Constraction reviews in Lakewood, Washington
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Lakewood Roofing did a exceptional job on are roof. I would highly recommend them for your home. They were up front with us on all aspects of the job. Lia was very professional and great to work with. The team that came out did a outstanding job also.
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We have had a great experience with Lakewood roofing. Leah (or Lia?) was fantastic, and the crew was too. We live in a house built in 1910 and EVERY single homeowner that got their hands on this property has done something absolutely mind-blowingly idiotic with it, it seems. Between the plumbing that went literally nowhere, to the caked on asphalt panels on the roof, this house has been an absolute nightmare to fix up. When the roofing crew showed up and started what was supposed to be a $5k project, they called me up to the roof to show me what was going on. I was kind of appalled by the lack of foresight on behalf of the previous owners, and by the amount of ants that were crawling out of our roofing tiles. The asphalt was 7-8 layers thick underneath the aluminum slats they had placed over it.
I appreciate all of the hard work (and the risk) the crew put in to setting things right. I am sorry to the guy that fell through our shitty roof. Thankfully he was unharmed, but holy crap was that a jump scare. I sincerely feel bad that that happened and am extraordinarily glad that things didn't end up as bad as they could have. -
We first met Lia when she was door knocking in our neighborhood after a heavy windstorm. Our roof had taken some damage, and through her hard work and persistence, we were introduced to Lakewood Roofing. Lia explained everything clearly especially how she and her team could help us navigate the insurance process to make sure our roof was properly taken care of.
From start to finish, Lia and her team fought harder for us than I’ve ever seen any company fight for their customers. This was for my father’s property, and I was always in touch with her directly. The communication was consistent, professional, and always reassuring. She kept us updated every step of the way, and her team made sure our insurance claim was successfully approved.
Thanks to their efforts, we had our entire roof replaced in a timely manner. The quality of work was excellent, and their dedication to customer service truly stood out. I would recommend Lakewood Roofing and Lia’s team 1000 times over to anyone needing roof repairs or full replacements. Whether it’s a small repair or a big project, they are the ones to trust.
We are very satisfied and grateful for everything they did for us, and I’ll be recommending them to all of my friends and family. -
I am very happy with Lakewood Roofing, specifically with Lia Michel and the or they did for me.
They helped me through the entire insurance process and made sure I was fully covered for my complete roof replacement.
Their team is very professional, respectful, and takes their work seriously.
I highly recommend Lakewood Roofing to anyone who needs a new roof and has been affected by windstorm damage. They made the whole process smooth and stress free.
Thank you Lia Michel and Lakewood Roofing Team. -
We hired Lakewood Roofing after the November 2024 windstorm, when a tree fell on our home. Their representative, Lia, came to our door and assured us they would work directly with our insurance company to handle everything — new roof, gutters, and siding. Since we had never dealt with an insurance claim before, this sounded like a huge relief. Unfortunately, the experience became a long, stressful, and costly ordeal.
They installed a new roof and skylight, but the problems started immediately. After the roof was “finished,” we discovered half inch gaps in the truss repair. When we raised concerns, they made it seem like we didn’t know what we were talking about — until an inspector confirmed the work was unacceptable. Only then did they come back to fix it.
During that process, we asked for the permit they claimed had been filed. They provided it, but we discovered it had been submitted after we asked for it. The project was not properly permitted from the start.
The skylight installation was also left unfinished. They told us they couldn’t repaint because they “couldn’t color match,” again implying that we, as homeowners, didn’t understand how paint matching works. After several back and forths, my husband and I went out, got the correct paint match ourselves, and only then did they complete the job. Even now, the flashing around the skylight is not square — which we now know is contributing to some of the leaks in our roof.
It took months of delays before they finally admitted they would not be completing the gutters and siding that were promised and included in our contract. We were forced to find another contractor, losing valuable time during an already stressful recovery. They basically used this as a sales tactic.
We also discovered that they removed and replaced our roof decking without authorization. The insurance company refused to reimburse them because they couldn’t prove the work was necessary — leaving us stuck in the middle of a dispute we never agreed to.
To make matters worse, we later found out they altered the signed contract, but thankfully we had taken photos of the original at the time of signing.
Fast forward a year, and we noticed moisture spots on our ceiling. After checking the attic, we found multiple leaks and significant black mold growth. This is not only unacceptable workmanship — it’s a serious health and safety issue.
Overall, Lakewood Roofing failed to deliver on their promises, performed substandard work, and created additional problems that we are still dealing with today. I strongly recommend looking elsewhere for a roofing contractor.
Summary of Issues
• Promised to handle roof, gutters, and siding, then backed out months later.
• Installed roof with half inch gaps in truss repair and dismissed our concerns until an inspector confirmed the issue.
• Filed required permits after work had already begun.
• Skylight left unfinished; told us they couldn’t color match and implied we didn’t understand paint matching.
• Flashing around skylight installed out of square, contributing to leaks.
• Removed and replaced roof decking without authorization; insurance refused reimbursement. Almost a year later we got an invoice for this, but had to threaten with lawyers for all the other issues before they dropped this.
• Altered the signed contract — we caught it only because we had photos of the original.
• A year later, discovered multiple leaks and black mold in the attic. -
Lakewood Roofing delivered excellent service. Jose, Eddie, Jenny, and the team worked efficiently and communicated clearly throughout the process. After comparing quotes from three companies, Lakewood Roofing provided the best value. I am highly satisfied with the outcome and look forward to working with them on future projects.
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We used this company to install a new roof in 2022 and had a great experience, so after a tree fell on our house and destroyed a portion of the house, we engaged them again for the reconstruction. Both times we worked with Christian, who is absolutely the point person you want on your project. He is proactive, involved, extremely responsive, and very considerate. The project manager, Eddie, also did a fantastic job keeping us informed about the timing of each step and took time regularly to explain the process. The crew they used for the interior restoration was INCREDIBLE. Finally, considering how slow and unresponsive our insurer was (Geico), Lia Michele was strategic and persistent to pushing our claims through. The full scope of work was approved thanks to her diligence. We had these folks in our home daily for months and it was completely comfortable and pleasant. I cannot recommend the team, especially Christian, enough to help folks with their roof repairs and restoration needs.
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We initially reached out to 5 different companies for an estimate. We chose Lakewood Roofing due to the confidence of the work that Jose inspired during his walk through. Here our my comments in the hopes that it helps both the company and future customers. The work that was conducted was roof replacement, gutter replacement, siding repair, and painting.
First and foremost the workers were incredible. They worked tirelessly and wouldn't leave until the job was complete or they hit major checkpoints. Jose was accessible and quick to respond with any issues and the project manager (I forgot his name) met me at my house and addressed any concerns immediately. 5 stars given due to the final products and customer service. I would recommend Lakewood Roofing for any exterior projects.
The only issue that could be improved upon going forward is a better understanding of what the final products will look like especially if the homeowner takes cost effective measures. The details of this were directly communicated to Jose for the future and left at that. Highly recommend -
Best drilling outfit in Washington!
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Not recommended, home to very poor drivers
Edit: I'll elaborate, they will skip a literal mile long line of traffic in an exit lane and cut off cars barely missing them 👏 -
Highly recommend. Excellent drivers.👏
Edit: I'll elaborate, very patient drivers that always wait their turns in line like gentlemen. -
A quality roof cleaning and moss treatment. Thank You! I’ll you them again for sure!
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Grace Roof Cleaning cleaned the gutters on my parents house and did a great job!
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Horrible service and damaged my gutters and didn't show the first time they said they would.
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Thank you Grace Home Services for your professional work installing my Christmas lights this year.
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Affordable and did a awesome job. Would recommend to anyone needing their gutters done.
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Did all they said they would do, showed up on time, nice folks, and they had a better price than competitors. I would happily use them again!
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Very professional, great service. They cleaned my gutters promptly and efficiently and were a pleasure to work with. Thanks!
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Excellent work. Fair cost. Excellent job cleaning up. Fast.
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Highly recommend grace they always do great work and there all professional
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Kai is as friendly as they come and took good care of our roof, much appreciated!!