Reviews of local pros in Springfield, Virginia

They showed up a bit late but called to let me know, and still finished on time and did a really good job. They air sealed, fixed a bathroom vent, installed an attic tent and filled the attic up to R-49 with cellulose. No complaints. The crew was professional and efficient. The upstairs used to get really hot in the summer and is much cooler so far.

Pros: the crew did a good job insulating the attic

Cons: I can’t recommend this company for several reasons. We were told the crew would be here from 11-6 and they were here from 11:45-9:30 which was way later than our expectations. There was a staple and some insulation left on the floor in our hallway after cleanup (not a big deal to us but might be to those with kids). They broke our air handler in the process and when we called, they said Kevin would come look at it between 10-11 the next morning but that his wife who fields incoming calls could not reach him that night. It was 85 degrees upstairs at that point so that was unacceptable. We called out our A/C maintenance folks who fixed what they had damaged for $150. The following morning, we called several times to let them know it had been fixed but calls went unanswered until 10:30, which is when they said Kevin would come anyway to collect payment. He came and accosted us after we said we’d pay in full but would appreciate him covering the service fee for fixing what his crew broke. We have a security system which captured this interaction. We did not expect nor appreciate being yelled at for trying to work toward a positive outcome. We don’t believe his crew did anything negligent but they broke something accidentally and we were hoping the owner would step up. We are remarkably disappointed in how he handled the situation. We paid more than $2000 for the job and he wasn’t willing to cover $150 to repair what his crew had broken.

Unlike other HVAC and insulation companies I contacted, they responded promptly to my initial inquiry, actually arrived and were here in the window they gave me, didn't try to upsell me on a home energy audit after I already knew what I wanted, responded to follow up phone calls, didn't tell me it was impossible to do the job I needed, and actually completed the job. I should have gone to them in the first place rather than spend months begging other companies to take my money.

This business made the process easy, I had 1970s insulation and giant air gaps in my top level ceiling into the attic and they took their time to air seal and then fill my attic. 100% worth it!!! I had a high efficiency ac unit installed a couple years ago but after the insulation was installed I am seeing 30% less energy usage from my ac. Also the house is way more comfortable! I could not recommend this company enough!

Kevin and his team efficiently insulated our 1970s attic. He walked us through the proposal noting where the suggested strategy would help immediately. He pointed out where we were losing AC from faulty wrapping, built a platform for us to use as storage, and wrapped the access door. Overall, they made sure to be clean, thorough, and efficient. This space is directly over my home office and I could feel the difference immediately. Very happy with the result and highly recommend. Before and after pictures added.

Kevin came for clear review and inspection, told me what was and want needed and avoided upsetting me on things I thought I might need. Crew came quickly, at time advertised, was clean, consistent, and answered questions about the work being done well. Left the same day with great clean up. Cost me $2500ish for my attic insulation and way better than I'd have done myself. Would definitely recommend.

Two thumbs up! Everyone involved was fantastic! Kevin was friendly, knowledgeable, patient and polite. Laid out a few options and what he recommended and why. He answered all my silly questions and hypotheticals. His price was a little higher than all of our other bids, but he offered MUCH more than the competitors. Installers were thorough and transparent, cleaned up when they were finished and gave us a run down of all work completed. Our Whole family noticed a MAJOR difference within hours of completion. Heat pump not constantly running, Outside noise dampened, the house heatsbup and holds heat SOO much better. Thank you! thank you! to D.E.S. and their team. Highly recommend

Marco Feliy was very professional and did a great job explaining everything to me.

Extremely professional, communicative, and thorough! Nick did an excellent job in getting our unit cleaned up and ready to go!

Great explanations of exactly what they're doing and why. And very thorough work.

The technician, Nick, was extremely knowledgeable, personable, and dedicated to quality work. Not easy to find these days.

great service.. The technician was very patient and explained how I can avoid having the same issues in the future.

The two technicians did an outstanding job with the service. Once they saw the issue they told me the next steps they would take to address the stoppage. Once completed they provided recommendations to prevent this from occurring in the future. iPad for signing documents with a digital signature, which is a nicety when dealing with service request. Great job!

Melvin was very knowledgable, enthusiastic and listened to our concerns and issues. He went the extra mile to ensure we were satisfied and our system was working properly.

Great service, Nick called ahead that he was on his way, explained an issue, didn't try to upsell anything, and was very courteous and professional.

I do not recommend this company. They were sent by American Hone shield home warranty and they perform badly their repair calls. My thermostats was not replaced by a smart thermostats but a non smart one of much lower grade. Then they had to return again instead of fixing the AC during the same call.

This was my first time using United Air for plumbing service. Our contractor, Justin, was excellent. He solved all issues and provided clear explanations of the problems and his recommended solutions and then implemented the solutions in a timely and efficient manner. Highly recommended.

I have used United Air Temp for years. I have purchased my heat pump from them back in 2016. I never invited them every spring and fall to keep my appliances running smoothly. The technicians are always so friendly and helpful. They translate what’s happening until language, I can understand and help me make decisions about how to proceed. I can recommend United Air Temp without hesitation! They’ll be back next fall to be sure I have a warm home for the winter.

I was expecting a phone call prior to service tonight and got a phone that rang once and didn’t leave a message. Apparently the tech knocked on the door, but I didn’t hear that. When we scheduled the service, we were told we’d get a call at least 30 minutes out. That didn’t happen.

When I called back to the main number, I was told the tech called three times to two different numbers. I received one call with no message. The second number they had on file was incorrect.

Now I’m told I get no service until tomorrow. I am very dissatisfied
.

Antwan was excellent. Fixed all the issues I had with great ease and communicated throughout the process. I would highly recommend this company mainly because of him.

Technician (Christina) was respectful of home & property; very friendly; efficient; explained the details of what she did to fix the problem of our garbage disposal.