Reviews of local pros in Kenmore, Washington
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I had a fantastic experience with Northwest Electric & Solar! They recently installed my Tesla Wall Connector, and everything about the process was smooth, professional, and efficient. From the start, they offered me the best quote compared to other companies I contacted. Cam, the electrician, was excellent—punctual, knowledgeable, and very courteous. The installation was done cleanly and with great attention to detail. I couldn’t be happier with the outcome. Highly recommend Northwest Electric & Solar for any EV charger installation or electrical work!
Thank you Jeff, Jacob, and Cam! -
About a month ago, Northwest Electric and Solar installed a 13 kW solar panel system along with a Tesla Powerwall 3 in our house, and we have been very happy with the experience. Since we have a concrete tile roof, our options were limited—only two installers we found support this roof type. NW Solar had the higher quote, but we chose them because they are a Tesla Premier installer, which made access to the Powerwall 3 easy, and they offered a better warranty than the other installer.
Initially, there was a discrepancy between the original quote and the revised amount, which was a bit disappointing. However, after that, the communication and installation process went very smoothly. Rob, the electrician, and the three other installers arrived promptly at 7 AM on the first day and completed a flawless installation over four days. They handled all permitting and the net meter installation without any issues.
So far, the panels are performing perfectly, generating about 50% of our electricity consumption in November. The Powerwall 3 also kicked in instantly during a recent power outage, which was very reassuring.
Overall, our experience with NW Solar has been excellent. We highly recommend them to anyone looking to install solar panels and a battery backup system. I will update this review over the years as we continue to use their system. -
We used NW Electric and Solar for 2 commercial installations at our self storage facilities in Kitsap County. They were very easy to work with, attentive, and great partners in explaining all of our options. Theo, Giancarlo and the rest of the team walked us through all the options, answered every question we had, did impeccable work during installation, and stayed on the project until it was approved by PSE. They were such great partners in this we are using them for our next set of solar panel installations. I highly recommend their services.
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NWES was a preferred provider for the Tesla powerwall battery, so I went with them after reviewing multiple proposals from providers across the region. All in all the install was completed, but major hiccups happened along the way.
The communication up front was overall fine and what you'd expect and it appeared that most of their planning emails were templates. On the day of the install, the team promptly showed up and was very courteous and clean throughout the entire 2 days. They did a great job having everything ready to go and worked pretty efficiently throughout the process. However, that's where the positive stops.
On the final day of the install, Caleb (who was great btw), said "do you want the good news or the bad news?". The bad news was their Tesla inverter didn't work and they had to reorder another one. The result: a 6 week delay. The annoyance with the entire thing is they had no backup plan in case there was hardware failure and put total blame on Tesla for sending them a faulty device and PSE for taking weeks to schedule another disconnect. More frustrating, is NWES requires you to pay for the majority of everything up front so I ended up with a bunch of panels on my roof, a good looking a battery.....none of which worked.
Their PMs flat out aren't good. They are very robotic in their responses and on my multiple occasions I had inspectors calling me and stopping by without any notice provided by NWES. After asking the PM over and over again (even after switching PMs they still responded the same), they took no responsibility for the error and I ended up having to open my garage door remotely to have a stranger inspect the system.
For the amount of money paid and interruption during the install, this was a failure point. NWES should have backup plans in the event of hardware or installation failures and their individuals responsible for communicating with the customer need to be transparent about what's coming next. I'd still use them again, but beware challenges will exist no matter how much you plan in advance. -
My experience working with Nick (owner) was excellent.
He just completed swapping my panel box, upgrading all the outlets and
light switches. He installed all new light fixtures. He installed a few new outlets and also a bathroom fan.
This is my first home and it was built in 1950 and needed an electrical upgrade. Going into the process, I had zero knowledge of what needed done or what I was getting into in terms of cost/work. I had two quotes that were basically telling me I needed a full re-wire. This is a major project- permits need pulled, holes all over the house, and with all the work comes a hefty price tag. While these quotes were likely fair price wise; it was clear, after I spoke to Nick, that I was up-sold a lot of unnecessary work.
Nick came to give me the quote and even crawled into the attic (neither other company did that) and explained why the full re-wire was not necessary. He cited many specific examples, that even I, guy with zero knowledge, could understand why what he was proposing was safe and sufficient for the size of my home. He saved a SUBSTANTIAL amount of work on this house. I cannot overstate how much work he saved.
Once he got going, there are many little things that did not go unnoticed. The house is old, there will certainly be more work to be done. Anytime he saw something to look out for or I could do down the road, he pointed out to me. I had some water damage in some drywall from before a new roof was on. He sunk a bunch of screws in the area to fix the bow and make sure it wouldn't fall apart. I had lazily hung a towel rack into dry wall; it was loose, he sunk some anchors in and fixed it while he was working in the bathroom. There are many other examples in the few times he had to stop by to work. He did not have to do any of these things. He was just going above and beyond.
As far as the electrical work; I live in a block house and there are many limitations to what we can and can't do. He explained everything to me clearly. Why we could do something or why we couldn't. He gave me great information and made many good suggestions about where or why to do something. The project has been completed and it's awesome. Everything looks much sharper. It's just way more efficiently set up all over the house. He did a amazing job.
It's a nerve-wracking thing for a first time home buyer to undertake something like this that is going to cost thousands of dollars. I'm glad I found Apex/Nick. He was professional, honest, fair, and did excellent work. I could go on and on. He is a busy guy and I can see why. I'd recommend Nick/Apex to anyone who needs any electrical work done.
Thanks Nick/Apex! -
Apex helped deploy over a mile of electrical line to our sanctuary. It was very challenging terrain, timeline, and budget. They did a great job and couldn't recommend a better company.
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Dishwasher drain line became clogged and water wouldn’t empty. Their team inspected the pipe and cleared the obstruction. The dishwasher drains perfectly again. Very satisfied with the repair.
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The service was both quick and thorough. The technician ensured the repair was done right the first time.
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Their plumber addressed a slow shower drain problem and their technician cleared it fully without leaving a mess
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I felt comfortable with their service right away. Toilet kept refilling nonstop. After calling, they fixed it and tested it several times.
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Preventive service helped ensure plumbing readiness. Key components were tested thoroughly. Adjustments were made where needed. The system now feels dependable.
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The drain smell in the bathroom was awful. They explained what caused it and cleaned everything properly. Smell is gone and hasn’t come back.
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Great customer experience.
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Great service, great attention to detail.
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Professional and punctual. Will recommend and use again.
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Ali was very professional and he solved the issue.
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Best service, Ali was very knowledgeable and very professional. 5 ⭐️
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Great service. Ali was very professional and personable!
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Technician Ali is very knowledgeable and professional, he did a great job
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Very responsive and professional. Getting the job done as expected with the best price as I’ve compared. Quality product and quality service.
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They have made the heating system of our restaurant, which has not been working for years, working now, they saved me from buying a new system, thank you. Great service