Reviews of local pros in Kent, Washington
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Simeti and his team are awesome. They arrived promptly to an emergency over Father's day weekend. They were thorough, explained the process and my options and kept me updated everyday on progress. Highly recommend this team.
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I wouldn’t use this company for mold removal in your attic. They were hired by the seller of the house I bought. They spot cleaned the mold and only sealed one area where they saw it. Mold is back now like 2 months later so they didn’t really seal it off. You need to treat mold in the whole attic. They don’t have a warranty or anything and wanted to charge me a service call to come back and look at the attic that they didn’t even do a legit job on. 1/5 for mold removal.
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The crew did an awesome job drying my condo out after it flooded. Hopefully I won’t need to use them again, but if I do, I won’t hesitate to call them again!
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Meki and Keith were helpful and knowledgeable in getting our home restored after a water leak. They took great care of our space and were curtious and timely. We appreciated their help!
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Meki, Stephen, and Dago were great with my clean up and restoration. They made a difficult situation as easy at it can be. They were prompt and efficient, completing their part of the job professionally, answering my questions as we went. Really appreciated how nice and friendly they were.
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We needed help with water in the house, and fast. ServePro showed up and got started right away. They explained every step and were the calm presence that we needed. I would use them again for sure. Everyone who showed up was kind and empathetic. I'm a big fan!! Shannon and Natasha were excellent communicators.
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Thank you to Andy and his entire crew for making what was a very stressful situation for my parents a quick and seamless transition from mitigation to repair. Andy was onsite promptly, even on the weekend, as the water issue was an emergency for my parents. He was patient, communicated clearly, and was respectful of their property, taking into consideration their stress. I would recommend ServPro to others when faced with issues like ours and are looking for someone to help and trust.
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Meki and his team were very professional and considerate of the vulnerable population we serve. Our operations are 24x7 serving homeless veterans. Meki was flexible and kind and prioritized communication with our frontline operations team.
The proposal for remediation was very detailed and perfectly summarized the scope of work. Easily the best breakdown I have seen for any trade.
The entire ServPro team has been incredible and will be receiving our business in the future. -
I called Gabe Arce because my home had water damage - He walked me through the whole process and was helpful along the way.
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I had a really difficult experience with a contractor, who caused a mess in my home that required ServPro’s services. While the cleaning was amazing, I was most impressed with the people. Melissa came in with compassion for the situation, allowed me to call her cell to ask questions, was always responsive, and overall a friendly and kind person who was eager to help in a difficult time. Rashelle was also incredible in the office, answering every question and unbelievably patient throughout the process. The contractors made it incredibly difficult, and I’m so thankful ServPro was there to support. Their compassion is truly where they shine. I can’t thank them enough for restoring my home.
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Our washing machine upstairs leaked and water went down to the kitchen below through the light fixtures. Servpro came out immediately and began drying out the affected areas, which, thankfully, was not too big. The guys were courteous, knowledgeable, and professional. They walked us through each step of the drying out process and also what to expect when they remove/replace the laundry room floor. Would definitely recommend them to anyone needing their services.
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Luis, Brandon, Meki, and Dago were super professional and kind. Answered all my questions patiently and were great with working with my schedule. Luis was very communicative throughout the whole process. Bill was also helpful in answering insurance questions. The team was honest, and did their best to not take out more than what was necessary. Highly recommend - I am very happy with the service.
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Lois and Brandon did an outstanding job! They responded quickly, dried out my ceiling, and prevented the damage from spreading further. Their customer service was exceptional, and they stayed in contact with me every step of the way. Thank you!
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Fantastic company. Gabe was a pleasure to work with- communicative and punctual! Thanks Gabe.
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Gabe was very professional and helped me get the services I needed for my home right away and explained the entire process.
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I had a water pipe leak and Shannon came out with her crew to check it out and clean up the same day I called. I really Appreciated ServePro's responsiveness and Shannon's calm nature and willingness to explain everything. She wrapped up the job quickly and efficiently. I really appreciated her great customer service! And her team was also very nice.
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Prompt and easy to work with. Gabe had excellent communication! Highly recommend.
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Great service! Allison was very friendly and professional taking my call and scheduling a service truck to come out to our property right away. We had a sump pump failure, leaving us with 2 feet of standing water in the basement. Jared and Reggie saved the day. Jared was very knowledgeable, professional and friendly walking me through the steps of what needed to be done and efficiently got the water out. Highly recommend their service.
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Reached out for general questions and they were wonderful to work with. Gabe Arce answered all my questions and was patient and kind.
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I had an issue with some overflowing water on my second floor bathroom on a very early Sunday morning. Was fortunate to have these guys make a visit to my home and place down multiple blowers and dehumidifiers to limit the damage. Gave me accurate estimated time of arrivals for follow ups the following days. Didn’t leave a mess.
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Bradley and Keith are amazing to work with. Their communication was top notch. So professional and thorough in everything they did. I highly recommend this team. I’m beyond satisfied with their work. Thanks guys!