Reviews of local pros in Kenmore, Washington

My furnace went kaput before the freezing weekend. Ali from Astro came in within a day of getting my service request. He was efficient and professional. Not only was the service amazing, but Ali himself was a pleasure to have around. He was friendly, reassuring, and patient with my questions. Highly recommend!

We had a great experience with Astro Heating & Air. The level of communications with Ali were amazing. His team was prompt, courteous, and respectful of us and our belongings. I highly recommend this vendor!

Ali came to fix our system after another company had already come out to work on it, ordered a part and installed it, and left us stuck at 61 degrees in the winter… a 2 degree improvement from where we were to begin with. When Ali came, he was prompt and professional and very pleasant to communicate with. As a young woman supervising a building, I felt at ease working one on one with him. He ordered a
part and installed it promptly the same week, the day after Christmas - he had even offered to come in on Christmas Eve if we were open. He worked quickly and without interrupting business and our heat is FINALLY working! Thank you Ali, you were a joy to work with!

Ali at Astro Heating and Air Conditioning provided exceptional customer service! He was able to fit me in when we experienced a heating emergency. He was prompt, communicated well, and even was able to finish the job earlier than anticipated. I highly recommend Ali at Astro Heating and Air Conditioning. He earned my future business!

Very disappointed in their service. Couldn't figure out what was wrong with my unit. The repairman kept coming back and fixing everything possible resulting in no result. Unit still broken and time and money waisted.

Absolutely amazing! My air conditioning broke on a hot day so I put a claim through American Home Shield and was so lucky to be connected to Astro. Ali called me promptly and was able to get me in the next day! I was so impressed by the timeliness. He came on time and was able to fix and diagnose my issue very quickly. While he was there, he also gave me some tips for how to maintain my central air at home and recommended I get maintenance on it since I never have before. I am a first time homeowner and he was very patient with me and explained things in a way I could understand. I felt very taken care of and safe with him and know he had my best interest in mind. I trust Ali and am so grateful for his quick and quality service! I will definitely have him back next year.

Ali was very professional, on time and offered a great value. His installation crew was clean, respectful and efficient. Our new furnace is working great. Highly recommend!

Excellent service and high professionalism
Exceptional service and incredible response speed
I contacted the company ASTRO HEATING AND AIR CONDUCTING LLC to repaired my heating system, and the experience was great. The team was professional and accurate on time, and showed extensive knowledge of the field. The quality of service was excellent,
What really impressed me about a company was their great interest in our situation. We didn't have heating in the house, and the situation was very difficult, but they responded very quickly and fixed the problem excellently.
And What I especially liked was their attention to detail and provide advice to keep the system efficient. I strongly recommend dealing with them for any services related to cooling and heating.
The work was very professional, and their team showed high efficiency and keen to make sure everything worked perfectly before they left. I thank them very much for this wonderful service, and I highly recommend them to anyone who needs cooling or heating services.

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I've dealt with Ali Through Astro Heating & Air on a few occasions now: to help remedy our old ac system and fix a heater. He has been nothing but professional and helpful. On each occasion he showed me exactly what he was doing as well as being transparent about costs and recommended maintenance. He clearly knows his stuff and doesn't try to sell you something you don't need. I couldn't recommend this business enough!

Every time we have a service call, Ali arrives with a respectful and lighthearted attitude. He is accommodating of our kiddos nap schedules, entertains our questions, and provides longevity and cost saving advice for our HVAC system. We won’t take our business anywhere else.

Excellent service! My gas furnace stopped working, and they were able to identify the problem quickly and order the parts and replaced them with in a day. The technician Ali was very knowledgeable, patient, and took time to answer all my questions. Everything was repaired safely and tested thoroughly. I really appreciate the honesty and professionalism. Would definitely use them again.

Quick repair and great customer service.

Great service, friendly staff, very knowledgeable and got the job done quickly. Thanks to Martin and the team!

I had them out to do a panel upgrade and ended up getting a new heat pump as well. Martin is very knowledgeable and understands the rebates and tax credits available for switching from gas to electric. The work was top notch and done with care. Communication was great throughout the process even when there was a delay from the supplier with the air handler. I will use them again.

I had a great experience with this HVAC maintenance service. The price was discussed in advance, and there were no hidden fees or unnecessary upsells. The technicians were transparent about what needed to be done and performed a full cleaning and inspection. My system works like new now, and I can already feel the difference in air circulation. They also offered a warranty for the service, which gives me peace of mind. It’s rare to find a company that combines honesty, professionalism, and quality this well. I highly recommend them to anyone looking for reliable HVAC care

Our AC quit during a really hot weekend. They were booked out, but managed to fit us in the next morning. The technician found a bad capacitor and replaced it on the spot. He explained everything clearly. Cooling has been solid ever since.