Home Services reviews in Virginia Beach, Virginia

The best yard worker in the 757 and to mention great mentor to our youth met Ed when my son was in 6th grade and wanted to be a class clown thanks to Ed aka youth yard workers he made a difference in my son life got him on track gave him a job put him on the wrestling team and made him a beast he won the champion match finish high have a good job and doing what real men do

It was the best lawn service l have ever had.

Great job and Jay was very professional. They did exactly what I asked for and was very knowledgeable about the trees they were cutting and provided great info. Would definitely refer them for future business.

Owner rushes jobs and cuts corners in every way possible.

Lorena and James at L and J’s Landscaping Designs manage a family owned and operated business that exemplifies the standards of a values centered American enterprise. Their prices are reasonable, estimates are accurate, and their workforce is dependable and hard working. They completed a major project, for me, on time and near estimate. They receive my highest review ratings, an exceptional event.

James and his wife are as professional as they come. They explain to every detail the work and what needs to be done and why. I feel very blessed to have met a contractor that puts his customer first in every way of the job until complete. If you want a luxury backyard and any hardscape or landscape service, at an affordable price, I highly recommend. This company goes way above and beyond for its customers!

The drivers are LAZY! Also tired of them picking up one garbage can and not getting the other. It’s insane because this is EVERY week! I sat and watched a lady do this and then I walked over and said “you forgot one” while pointing at the clearly overflowing garbage bin full of trash and she STILL rode right past it AGAIN and never came back! Like seriously!!!

It has literally been 3 weeks since they have picked up the leaves and branches in my neighborhood. I've called numerous times and have only gotten platitudes. One woman even said she would have a manager call me but noone has. How do I get a refund for these services that I have to pay for but am not receiving?

Edit #2 feb 18, 2021 recycling came by today and scattered trash all over the stree. My neighbor has cardboard in their yard,I hand cans all over my yard. They couldn't even bother to clean up their mess. Should be fined for littering.

My wife and I noticed that our trash cans have been dropped with them lying on their sides.

Today I figured out why: their drivers are most likely undertrained or just don’t care.

The photos would tell the story.

If I could give less than a 1 star, I would. The Bulk Pick Up staff are rude. The drivers are lazy. And a supervisor who came to my house lied to my face. I have submitted 3 pick up requests and they fabricate excuses not to pick my trash up... even though they have picked it up 2x before under the EXACT same circumstances. I VERY much would like the head of the department to contact me. However, with the corruption I have witnessed in this department, I doubt they have the courage to talk to me directlly.

Shameful.

Update: 4/28/22... After resubmitted a bulk pick up request, following the inspectors instructions, and getting a confirmation email, Sanitation still didn't pick up my bulk. Further, they did pick up bulk from a neighbor from the spot they told me wasn't acceptable - while leaving mine behind AGAIN. This service is verging on corrupt.

Service has gotten worse. I requested a Bulky trash pickup for 12/26/24. It was not picked up. So I scheduled for 1/2/25. Still not picked up. I've called the customer service line numerous times just to be told to leave the trash out someone will be picking up same day. Still Noone shows up. The young lady tried to dispute me down I was not schedule for pickup but I have confirmations. Asked to speak to a supervisor and was told someone would call me back. It's been over a week. No call. I was last told I was scheduled for pickup on 1/9/25. It's still outside, 1/10/25. Waste Mgmt. say leave the trash on the road, however some home associations will not let you leave a trash can (the Bulky item) without getting a fine. So unprofessional. Im unable to take the can to the dump myself. I tried to contact someone over this office but has not been successful. Guess I'll try the mayor. Local congress man. Then Governor. Wavy 10. I'm trying to fight through a stem cell transplant and this extra stress is ridiculous.

Trash was skipped over on Wednesday and was told it would be picked up on Thursday. Never happened and see today I got an email saying it was resolved at 3pm Thursday. I call back to inform them and the rep tells me I have to wait until the next collection day and to just pile my trash bags next to the can until then VERY UNACCEPTABLE!

They absolutely suck. They pick up trash when they want. Idk how many times I have to call monthly to tell them they havent picked up my can or sometimes even my whole streets cans. Honestly they need another company for us to chose from because they are definitely not it.....Im literally about to make a 3d in 24 hrs phone call about trash cans being picked up. Its ridiculous. And the. They brake your trashcan and make you replace it or recieve a fine and it has to be a certain trash can. I dont see how they operate at all.

After an hour of waiting and three transferred calls from people who could’ve resolved my issue, I had the pleasure of speaking with Ray Mckitchen. He shared that he’s been working for WM for nearly a decade. BEST SERVICE I’ve ever gotten from WM. Incredibly polite, apologetic for the wait, understanding and reasonable with his solution, and genuinely listened to my concerns. My services were supposed to be stopped in September due to moving and I received a bill today 12-1-25 for the last 3 months of service. He stopped my services promptly, waived the bill and cancellation fee after seeing the notes another member had left of our discussion for service cancellation from July, and gave me his information so I could follow up with him if anything else needed to be done on my account. I’m incredibly grateful to be connected with him! 10/10 service and extremely personable, give him a raise and make sure you hang onto him!

Had some nice plants. The decor is mostly for people that like sea decorations. Unfortunately every time you try to call them the phone rings five times then hangs up on you every time. I wouldn't give them a great rating for customer service
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Really appreciate the coastal decorative accents inside and the incredible variety of plants and options outside. I always walk away inspired and with tons of new plants to try and keep alive! Service is friendly and someone is always available to answer questions. So glad to have this business located in the heart of southern Virginia Beach.

The store is lovely and it seems like a great place to take the family and hang out during the busy season which is why I am bummed we did not have a great experience. We went on a cloudy evening and it was slow in the restaurant. With the slow pace I would have expected better service. Out drinks sat empty for some time and we were never asked how the food was. I had a grilled cheese that was cooked on a dirty grill. The was some kind of sweet residue on the outside of the sandwich that was not appealing. The hand-cut fries seemed under done. I really wanted to like this place but the store brought the cafe up from 2 stars to 3.

Beautiful place to shop and eat. My wife has eaten at the restaurant before; she loved the food. I was happy to see the great selection of plants to choose from in their nursery. The prices were better than McDonalds Garden Center. All of the employees were following good covid-19 practices. Thanks for the great shopping experience.

Amazing selection of plants and good food

Misinformed about Native Species: I asked for native shrubs, and the staff at the garden center gave me several options that are well-known Asian imported species and not native to the US. He also recommended shrubs that are invasive in Virginia. Even when I pushed back and said that the recommended shrubs were from Asia, the staff member insisted that I was wrong.

Just wanted to take the time out and give a shout out to Mr Michael for taking the extra step in making customers feel comfortable. It was freezing cold and we were told there was no more propane in the tanks to light a fire. He went out of his way to fill the tanks and set us up warmly. Thank you man, you deserve a raise!!!