Electrical reviews in Kent, Washington

Came out for a generator that wasn't running right. did some quick trouble shooting and found the issue and fixed it right away. While the technician was there he helped me get Mobile link set up. very helpful and courteous. High recommend them for service work

Technicians arrived on the early side of the scheduled 2 hour window for my annual generator maintenance. They were professional and answered all questions. They went about their tasks ensuring generator was functioning properly and provided any oil changes & cleaning as needed. Efficient service with a smile.

Installation went great. Smooth process ordering from them along with them communicating with Costco for my Costco Card. Technicians were very professional, provided information and reviewed the process.

Codey Fike is incredible! He takes the time to ensure he’s being super thorough. He was able to troubleshoot and resolve a complicated issue that occurred last year with my generator. He’s been out to the house a couple more times since then to perform maintenance and a generator move. He continued to impress me each time with his extensive knowledge and professionalism!

After the bomb cyclone experience, it was imperative to have a natural gas generator added to our house. WG installed the gas lines and placed the whole house generator in a great location. They configured the breaker box to include septic and an ADU. They arranged the proper inspections. An additional benefit was their acquisition of PMG Mechanical who converted our gas furnace to a A/C and heat pump unit efficiently utilizing the space in the basement of our 92 year old house. We are glad for the comfort of these updates. Friendly folks to deal with.

We had our Generac generator installed by Washington Generators 5 years ago and it has worked great whenever we've needed it. WG does annual maintenance on the generator and they keep it running great. They show up when they say they will and go over the work they've done, which so far has been changing the oil, air filter and spark plug and making sure the battery is okay. We've had no problems with the generator or Washington Generators.

It is a pleasure to be able to share our experiences with Washington Generator company. From the first contact we knew we had a winner!!!
The team was unbelievable great and very understanding. Everything when as planned. The planning with inspection’s was spot on!!
The instructions at completion was clear and helpful!!
We highly recommend them!!!!!
Gary C
Snohomish,wa

I have a 3-year generator service contract for our gas powered whole house generator which I like. It gives me priority servicing in case of any emergency. The price is reasonable over a 3 year period compared to an emergency call price. The customer service is great. And, the service report and pictures are nice to have showing the maintenance work performed and the status of the generator. I highly recommend this company.

My experience with Washington Generators was extremely disappointing. I hired them in June to diagnose a generator that wouldn’t start. After three months, multiple visits, and over $750 spent on parts they told me to replace, the generator was still not fixed.

Their technicians misdiagnosed the issue three different times (starter motor, control board, starter relay), none of which were actually the problem. Basic testing could have confirmed this before recommending I buy parts. I also had two same-day appointment cancellations, and my calls later went unanswered.

I eventually sent a detailed refund request, but the company never responded. I had to dispute the charges through my bank — Washington Generators tried to block the refund, but I ultimately won.

In the end, I did get my refund, but not the $750 wasted on unnecessary parts or the time lost dealing with this company. Based on my experience, I cannot recommend Washington Generators.

I contacted Washington Generator via their website in early September 2025 to establish a maintenance contract for our 1-year-old Generac 24W generator. On September 12, 2025 Washington Generator sent out their technician Jose Jimenez to service our Generator. I gave Jose access to the generator, the external box and the garage circuit breaker box.
After only a few minutes onsite, Jose informed me that our Generator was installed with insufficient natural gas fuel line and it would have to be replaced before he could service our Generac Generator. Jose also told me that if we do not replace the natural gas line, Generac would void our 5-year warranty. I asked Jose for a detailed breakdown of the issue and an estimate to correct the “incorrectly sized natural gas pipe”. I wanted to share the detailed report with the original installation company. That day I received via email a generator assessment that provided no information about pipeline or its replacement.
I contacted Washington Generator on Monday September 15, 2025 inquire about the detailed assessment of the issue with the natural gas pipe line replacement. Nina Portillo sent me via email a few specifications from the Generac Installation guide, again with no explanation of why the natural gas line needed to be replaced. On September 17, 2025, I received an estimate from Washington Generator with a total of 3 words on it “Gas Line Rework” and an amount of $4,408!
After I contacted Home Depot, the original generator installer, Generac and the City of Kent L&I (who approved and permitted the installation), it was determined that in fact the natural gas line to our Generac Generator is installed correctly and the line is providing the required amount of natural gas to our generator that is required per Generac for normal operation.
I am not sure what the reason for the money grab from Washington Generator was about, but be assured they will not be our company of choice for future maintenance or repairs to our Generac Generator. Not only did they lose a customer, they also lost out on a $1,100 service contract and of course their bogus $4408 “Gas Pipe Rework”.

Washington Generator has been absolutely fantastic from the initial visit and assessment, working with PSE on verifying gas line requirements, to the installation and subsequent turnover. My neighbor just had an install and recommended Mitch and WG. After being told my gas line with need to be upgraded by another firm (sent from Costco) to the cost of $14K I was a little leary. it was like they did not want the business.

Mitch from WG came out and assessed my requirements, identified my current BTUs, called PSE with me and in the end my gas line was fine and I just needed to upgrade the meter for less than $400. I got an automatic transfer whole house generator. Mitch was extremely knowledgeable as an electrician and on the generator. The install went very smooth, completed in early January 2026. I could not be more pleased with the end state. I also signed up for the 3 year maintenance So glad I went with WG for this effort.

We had a standby generator installed. Washington Generator completed the project in one day. The installers were courteous and professional. They explained all operations and were eager to answer all our questions.

I highly recommend them to anyone looking to buy a whole house standby generator.

Very good service and professional technician team. Kurk and his team did a great job of installing everything with our unique situation. Beautiful work! Jordan was efficient and good at providing us a specific quote. Ana was very easy to reach and communicate with all the process. Highly recommended!

PMG Mechanical was a pleasure to work with. After receiving two other quotes from other companies, Steve Breikss HVAC Manager came to my home and did a far more thorough assessment of our needs. Not only did he make recommendations of things that would be more energy saving and cost efficient, he was forthright about things we did not need (that were recommended by the other companies). The bid was very competitive, and Steve helped us to maximize our rebates through PSE.
Jennifer was great to work with in scheduling the work to fit our busy schedule and in setting up our maintenance plan for the future.
Adam, Tobin, and Clayton were great during the install. They arrived on time and as scheduled, and worked full days. They left my home in a neat and workmanlike fashion. We ran into an unexpected wiring issue with my old furnace, but Tobin, Steve, and the team at PMG worked with the regional Carrier rep to figure out a solution at no additional cost to me.
I have dealt with numerous HVAC companies in the Puget Sound having owned 4 homes. PMG is by far the best I have worked with. I highly recommend them.

This Washington Generators driver almost hit 2 pedestrians at Walmart in Renton around 2pm on Monday 12/15/25. Then they sped away and continued to drive erratically. One of the pedestrians stumble backwards to avoid getting hit, they fell on the ground and was injured. I followed the driver and took a photo of their license plate (see the attached photo), but they got away before the police could get there. Afterwards I helped the pedestrians file a police report. Please get in touch with Renton police if you see this blue van with plate number CRU3729.

Shame on Washington Generators for employing irresponsible wreckless drivers.

Washington Generator distinguished themselves as the best of the best in our Generac 22 KVA generator install. Starting at the end, a few days after install high winds in the area knocked out power for almost a day. The transfer switch transferred power to the Generator efficiently and from around 12:30 AM to 2:30 PM the generator worked perfectly and we were one of the few homes in our area that was warm. We showered, used all our appliances like normal. It was magical.
The install started at the end of November. Eric, our salesperson, provided full information and confidence in his Company. Sydney, our in-office, liaison kept us in the loop and handled the challenges. Jeremy and his team delivered, installed the generator, installed the gas lines and electric conduit and wire neatly and worked efficiently into the night.
When it was time to connect the Generator electric to the PSE main feed, the fireworks display happened!
The main feed was loose enough that connecting to it caused arching that looked like the 4th of July.
Despite the fire hazard, PSE was not able to come out to cut off power for over 1 month!
When they returned WG was onsite to install a new meter box and connect the transfer switch and gas to the generator. Watching Mitch work under the pressure of PSE waiting to turn the power back on was a view of his efficiency and professionalism that Jeremy showed on the initial install.
After the install was complete, Mitch made sure that I was clear on the operation of the Generator, the Appliance Buffers, the Earthquake Switch, and WiFi operations.
I give this Company the highest praise for the highest level of service.
On Jan 2, 2024, Washington Generator did my Generac Generator's 3rd Annual Maintenance. The Tech arrived promptly and worked efficiently to restore our mission critical power source to a like new condition. After the service, I received a series of pictures that document the clean and fresh condition of the inside and outside of my generator. Great Company and Great Tech.

In July, 2025, the SMM module that balances the load when the transfer switch returns power from the generator to PSE failed resulting in our Clothes Dryer not operating on AC power. A call to Washington Generator offices resulted in their sending a tech in a matter of only a couple of days. Their tech, Austin, installed the new version of the SMM which required a clever installation trick to utilize the existing housing that was installed. He worked efficiently and did a great job in short order. Clearly a smart and experienced tech. The SMM's were covered under warranty.
Washington Generator again distinguished itself as top tier.

Today, December 12, 2025, Washington Generator sent one of their best techs, Travis, to do the 2025 annual maintenance of our Generac Generator. Travis did the complete maintenance and full inspection efficiently while informing me of the details of the operation of the 2 cylinder engine powering the generator. He completed the service with a cleaning to the outside of the generator enclosure that made it look new on the outside, see pictures of this service attached. Thanks, Travis.

Fair prices, great people to work with. I appreciate their thoroughness in investigating the issues and providing a solution. I’ve been pleased with a gas line repairs and tankless water heater maintenance jobs.

We purchased our generator from WA Generators over eight years ago and have never regretted it. Although it has to kick on infrequently, when it does we are ever so grateful. The seamlessness with which it comes on when the power goes out is fantastic. After the initial five year warranty, which included annual service, we opted to extend the service contract an additional three year because the annual service is very thorough, professionally done and helps insure the generator is functioning properly. The service included maintenance items such as oil changes, filter cleaning or changing, etc. thus insuring the generators longevity.. We just re-upped for another three years of service.

Great service

We had a fun Xmas party here from Arc of King County

Phill is amazing take care my order