Constraction reviews in Virginia Beach, Virginia

Rick and his team fixed our house and made it safe for us and our kids to live in. Dennis and Josh were our crew and they were not only phenomenal craftsmen, but also fun and exceptionally professional. I would highly recommend Rick and his crews to knock out any jobs you cannot do for yourself or want to update with a helping hand. I cannot wait for Rick and his team to get our new doors into the house!

As a realtor, I am always looking for someone I can trust to take care of my clients. Whether preparing for a listing, meeting the needs of a home inspection, or simple home remodeling, Rick and his crew take care of it all. They are accountable, trustworthy, kind, and so very knowledgeable. No job is too small or too large. Call VA Coast Contracting Services and they will prioritize your needs and provide quality work and peace of mind.

Highly Recommend! Great contracting company for all your residential and commercial needs! Called in for a quote and was greeted with excellent customer service and care for the projects I was looking to get completed. Rick communicated very well and got the job done fast with superior quality! His team always makes even small jobs a priority and manages to bring quality into their work. Always greeted with a smile and good intentions! Highly recommend Rick & Virginia Coast Contracting Services. They are always the first team to call when we need a project/fix completed.

As an agent it's very difficult to find a contractor you can trust to get the job done. Before I met Rick and Dana, it was such a struggle to find good reliable contractors that care about customer service. Rick and his crew have always done an excellent job whether its a small job or a full renovation. He has also personally done work on our home as well. His crew works hard to provide great work coupled with amazing customer service. He doesn't hesitate to make sure his agents are taken care. I have been using them for years now and they always do amazing work! He always comes through for PICRA items along with getting my listings ready to go on market. One of the most hard working, trustworthy, professional, people I know. If you're looking to get work done on your home, give them a call!

I recently hired Alex and his team at Virginia Coast Contracting Services for a full house remodel, and I couldn’t be happier with the results. They were professional, reliable, and paid close attention to every detail. Alex kept me informed throughout the process and made sure the entire project stayed on track. The transformation is incredible — my home looks brand new. Highly recommend Virginia Coast Contracting Services for anyone looking for quality work and a smooth renovation experience.

Thank you Charlie and Nancy for your great professional service installing my hot water heater. You did a great job on the restorations as well.

We had a good size roof leak and they were super responsive, got people out that day to diagnose and were at our home doing repairs the next day! Richard helped us deal with our home warranty multiple times when they were giving us pushback and we will definitely be using them in the future for any repairs or renovations.

Best experience ever with a contractor. We have had some doozies in the past. They were in and out with a job well done. Thank you Kevin & Brandon for being so professional.

The guys at Virginia Coast Contracting Services are dependable, reliable and hardworking Zach was the technician that repaired my ceiling that caved in which required a good amount of Sheetrock, mud and paint which he prepped the surrounding areas to not get debris throughout the home and cleaned up very professional, very detailed oriented.

We hired Virginia Coast Contracting to repair a bathroom floor that had soft areas. Kevin came out on a Sunday and went into the crawl space to determine the source of the water leak and damage. He thoroughly explained the problem and proposed repairs. The crew completed the job in a single day and we found their work to be stellar. We are very happy with the workmanship and repairs and that we found a decent contractor at a reasonable cost.

***DO NOT BOOK THIS CONTRACTOR***

We had a fence with an automated driveway gate installed by Rick and his crew. Initially, the work appeared to be great. After about a month, we began to see all the corners that were cut in the process starting to be exposed.

Before getting into the project failures, the work started almost 2 weeks past the discussed start date and finished about a week late. It took a phone call saying that I was about to pull the plug on the project for them to actually get started. Communication did not exist unless you made multiple attempts to reach out to see what’s going on after they didn’t even bother to show up on certain days.

The guide tracks they installed on our driveway for the automated gate were not installed properly. After a month of use, the method of securing them down to the pavement came loose. It took several phone calls to get someone to show up weeks later to address the issue. Instead of performing a permanent fix, they decided to spend as little as they could to alleviate the problem. The same thing happened about a month later, and we still have loose guide tracks, to this day, that the gate struggles to operate with. They don’t want to spend the money or time to fix their own design flaws.

Quality of the electrical work is very questionable. The main power line that they installed to operate our driveway gate was not placed in any sort of conduit subsurface. Instead, they took the easy route of burying the exposed line only 2” underground from the house to the gate motor. We found this out the hard way when landscapers accidentally hit and cut the wire doing some basic work in the area. We now have a non-functioning gate that could have all been avoided if they took the proper time and effort to place the wire in a conduit deeper underground.

To top it all off, we’ve been contacting Rick non-stop over the past 3 weeks to have these problems addressed. Each time he picks up, he reassures us that the problem will be solved in a timely manner. However, that time passes with nobody showing up, and we have to call again asking why. All we get is the same cycle over and over again…

Call with problems
Rick makes false promises
Nobody shows up to fix issue
Call Rick again
Rick provides excuses and more false promises
Repeat cycle again and again

Seriously, do NOT waste your time and sanity with this company. We’ve decided to bail on their “warranted” work for a year because it’s simply a false hope to bait you in. You can find somebody far more reliable and willing to communicate with you when you need them.

They did the most amazing job, removing popcorn ceiling. The mess was minimal . This is the second project that I have worked with them. I must say , Rahim was the project manager and made it easier. Definitely ready for the next project.

I had a window in my house that leaked since new. Attempted to fix it a few years back and solved 80% of the issue—finally called VCCS to figure out why it still leaked. Guys were awesome. Did an estimate and figured out that the dryer vent way above the window was likely not flashed properly, letting water run down and behind the window. They came and did the repair—it required less work and materials than they estimated, so they charged me less than I expected. They also stayed until 8pm to get it done. Zero leaks!

These guys are great! They inherited a terrible renovation experience and turned it around into the home we love today. Rick and Raheem were very responsive, and they were flexible with us and our timeline needs. I would use them again if we ever have the need for a big project!

I typically don't write negative reviews, but my experience with VA Coast was concerning enough that I feel obligated to share. I will stick to the facts.

I purchased a new home where the seller chose VA Coast to handle the agreed-upon repairs (PICRA). Before closing, VA Coast submitted an invoice claiming all work was complete. However, during the final walk-through—conducted by me, my realtor, and my home inspector—we found that many items on the invoice had not been touched. This nearly prevented the closing.

To their credit, they agreed to pay for a re-inspection, and funds were held in escrow until the work was confirmed. A week later on a Friday, the re-inspection revealed the repairs were still NOT done. I attempted to call VA Coast to resolve the miscommunication and get them paid, but the owner was defensive, spoke over me, and insisted the work was finished despite my photo evidence to the contrary. My realtor had a similar experience with them and told me later that the owner was defensive and spoke over them as well.

On Sunday, they returned to the property unannounced. While they did some work, they removed one of the exterior outlets that was on the PICRA—making the situation worse.

The final straw was the dishonesty. On Monday my realtor received photos from the seller's side purporting to show the electrical outlets were fixed. When I looked closely, I realized the photos were of different, functional outlets that were never part of the inspection report. They were trying to pass off functional outlets as the repaired ones!

At that point, given the failed inspections, misleading photos, and defensive nature I concluded that they were either incompetent, dishonest, or both. So, through my realtor I banned them from the property. The seller's agent hired a different contractor who fixed everything in 3 hours—work that VA Coast couldn't finish in 3 weeks.

VA Coast may do good work on the surface, but it's the unseen items; what lies beneath that are the problem. To improve and hopefully avoid future stories such as mine I suggest they:

Improve Communication: Work directly with homeowners and stop showing up unannounced.

Implement Quality Assurance: Verify work is actually done before sending invoices.

⭐☆☆☆☆ (1 Star)

I rarely leave negative reviews, but after two separate projects with Virginia Coast Contracting Services, I feel obligated to share my experience.

I hired this company to install an HVAC system at one of my properties in Norfolk. After installation, the system was not functioning properly. It was set up to operate only in A/C mode, which caused condensation during the winter months and resulted in water leaking through the ceiling. I now have to repair drywall due to the moisture damage. I also had to hire another HVAC company to install a heat pack so the system could operate correctly.

While they were working on that property, I hired them for a second HVAC installation at another property in Portsmouth. I paid the deposit on December 4th, and the project experienced repeated delays with numerous excuses over an extended period. Meanwhile, my tenant was without proper heat during freezing temperatures.

I made the final payment yesterday upon completion, and today the heat is not working. I now have to hire yet another company to diagnose and repair the system, resulting in additional unexpected expenses.

This has been a very costly and frustrating experience. Based on my experience with two separate projects, I cannot recommend this company.

I highly recommend working with these contractors, I had an upstairs bathroom with leaks that was completely gutted, they turned it into a beautiful new bathroom quickly with a great budget. Everything was done on time, done well, Charlie and Nancy were the contractors and I hope that you have the pleasure of working with them.

I am posting a review because I wanted them to come out again. I reached out and I just had another incredible experience working with Charlie and Nancy. They were out here immediately and the job is already done, the turn around was faster than I thought possible, and I always have a fantastic experience, I highly recommend these contractors.

At this point I have had painting and a full bathroom remodel done and I expect more projects to come in the future, I found these contractors by working with my realtor Lisa Hughes and I could not be happier!

I’ve had the pleasure of working with this contractor, and I can’t recommend them enough! From start to finish, their team is professional, courteous, and incredibly reliable. They always show up on time and communicate clearly throughout the process. The craftsmanship is top-notch, and they go above and beyond to take care of their customers. No job is too big or small for them, and their attention to detail is unmatched. Hands down the best contractor experience I’ve had—I'll definitely be working with them again in the future!

A they did a great job what else can I say. made my ideas and visions a reality in no time.

Excellent work! Great attention to detail. We will definitely do more business with Shane and his company.

Have used shane for any roofing or concrete work for years. Top notch work for a very fair price.