Home Services reviews in Bellevue, Washington

They did a great job super impressive stuff

Did a great job, only complaint delay in getting to my house as planned.

Great service, all stains removed from carpet. Impressed.

Cleaning was not thorough and the cleaners put a significant chip in the paint on our staircase, moving their equipment.

Very responsive for a last minute area rug freshen up!

Friendly guy - worked hard to get stains out of the bedroom and upstairs carpets. Will have Greenworks back.

Easy to schedule, great communication, excellent job completed.

Great crew! Friendly, professional, did a meticulous job and would highly recommend!

These guys are the best! Have used them multiple times for both commercial and residential needs. Can confidently recommend!

On time, great work, and affordable! I recommend.

Super quick, very friendly

Excellent customer service; punctual; efficient service; happy with the results of the cleaning.

Really great! My carpets look like new, and they were so sweet and professional.

Arrived on time. Pleasant and kind. Went to work right away and finished quickly. Thorough cleaning looks great! No mess left behind.

Great team. Friendly and very efficient!

Nice people arrived on time. Did a good job and I'm happy. The cost was reasonable.

The guys were really great and very thorough. Very happy with the work they did. I will definitely be using them again! Tks so much

The guys did a very nice job of cleaning this very old and in desperate need of replacement, Berber rug. TY

Our downstairs carpet, 2 couches, and several rugs were cleaned by Greenworks this past Wednesday. Everything was fresh and clean when I returned from work and took about a day to fully dry. I was very pleased with the quality of service!

Great work. Mark and Huy were the technicians that serviced our house. They showed up on time, early actually. They were very friendly and communicated thoroughly and let me know exactly what they would be doing before they did it. They did carpets, some area rugs, a mattress, upholstered bed frame, and a sectional. There was a small area of the sectional that had paint on it that they couldn’t get out and told me about it. I hadn’t even known it was there to begin with and it was easily hidden so no one would ever see it anyway, but they were sure to let me know anyway. Halfway through the job they came and alerted me that there was a fire at the neighbors house. Together, the two techs and I called 911, alerted other neighbors to evacuate, and grabbed a hose to help put out the fire. Then, after the FD got there, they went back to work! Couldn’t be happier. Would definitely recommend them and have them back again.

Update:
They accepted the miss and misunderstanding with the room count.
I am assuming this is one of case.
I am satisfied with the cleaning service and hence updating the rating to reflect the cleaning service.

TLDR;
Very unprofessional experience for carpet cleaning services- left a closest uncleaned, spiked up the rooms count (I only have 5 rooms in my house (including den) but was charged for 7 rooms) and charged for services I did not use.

Even after sharing room sizes during quote and showing all the areas for carpet cleaning as part of initial tour, I faced following issues-
- they left a closet uncleaned. I wanted a pet residue free cleaning- how is it pet residue free if a small area is left and it was not even brought up to me at the end during payment
- They treated even small closet as a room and counted it in the rooms count
- They mentioned during quote that if there are no stains, there wont be any charge and still they charged me for stains even though there were none.