such a lovely job and I absolutely love using my new kitchen! 10/10 would use and recommend again!

Even with new appliances, our kitchen was looking sad due to its original cabinets from 1972. So it was time to change! We had heard about Nicely Done Kitchens for a few years now and decided to go in & get an estimate.
Our first meeting with our designer, Cathy Goss, set the superb tone for the rest of the project. In getting an idea of what we wanted for our townhouse kitchen, she carefully went through the various options available while taking all of our questions through each step.
When the time came in for the actual measuring, Cathy checked and re-checked each. We reviewed the proposal in a process that was pretty painless. We were introduced to Alexandria as our Project Manager who went through her role, the time allocated, and what to expect.
While we faced some delays not by Nicely Done Kitchens but with the actual cabinets due to COVID and the supply chain, Alexandria kept us fully informed and worked with us to prepare us for the installation’s daily timeline. We can’t say enough about Brian our installer who worked smoothly with the plumbers and electricians to give us basically…a totally new kitchen.
It was completed on-time, on cost, and with constant evaluation by the great staff at Nicely Done Kitchens. Their focus is always on your new kitchen and would always & easily recommend them.
Nick L. in Burke

We knew when we moved into our home, our kitchen/dining area would need a massive renovation to become the space we wanted for cooking/entertaining. It took us four years to be able to move forward with the project. Of all the companies we interviewed and received quotes from, Nicely Done Kitchens and Baths and their designer Doña was the most innovative with the approach, design, and space planning. She was very aware of our budget and was able to easily work with it.

Doña was fantastic to work with, navigating my husband’s and my differing tastes, understanding how we wanted to use the kitchen and leaving no detail overlooked. When we added our hall bath to the project, she was able to pull together the perfect design for us just from a single conversation.

She was as excited for the renovation as we were and was creative when it came to items we wanted to incorporate (an electric fireplace on the dining room wall and a specific look/feel to our split-level staircase) and we always felt we had a listening ear and someone in our corner at every decision point.

When we are ready to undertake the additional two baths in our home, I will not hesitate to contact Doña and Nicely Done Kitchens and Baths.

What a lovely experience with Nicely Done Kitchens ! We were pleased to work with Maria on our design and she transformed an outdated kitchen into a fresh, modern centerpiece of our home. Maria expertly helped us determine how to extend our cabinetry while allowing plenty of space for our kitchen table. Our project manager, Olivia, kept everything on schedule and helped manage contractors and inspectors well. We loved working with Louis on our construction--he was easy to work with, personable, and took pride in the work that he did. We highly recommend working with Nicely Done Kitchens! --G + H

I am beyond impressed with the detail, craftsmanship and management of Nicely Done. The attention to detail, design support, communication, value...we love our new kitchen and would recommend this company to anyone. We had to trust the process and NDK because we started our remodel remotely from overseas and could not have been more pleased. A big shout out to our designer Doña. She made herself available at all odd hours to accommodate the time difference. She took excellent care of us and suggested fabulous ideas within our budget and exactly what we wanted. Olivia is an expert project manager often showing up to ensure everything was meeting her expectations. We are coming back soon for a bathroom remodel. Excellent experience. Highly recommend!

I needed to replace my kitchen counter top, sinks, and faucets, as well as add a tile back splash, and decided to contact Nicely Done Kitchens after seeing they were recommended on Angie's List. It was a relatively small job (we weren't replacing the cabinets, appliances, or floors), but we wanted professional help rather than doing the work ourselves. I worked with one of Nicely Done's kitchen designers who came up with some great solutions, such as granite composite sinks and faucets I never would have found on my own. Another employee served as the project manager, and she was totally organized and professional. The work was done when she said it would be done, and the quality was impeccable! My husband and I love our new kitchen, and we highly recommend this company. The cost was reasonable, and the two women who worked with us made the process as painless and worry-free as possible.

After 12 years of daydreaming and pinning pictures of what I wanted in a kitchen, Nicely Done got it done for us and we're thrilled with the outcome! There was no pressure to upsell us on things we didn't want and there were no surprises or hidden costs, and they came up with creative solutions when our old house threw us some structural surprises. Very pleased with the whole process.

Our experience with Nicely Done Kitchens was exceptional from the very beginning! From my very first inquiry, we received a very quick response and were set up with an appointment with Kate, our incredible kitchen designer, almost immediately.

We had gotten quotes from other places and designers but none completely impressed us with their design sense and professionalism as did Kate. Throughout the process, Kate took the time to understand what our vision was and made recommendations to make it 10x better!! She also was able to give us a beautiful mudroom that worked in our budget. Furthermore, she's incredibly kind and just a treat to work with!

Once we started the project, we were also blown away by Steve our contractor and his amazing team. At the very beginning, he shared a detailed week by week timeline, gave us direct access to him to communicate all along the way and stuck with the plan! Even when issues come up (like Eddie using his electrical expertise to bring our awful kitchen wiring up to code) the team was able to keep our planned schedule. They also went above and beyond to ensure even the smallest detail met our expectations. This includes Sergio with the with the beautiful cabinet installations and Ceasar attending to the many kitchen details.

I can't recommend NDK enough for the seamless and enjoyable process along the way and for giving us the kitchen of our dreams!

Nicely Done Kitchens did an outstanding job with my kitchen. I had very particular desires and Kate and Steve were able to fill everyone. I love my new kitchen and would recommend them.

Nicely Done Kitchens did an excellent job on our kitchen renovation. They were flexible with some of the changes that needed to be made and were supportive and communicative throughout the whole process. Highly recommend!

My family is delighted with our new kitchen remodel from Nicely Done Kitchens and Bath. Cathy was our designer, what a wonderful eye for design and detail. Cathy is a dream to work with in understanding color preferences, special needs for the kitchen (like hiding our large recycle bin but making it accessible), keeping it light in case we sell the house in the few years. We are still waiting on our flooring which is from another vendor (Covid delay) and backordered stove which isn't the fault of NDKB. I'm a website designer and I recognize good design - Cathy is fantastic. Trust her instincts, they are spot on. (Photo is before floor and oven installs.)

We had a fantastic experience working with Nicely Done! Kate was our designer, and was wonderful about presenting design options that matched the look we were going for. Her taste is impeccable, and as soon as she saw photos of what we loved, she got to work and made the whole process easy and fun. Jose was our contractor and did an amazing job with his crew. They were on time, worked hard every day, communicated well and did a beautiful job. Overall, the whole project came in on budget and ahead of schedule and we're thrilled with our new kitchen!

Renovations are stressful. Kitchens renovations are really stressful but Kate Couchman and the team at NDK are pros and they made this experience as pleasant as a kitchen renovation can get. We did our due diligence and obtained multiple quotes. Frankly, cost was not why we chose the team at NDK. Unless you are a do it yourselfer or plan to act as the general contractor, the costs associated with a project like a kitchen or bath tend to be relatively similar when you compare bids from similar outfits like NDK. What set them apart was the human factor of the team. Kate Couchman, Olivia Kwon, Steve Endress and their team made the difference and made our experience so painless. Kate is a gifted designer who brought our vision to life while staying on budget. Olivia managed the project insuring deadlines were met, deliveries were on time, and followed up to insure we were pleased with the delivery of our kitchen. Steve Endress and his team of skilled craftsman were on time and took pride in their work to insure all aspects of the renovation were done to perfection. Simply put, if you are planning a kitchen or bath renovation get a quote from Kate and the team at NDK. We did and we have a gourmet kitchen, powder room, and pantry to enjoy for years to come and we wouldn’t change a thing. Thanks NDK !!!!

Rob Belloni

We had a wonderful experience with Nicely Done Kitchens. We partnered with them to undertake a major renovation of our outdated and dysfunctional kitchen. Our designer Jackie created a very smart layout that made the best use of our space. Although we didn’t increase the footprint, the kitchen feels like it doubled in size. Jackie also led us to beautiful design decisions while making us think they were our ideas. We had complete confidence that Steve and his crew would execute the work to the safest and most professional standards, and our project manager Olivia kept everything on schedule. The new kitchen has improved our quality of life, and now we can see ourselves living comfortably in our home for years to come.