HVAC reviews in Sterling, Virginia

This was an amazing service call to fix our humidifier. The service was prompt, friendly, and attentive; he even came back after picking up the right part the same day! The service technician and the company as a whole deserve a well earned recommendation.

Our heat went out during the coldest part of winter, and Javier and his team responded immediately. Their professionalism and care made a stressful situation so much easier. We decided to replace both our heating and AC systems, and the quality of service, expertise, and overall experience we received was exceptional. We now have complete peace of mind knowing the job was done right, and we couldn’t recommend them more highly.

Dave's provided excellent and affordable service for installing a heat pump and new furnace. We've been using Dave's since 2009 and highly recommend them for quality work. We needed to shift from a chilled-water cooling system and wanted to go with a heat pump for versatility and environmental benefits (reducing dependence on the gas furnace). Dave's presented us with a range of options, all of which were comparable with estimates we received from others. We decided to go with Dave's because we had a pre-existing relationship and we knew them to be reliable and straightforward. The installation required a long day's work in cold weather, and they saw it through with careful attention (lots of compliments to the team that carried out the work!). They, including the president of the company, have followed up several times to make sure all is working well (it is). We recommend them highly.

Dave’s staff Adam and Jesus were wonderful replacing my very calcified 75 gallon hot water heater. The team was respectful, honest, tenacious, efficient and professional. I would highly recommend their services.

My HOA had some work down on our rooftop. It caused some problems with AC and Heat. I called Dave's and they setup an appointment. Tech was thorough and very helpful. And to add, just an all-around great guy. If I have a need again, I will definitely be calling Dave's. Great Service.

I had a great experience with Raul Tovar from Dave’s Heating and Air Conditioning. The service was professional, timely, and very efficient. Raul was knowledgeable, courteous, and explained everything clearly. The pricing was fair and reasonable for the quality of work provided. I truly appreciate the prompt service and would highly recommend Raul and Dave’s Heating and Air Conditioning to anyone looking for reliable HVAC service.

Super responsive and trustworthy. My heat pump started tripping the breaker and shut down when it was 20 degrees outside. I called and their tech Mike showed up promptly at 7AM. He did a thorough inspection, and it turned out the heating elements electrical connection had just gotten loose within the inside air handler. Quick diagnostic was only needed, no new parts or attempt to sell a new system, like I've experienced with others. Very happy, will definitely call again.

Our 25 yr old Hot Water Heater stopped working and Dave’s Heating and Air was able to give us a quick estimate. After a phone call with the owner and texting in a few photos we received an estimate almost immediately. They were able to come the next day to install. They were professional, prompt and easy to work with. We got an estimate from another company and it was $500 more and it was much more difficult to schedule and get them in. I am grateful that Javier gave us his professional opinions and talked us through a couple options as well. We will definitely always use Javier in the future.

I am so delighted with the service I received today from Dave’s Heating and Air-conditioning. They were here to install a new air conditioner and Adam Colbert was the consummate professional. Not only was he skilled and knowledgeable, he is also a good guy. Adam’s workers were also great at what they do. I usually don’t leave reviews, but I am so pleased and I highly recommend them!

I needed a new AC system due to RELAC out of business. Todd was my first contact. He explained my options, answered all my questions...even after he left and I continued to contact him. He was very patient with all my concerns. On the install day, Adam and his team arrived on time, and communicated with me during the entire process. They explained thoroughly what they were doing and why. They did not leave until all had been checked out, and they cleaned up thoroughly. I will recommend them to anyone needing a new AC system.

Excellent customer service from my first phone contact to the site assessment through installation and clean-up, Dave's provided us with expertise and efficiency. The installation crew (Adam, Adam and Jesus) worked quietly and respectfully to minimize disruption. We are very pleased.

I scheduled online for an AC diagnostic which was seamless. Adam came out in that time frame and gave me the run down of the issues. He was very knowledgeable and I would've went with him to fix the compressor issues.

Unfortunately, whoever this companies receptionist is sounds like she hates her life over the phone. It took them a week to get back to me with a quote. She calls me, asks if I want to get it fixed and immediately asks for my credit card info. I don't have an estimate of what's being repairs or materials they need. I tell her please send it over and I'll pay the down payment through the portal since I was driving to work. A day goes by and crickets, I get another call asking about payment. She says she sent the email but the only thing I received was a schedule confirmation. Finally it arrives and everything is still lumped into one price. It wasn't that big of a deal, but I decided to get a second quote and this other place turned an itemize quote around in an hour, came out the next day, didn't ask for a deposit, and got the job done.

If you all get that much business, the sentiment is your customers are just a number, and you can't be bothered to give the bare minimum customer experience then so be it.