Electrical reviews in Auburn, Washington

Very poor attitude. Would appreciate to have customer service that seems happy to help preferably like the Kent branch. Still love platt.

I'm not a big fan of this place. The employees have an attitude. Which I hate. Like I'm always a bother. If it weren't for the location. I would never ever go here

Discrimination.
Required me to stay outside in the cold rain because I don't wear a mask, which I have a medical exemption. Waiting while others were served in side, I was left in the rain. Some might say it was the the back of the bus policy.

Edit: if the concerns are with the health of others mine was ignored. While most masks do to prevent the spread of a virus as small at the covid 19. Do your research, in addition N95 mask are not perfect but the best we have that protect the wearer and does not cause discrimination.
If someone is concerned there are ways to protect yourself. Don't make others limit their health because concerned individuals won't protect themselves.

Absolutley the most helpful for my small business! They help me understand terminology, educated me when I didnt understand, were more then patient with me when I was frustrated and helped me find everything I needed at the last second when an inspector wanted something unexpected. They bent over backwards to help me get my cafe up and running. I couldn't be more grateful for the entire team at this store. A+ team.

Horrible, horrible service. The lady at the counter does not belong in customer service. Makes me wonder about their other reviews in regards to racism and discrimination. Do better.

They didn't have up to date supplies, the lady at the desk was pretty lack luster, overall meh.

Mad Energy have wonderful and highly skilled staff. Their communication was punctual, considerate and highly professional. I wouldn’t hesitate recommending them to anyone for electrical and solar projects!

MAD Energy NW was amazing to work with! I hired them on behalf of my clients who were interested in getting a backup solar battery for their property near Mount Rainier. While solar ended up not being a good option because of the surrounding trees, MAD Energy put together a solution for backup Enphase batteries. From the business manager to the project manager to the project engineer, their diligent communication and company-wide professionalism made a months-long project smooth and organized. If I have any solar or backup power or electrical needs in the near future, I will definitely be using them again!

High quality service from these guys! Fair prices, were responsive from project set up of our generator to installation, and assuringly professional in their entire conduct and presentation of materials. We had AJ as our lead electrician and he was polite, thorough, and efficient. Very happy with the experience and would seek their services again!

I had a fantastic experience with this team of top notch electricians. This is my go to electrical company from now on! I had a kitchen project in a home that was built in 1940. Their expertise in all types of electrical configurations was amazing. I have total peace of mind and a wonderful kitchen with fantastic cabinet lighting. Thanks AJ, Brandon, and Michael!

Outstanding Solar Installation Experience!

I had the pleasure of working with MAD Energy NW for my solar installation, and I couldn't be happier with the results. From start to finish, they provided exceptional service and expertise.

First and foremost, the installation process was seamless. The team demonstrated professionalism and skill, ensuring that the installation was completed efficiently and with high-quality workmanship. They took care of all the permitting, which made the whole process stress-free for me. I appreciated their clear communication throughout, providing a detailed schedule and sticking to it, which made it easy to plan around.

What really sets MAD Energy NW apart is their commitment to customer support even after the installation was complete. They offered thorough follow-up troubleshooting to ensure everything was running smoothly. Their team was incredibly patient and informative, teaching us about our new system and how to use the Enphase mobile app effectively. Now, I feel confident in monitoring and managing our solar energy system.

Overall, I highly recommend MAD Energy NW to anyone considering solar installation. Their professionalism, dedication, and customer service are truly top-notch!

Thank you, Hailey, Christian, Dickson, Eric, and everyone else we interacted with for a job well done!

Used them for an EV charger installation. They were very communicative and easily worked with my schedule. Price was fair and the work was professionally done. I would consider using them again for future projects

Thanks to Mike at MAD energy! He came out made sense of our crazy old wiring! Thanks MAD energy you are so thorough and on target!

MAD Energy installed an EV charger in my garage. Excellent experience from start to finish, through the quoting process to setting up the appointment and installation. 100% recommended and will use them for any future electrical work.

I would highly recommend using this company for your Energy needs whether it be solar or a new panel in the garage or simply a charger for your electric vehicle. They were professional from quotation to installation. I felt like all my questions were answered and they were consistent in delivering to their commitments.

Mike Dalton and his team from MAD Energy NW went above and beyond on their services from start to finish. I would recommend them to anyone that is in need of services they offer. My previous Solar installer "Lumio" had went out of business and left me in the dark with no continuity. I needed a PCB for my Solar Panel Gateway replaced, part was covered under warranty. Called recommended installers around and no one answered their phones except MAD Energy NW when I needed an installer. I was able to get taken care of plus I was offered to get a Generator Outlet installed which I couldn't refuse. Installation team AJ and Mike was very professional and got it installed in a timely manner. Thank you MAD Energy NW for everything you have done and I will definitely be a returning customer for all my needs.

We are ecstatic about our Solar Panel System! MAD Energy NW did a fabulous job from start to finish! From planning to installation, the customer service, reliability, information sharing, and communication were outstanding. The installation crew was magnificent, on time every day, superb installation with a perfect result! I could go on and on expressing this experience! We love our Solar System; if you want one, look no further. MAD Energie NW is your go-to! 100% satisfied customers here! Traudi & Dennis

Everything went quickly, smoothly, and efficiently. The two guys were friendly and very knowledgeable. It was a pleasure having MAD put in my EV charger. I will definitely consider using them again for any electrical needs.

MAD Energy recently installed my solar system along with a Tesla Powerwall 3, and the entire process went smoothly from start to finish. The team kept me updated at every step, explained how everything works, and made sure the installation was neat and efficient. Kiegan and Lenne were an absolute pleasure to work with – professional, knowledgeable, and always willing to answer my questions.

The guys at Mad Solar are great. Lenne, Kiegan, Nick and Jesse did a super clean, neat job with the install and were polite and friendly with my family and I. This is the very first review I have ever left. These guys deserve it!

I had solar panels and battery installed at my house. The team - Lenne, Kiegan, Nick, and Chase did a great job. They were punctual, professional and knowledgeable. A job well done. Very happy I went with MadEnergy for my project