Constraction reviews in Suffolk, Virginia
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At a time when businesses are swamped, services are hard to find, and people are overwhelmed, Trey took the time to hear me. He was quick to take action, returned calls, each time responding asap. I wont hesitate to call on Tidewater ProBuild again.
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We trust Tidewater Pro with just about anything. Doesn't matter, the job. They always exceed expectations and we love working with them! They answer my calls and questions every time, no matter what time. We won't use anybody else!! I should add- they are very respectful and don't talk down to me be because I'm a female! BEST PART!
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We live in the Chesapeake area and have had Trey work on three separate projects. He has done "outside" work to the finishing touches on our bathroom. Without a doubt, Trey is skilled in his craft, diligent in his work ethic, and has very good taste. Not to mention, Trey understands people. He was able to listen to our requests and interpret that message into excellent craftsmanship. Trey is also more concerned with the project being correct and liked than "nickel and dime-ing" the customer. I would highly recommend and we will use him in the future.
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The ProBuild team installed flooring in our home and the finished product exceeded our expectations. The floor looked amazing and the team were professional throughout the project. I would use their services again and recommend them to ours.
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I have dealt with many contracts over the last few years and I will be using Caleb and his team exclusively moving forward. They are professional, transparent, and do great work!
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Great company. Excellent customer service and superior quality of work. Called them for a short-fused water damage job and they bent over backwards to fit me in. They also swapped out a couple of bad deck boards with the job. Solid pricing too. I would definitely use them again.
Thank you Tidewater Pro Build. -
They ruined what was to be my dream home. I had them install sheet vinyl flooring and they ruined it.Seams were located in high traffic areas. They did not seal the seams and it is now coming apart. I paid them good money and more than a good price for the job.
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Trey and his team remodeled my two bathrooms almost two years ago.
When I decided to remodel the kitchen, they were the first people I thought of. I knew what to expect and they did not disappoint.
Trey worked with me to come up with a design for the kitchen and pricing that was more to my liking. He and Kevin made it easy for me to select cabinets, counter tops, flooring etc. by bringing samples to get an idea of what I wanted, rather than me having to travel from store to store to pick everything out. I did some "looking" to get an idea of hardware, backsplash, etc., but they did all the shopping. If they thought something wouldn't work, they told me, but there was no pressure.
The thing that sets TPB apart is their attention to detail. They do the little things that I don't think anyone else would do. For example, they cut my speaker wire and ran it though the attic and down a corner to hide it behind wall trim. Much better than having it run along the baseboard.
The main worker bees were Kevin (lead) and Stephen. They were prompt and pleasant and it was a pleasure to have them working here. Mario, the electrician, was here several days to rewire and bring everything up to code. Great people, great job. -
The entire team was very professional and very skilled. They would make suggestions if I needed help but were quick to point out they’d do whatever I wanted. They cleaned up after themselves daily and were a pleasure to have in my house. The finished project (my master bathroom came out exactly as I wanted and I would highly recommend them to anyone who wants gorgeous, quality work.
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My wife and I are very, very pleased with Tidewater Pro Build’s remodel of our master bathroom, and we are not the easiest customers to please. We had discussed a remodeling project for several years but it became a necessity when our master bathroom shower developed a leak that started to stain and drip through the ceiling of the room below it. After two different plumbers could not find the source of the leak, we knew something drastic had to happen, and that is where Tidewater Pro Build comes in. I called and left messages with several contractors and posted inquiries on several contractor websites. A few of them ignored my requests. One contractor said that most of his men lived in Virginia Beach and would not want to drive as far as Suffolk for a job. Tidewater Pro Build responded to my website inquiry in the middle of a Sunday morning. Frank, the Sales Manager said that when he saw that we were having a leak through the ceiling, he knew the job was urgent and wanted to make contact as soon as possible. Frank met with us later that day and just a day or two later, Tidewater Pro Build was at our house to troubleshoot. They had to take down the drywall around the shower to find the leak, but once it was isolated and the living room ceiling dried out, they did a beautiful job in repairing and painting the ceiling. We did a total makeover of the bathroom. Frank made some design recommendations during the initial walk-through planning. We met with Trey and Brian to develop our design and lay out our plans. Along the way, Trey made several very helpful suggestions that kept our supply costs under better control. He recommended strongly that we stick with one line of plumbing fixtures to ensure that the finishes matched throughout the room. Trey offered a very creative solution to our problem of where in the bathroom to relocate the linen cabinet. The demolition phase went very quickly. The rebuilding phase proceeded much more slowly, as they predicted it would. Quality work takes time. We needed the job completed by a wedding-date deadline, before out-of-town family started to arrive. And even though, about a week before the deadline, it looked like the project would not be finished, we had a fully functional master bathroom in time for the wedding. It was not a rushed patch-job to get the project finished; the last phases of the job were done as carefully and with as much craftsmanship as the earliest. There were a few touch-up items that needed to be addressed after the wedding and those were done on schedule. When we found a few more add-on punch list items we wanted fixed, Tidewater Pro Build did not hesitate to come to our house and correct them promptly. Sales Manager Frank even came out to inspect the project when it was completed to ensure our satisfaction. This is the kind of customer service anyone would want from their home contractor. We now have a beautiful, designer-quality, custom master bathroom that is one of the prettiest rooms in the house and one of the nicest you will ever see. I will forward photographs to Tidewater Pro Build to post on their Facebook page when we have all the furnishings and décor in place. There are a few already. My wife and I would not hesitate to use Tidewater Pro Build for our future remodeling projects. Thank you Trey, Caleb, Brian, Frank, and Kevin!
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I had a custom shower start leaking and did not know who to hire to get it redone. I did some research and found Tidewater Pro Build. I have nothing but good things to say about them. Caleb went above and beyond to make things right. He even put boots on my roof vents because he noticed some water discoloration in my bathroom ceiling. This had nothing to do with the job I hired him for. Good people. I plan to have them do work on my other bathroom in the near future.
Harry K -
Tidewater ProBuild did an amazing job on my bathroom remodel. I had initially hired a different company who did an extensive amount of damage to my home leaving the bathroom completely unusable. The Tidewater team tore out everything and started from scratch. They personally walked me through every step of the process, and I ended up with a bathroom that was better than I could have ever imagined. Go with the right company from the onset and choose Tidewater ProBuild!
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Tom comes out and gives us a quick estimation quote for $30,000. Turns right back around and send us a quote for $90,000. How is the estimated quote off by that much? That’s like guessing something’s 3 feet when it’s actually 9…. Good way to make $300 off of us though, so good job on your swindling skills.
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I wish there were more stars available than just 5. When I say this company and these guys go above and beyond, they truly do. From start to finish, the attention to detail and professionalism was WAY above par. I can finally live in my home independently, as a paraplegic, because they truly care about what they do and who they do it for. Not one sine was left unturned and they made my renovation easy and fun and they handled the headache portion, thankfully. If you want a professional job, use this company! They will not let you down. Even after the job is finished, they have become friends and it means everything to me. THANK YOU, from the bottom of my heart!
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Every interaction was timely and punctual. The team and all of its members were courteous and clean. Trey took the time to understand our needs and get the proper materials in place for quality craftsmanship. We received regular status updates letting us know who was coming and when. They worked around our schedule, which was hassle-free. Additionally, payment was easy. We will certainly contact them again for our next need.
Thanks to Brian, Frank and Trey at Tidewater Pro Builder we got our kitchen back! -
These guys are great! We had an upstairs shower leaking into the dining room downstairs. Another company came out and assessed the cause as a cracked shower pan, which replacing would have required extensive glass frame removal and tile rip out, making an insurance claim, and turning our bathroom into a construction zone.
Thankfully we called Caleb for a second opinion and he came out with Tom to assess the issue same day. Immediately they identified an issue with the drain and fixed it the following day. No more leaking in the dining room, no construction zone upstairs. We will absolutely be calling Caleb and his team for any future bathroom work! -
I've been working with Caleb and his crew for about 2 months. I am in the process of doing a major kitchen remodel. I have a special needs son and we are working to make the kitchen more accessible for him. Caleb and Brian have worked closely with me to pick great products and to get good prices on them. Caleb has carted me around multiple cities to look at samples and to get ideas. He is so pleasant and upbeat and funny! It has been a pleasure hunting for the right product. Brian is always sweet and on top of things whenever I need anything from him or have any questions. They helped me pig out perfect cabinets and counters and flooring and it's going to be awesome. Yesterday was day 1 of construction. The guys that showed up were friendly, pleasant, polite, and you could tell they were really concerned about making sure it's done right. It's a big undertaking and we are staying in the home while it happens and they were stellar at helping me get things moved and covered. This process has been very pleasant so far and I am very relaxed and excited as we move forward with the project. I highly recommend this company if you are doing anything in your house. I will update my review as we go through the process. Day two starts in a few hours and I am so ready! Thanks Caleb, Tom, Brian, Kevin, Steven, and Mitch.
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I have used Tidewater Pro Build for many projects on my house in Williamsburg. Before I bought the house, Trey and his team had remodeled the kitchen, and I was so impressed that I hired them to replace the roofing and siding. Outstanding job!! Then I hired them to gut and remodel the three bathrooms in the house. Another outstanding job, and the bathrooms are absolutely beautiful! Trey and his team made a number of recommendations that worked perfectly to make the most efficient use of odd space in the bathrooms. The quality of their work and their attention to detail and finishing touches were excellent. Finally, they recently put in a new joint driveway between my house and the neighbor's with a unique divider in the middle. Very functional and physically appealing. I give the company a 5-star rating and highly recommend them for any construction project.
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Trey, Caleb, Robert, and their team at Tidewater Pro Build fully remodeled and expanded our master bathroom. Their work, service, honesty, and professionalism was incredible. The project consisted of a full demo, new floor tile, custom vanity, electrical, and a prestige walk in shower with 6” marble hexagon wall tile that’s immaculate. The detail and precision provided with the overall end result from start to finish is incomparable to any other professional we’ve worked with. The full project was completed before their initial ending timeline and due to their quality, professionalism, and knowledge we immediately continued to have our guest bathroom remodeled and an addition of new man cave over the garage.
If anyone is looking for an honest organization and team with the highest level of skills and precision in every aspect, you need to call Tidewater Pro Build for your next remodel, addition, and repairs. -
My husband and I used Tidewater Pro Build to remodel our master and guest bathrooms. We couldn’t be happier with the professionalism, attention to detail, responsiveness, and overall quality of work. They communicated thoroughly with us throughout the entire process, and the plan was written up in extreme detail before the project ever began. We could tell from day 1 that they were different from other contractors we have worked with in the past. We will definitely use them again for any of our other home improvement needs.
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Over the years I've had lots of work done and dealt with many contractors. None have compared to how easy it was to work with the guys at Tidewater Probuild. They do incredible work. Done quickly and professionally. Easy to work with and I can't say enough good things about the results. This is the company you want doing work for you