Reviews of local pros in Kent, Washington

4.7 based on 4052 reviews Back to the listing
    5

    Great company would choose them again If water damage happens

    5

    Their work was very professional. I would certainly recommend them to anyone. A very fair price also.

    5

    Really nice bunch of guys, who do a great job at making a mess look like it never happened. Flood, Fire, crime scene, etc etc

    5

    Kudos to Lamar (and partner Christian) for the meticulous attention to detail and outstanding professionalism in completing the work.

    5

    Austin & Eric are very professional and know their job well. If I have any other issue I will be asking for them. They call to let you know they are on their way. I am going to miss seeing them.

    5

    Jim and his team were great! Great communication, quick responses, and really cared about getting us out of a bad situation as fast as possible. Wouldn't go with anyone else.

    5

    Austin and Eric have done the water remediation service in our house for the last 2 weeks. They did great job. very professional . thanks a lot.

    5

    This team was sent by my insurance company for water mitigation. They arrived on time, were very professional, explained everything clearly (yes, even the loud fans that needed to run 24/7 to dry things out!) and cleaned up after themselves. I couldn't have asked for anything more - highly recommend them!

    5

    AWR is great to work with. They are quick to respond, and they had great customer service which started with their office staff. Highly recommend!

    1

    The drying up part of the work was satisfactory but the counter top was damaged in removing it and will need to be replaced the reconstruction is minimal other than needing a new countertop however Now we are without a sink cabinets countertop we are stuck and they’re telling us it will be basically months before they can fix it when I tried to work it out with Duane he was completely uncooperative
    Duane was also snarky to our insurance adjuster and ticked him off which did not help matters😐We are NOT HAPPY so we are getting another restoration company out to do an estimate and guess what it won’t be 3 weeks to just come out and do an estimate they are Coming TOMORROW 😊We are using Restoration X instead who Hartford recommended! We do not recommend using advanced water restoration😒 👎🏽

    5

    Tielor Cronin and Cullen Lyons did an excellent job of removing all of the water damaged portions of our family room ceiling. They erected a plastic wall to insure that none of the debris would get into the rest of the house. They explained the steps that they would be taking and everything was accomplished as stated. I highly recommend AWR Restoration for any water damage removal projects that you unfortunately have.

    5

    Dwayne was fantastic to work with! His promptness and attention to detail was second to none! I would definitely recommend him and his team!

    5

    Had water damage on wall due to leaky faucet. Austin and Teilor were very professional, worked quickly and I am very happy with their work. Would recommend this business to others.

    4

    AWR just got the job done on my house. Very professional 👏 Sarah was very nice to work with. Only one thing I didn't like about the prices they charged me $4,700 for about 150 SF

    5

    Ended up using AWR again for a water leak clean up in my current house (had used them in the past) and once again amazing service, professional, curteous, and really good communication.

    Thanks to Jim, Cullen, Tyrell and Nick.

    Would 100% recommend them!

    5

    Zack Gragg-McRae and his partner CJ did a fantastic job mitigating the water damage to my home. I was thoroughly impressed with how hard Zack worked, and CJ was helpful and very friendly. If you find yourself needing mitigation services, I cannot recommend AWR enough!

    5

    We were rescued by the professional team of Austin, Eric, and Cullen coming out same day within hours to begin water damage remediation in our kitchen after coming home from vacation. Jim was able to not only send the team but also help out with working with insurance. Insurance adjuster was super happy as well to contain further damage. Everything went smoothly and all water damage was cleaned, dried, and anything taken out that needed to be in days. This avoided any mold or further damage which was sure to come if I had not made the call. They were able to build a quick containment "tent" and we could use the rest of the house as normal during this process. Justin

    5

    Our basement flooded after a sump pump failure and record rains; Jim and Co. really went the extra mile (on Christmas Eve day no less) and dropped everything to help us out when other vendors just wanted to scope/quote the job. Advanced Water showed up ready to help!
    They are extremely professional, flexible and knowledgeable about all aspects of mitigation. They will be my go-to guys for any future issues! They really care.

    5

    Advanced Water Restoration and Dwayne Powell are the last of a rare breed of companies out there! I have had multiple business dealings and have found them to have great integrity, honesty, and the discipline to “ Gitter Done”. Larry Eoff.

    5

    I had water damage in my house and hired Advance Water Restoration. They were there for two weeks - every day. The three people that came in at various times were Collen, Nick, and Austin. Most professional and courteous group of folks. They would always confirm the time for next day, call in the morning with ETA, and then work carefully maintaining the sanctity of the house. They were thorough in their inspection, damaged floor removal, dry wall removal, insulation removal, moving the washer, dryer, removing toilet fixtures. They did their work while causing as little disruption as possible. As it was my first time dealing with such an issue, they were patient to explain and repeat the process and sequence. Always wore masks, and came with shoe covers. it was reassuring to have them be trusted with my house.

    5

    I never knew such a company existed but they were our saving grace when we found an open sewer line leaking into our crawl space. They were super quick with response time, incredibly knowledgable and articulate with what needed to be done to remedy the situation and got to work right away. I was impressed with the follow up and level of profession courtesy as well. I am so thankful our plumber recommended we start with Advanced Water Restoration- I would recommend these guys to anyone!!