Plumbing reviews in Kirkland, Washington

4.8 based on 509 reviews Back to the listing
    5

    Frank and his team are SUPERB. I had received a very competitive quote from them in December, and initially thought I could repair our water heater myself, and so went along for a few weeks of tweaks and making it work in fits and starts by myself. When the water heater finally went out, it was two days before Christmas! I called, talked to Frank, who said they would be there the next day. Sure enough, they came on time, worked on it for a few hours till late at night in the cold with the garage door open, and replaced the old heater with the new one and made everything code-compliant too. There were no hidden charges, no gimmicks, no "extras" - everything done per quote in record time and very competently. I strongly recommend him and his team, they are honest, professional, and super capable, and performed an A+ rush job at a great price. Great company, great people.

    5

    Sunday we knew our water heater was going bad. I called one plumber who responded quickly, but he was out of the area and wouldn't be back for a week. He recommended Frank. Monday morning I called and Frank answered the phone!! Gave me an idea of the cost, said they could be there in the afternoon. Later got a text and said someone could come at noon! Noah came, answered my questions, made some suggestions and the work was started and I had hot water by that night. Their price was competitive. I would use them again for any major project!

    5

    Frank repaired a leaking washing machine and main water disconnect valves. He did a quality job and explained us all further steps to take to mitigate the water damage. We had no water in the house because of the leak and Frank was able to come by in 2 hours after I called him 7am in the morning. I tried calling several other places but no one could do the repair on the same day even knowing that I have no water in the house. Frank on the other side was able to move things around on a very short notice and do all the repairs quickly so I had the water back by noon the same day.

    5

    I had a 25 year old leaking water heater that needed replacement. I'm very picky on high quality products and craftsmanship. Frank was very responsive, extremely knowledgeable, set my expectations well and followed through exactly as stated. Very happy to have a High Quality, U.S. made, water heater. At the end he gave me an overview of my new system and a demo of how to turn off and restart the pilot light. This level of customer service is very rare to find these days. I Highly recommend Rooter Pal for any plumbing needs.

    5

    Frank and Alex were great! I have not had much experience with plumbers and needed a referral quickly. Rooter-Pal Plumbing came highly recommended by a friend. They were responsive, prices less than most, they are honest, fair and good. I will use Rooter-Pal Plumbing again in the future and recommend them to others.

    5

    Frank and Luca were friendly, considerate of our time, and highly skilled. They were actually able to come out the same day that I called them to look at a leaky water heater and knew immediately what to do. They also provided top notch hydro jetting for a clogged downspout we had. All the things that were stressing us out were made better in a jiff and we felt confident in their work. Would happily recommend them and call again in the future.

    5

    Frank responded to our call faster than the other plumbers in the area. He dispatched Noah right away and came within an hour. Noah was able to diagnose the problem and got our old faucet out without a problem. He found another issue during the diagnosis and recommended, without pressuring me into a decision, of getting additional work done for a potential future problem. He was able to get the work done efficiently, professionally, and within the agreed upon price. For any of my plumbing issues in the future, I will be using Rooster-Pal Plumbing.

    5

    I’ve worked in construction most of my life and dealt with many plumbers over that time. Frank and his team were yet the best in terms of professionalism and expertise. They were on time, very knowledgeable and saved me a lot of time and money by explaining things as they went.
    Frank himself was very patient and helpful through the bumps we hit through the job. He hydrojetted our waste line which we believed to be clogged due to soft tissue. He took the time to thoroughly examine the 150ft of pipe until we found a root block found to be the culprit. Then after some digging and installing the clean out and shoring the hole. They then solved the problem once and for all.
    I recommend RooterPal to all my friends and clients.

    5

    We had a leak tonight. I called Frank and sent Luca in just one hour. Very professional gave me an idea an a solution to the problem. He didn't push me to take this option and this one made me trust on him. He did an amazing job, keeping me updated on all the process and fixing in a professional way the problem.
    Now it's going to be my trusted plumber and I will recommend to my friends!
    Thanks again

    5

    Had a bathroom sink that was leaking. It turns out that the under belly of the sink had rusted and needed to be replaced. I tried to repair myself, but gave in. I was grateful to find Rooter-Pal and gave them a call. The technicians they sent were extremely knowledgeable and helpful. The installation was fast and successful. Reasonably priced and curteous. I may have another project for them in the future!

    5

    Frank and his team are very good and professional. They fixed my plumbing issue and make sure to clean everything up after the project. Would definitely use them in the future.

    5

    Luca's plumbing service exceeded all expectations. Prompt and professional, he swiftly resolved a stubborn leak in our kitchen sink that had been plaguing us for weeks. His eye for detail and expert craftsmanship ensured a thorough fix, leaving no trace of the issue behind. Not only did he resolve the problem efficiently, but his friendly demeanor and willingness to explain the process demonstrated a genuine commitment to customer satisfaction. Luca's exceptional service set a high standard, and he will now be our go-to plumber for any household plumbing needs.

    5

    I recently had the pleasure of hiring Luca for a few repairs around my home, and I must say, the experience was nothing short of fantastic. From start to finish, he demonstrated professionalism, expertise, and a genuine commitment to providing top-notch service. Not only did Luca complete the repairs efficiently, but he also took the time to ensure everything was in perfect working order before leaving. He even provided helpful tips on how to prevent similar issues in the future, demonstrating a genuine concern for his customers' well-being. As crazy as it sounds, he genuinely made my day.

    5

    Frank was fast to respond to our call, and came over fairly quickly. He was professional, communicative, knowledgeable and immediately recognized the problem with our water heater. After acquiring parts, he had our hot water restored quickly, reasonably and at a fair price. We will use Rooter-Pal again without reservation!

    5

    We had storm drains from gutters and downspouts that were clogged. Another company had failed to clear them. Frank and Luca came within 30 minutes of when I called them, found and cleared the blockage and made a repair to the drainage pipe. They were efficient, polite and cleaned up all the work sites. Highly recommend.

    5

    Frank is a great guy. He has 21 years of experience and knowledge. He's quick to respond via text message, agile, and flexible. He is honest and willing to offer discount when he has done the job quicker than his original estimate.

    5

    I recently had the pleasure of experiencing top-notch tank water heater installation service by Frank. His responsiveness and meticulous attention to detail were remarkable, ensuring all my questions were answered, and any concerns promptly addressed. Frank provided a comprehensive and transparent price breakdown, demonstrating exceptional honesty and value in his service. The installation was executed flawlessly with utmost precision and professionalism, leaving me exceedingly satisfied. I wholeheartedly recommend Frank for anyone in need of superior and hassle-free tank water heater installation services.

    5

    Our experience with RooterPal was excellent. They were very responsive, gave a fair and reasonable price, and provided high quality work. Good price. Honest. Good work. Hard to beat that.

    Luca explained the options and did a great job replacing a burst pipe, a faulty shut-off valve, and leaky hose bib. I watched Luca and his assistant work and thought they did a very professional job. And they worked with me to put the new pipe in the way I wanted.

    Owner Frank came out to do one of the more complicated parts himself and also did professional quality work.

    I have some background with home repair and remodeling and I have high standards. I thought RooterPal did a great job. The new piping is better than the original piping that came with the house. I would definitely use RooterPal again and would recommend them to family and friends.

    5

    They are incredible! I had a copper pipe pinhole leak damaging my walls, leaky shower drain, and leaky shower hot cold valve area. I scheduled service online after the remediation company opened up the walls for drying for 10 minutes later, a normally ridiculous request. In about 10 minutes, Frank called me to confirm and said he was on his way! I was afraid a lot of removal of floors and shower would have to happen. But, Frank cut through the wood from the bottom to make things accessible and fixed all three problems with minimal impact in only 2 hours from 3:30pm to 5:30pm. Wow! Frank has saved the day and made us all much more relieved.

    5

    Luca was great. He asked the right questions and determined that an expensive snake isn't necessary. Instead he sold us the enzymes which should solve our issue. He explained everything, was very professional, and wore shoe covers inside our home. Excellent service and will use them again.

    5

    Rooter-Pal fixed my kitchen sink leak and installed a new faucet quickly, courteously and professionally. Not only that, it noticed and fixed another leak near my hot water heater that I would have never noticed myself. It made helpful suggestions too, all of which I took, and even tightened my rattling garbage disposal. I got a lot of value from Rooter-Pal and will definitely reach out to it again if the need arises.