Reviews of local pros in Maple Valley, Washington

4.8 based on 741 reviews Back to the listing
    5

    I definitely recommend! The service was amazing, and this is by far the best cleaning service I’ve used. My cleaners name was Janelle, and she went above and beyond to make my house look it’s best. It’s definitely worth the money!

    2

    My wife decided to try this new company and we will not be a returning customer.
    She entered in all of the details online to get a quote and agreed to have the cleaners to our home.
    4 cleaners were late to arrive but were professional and friendly. We've hired other cleaning companies did better work, but the cleaning was average.
    The worst part of our experience was my wife had to reach out to management 3 different times in order to get the final invoice. Once we finally received it the quote was higher by $120!
    My wife is much nicer than I am and paid the full amount without putting up much of a fight but vowed to never use this company again. I recommend doing the same because apparently you won't know how much you'll be paying.

    5

    I was anxious about my daughter's graduation, because I wanted a clean home but I had so many things to do. I just wanted to relax and enjoy our company. It was such a relief to have Home Clean Home come in and make our home sparkle! They were thorough and efficient. I'd use them again in a heart beat.

    5

    Melissa and Brandy make an awesome team! I highly recommend Home Clean Home to friends and family! They are fast, efficient, professional, always on time and extremely hard working! They clean and care for my home ad if it were theirs! It took me some time to admit I needed help and a few things take off my plate but once I started having Melissa and Brandy out I wondered what in the heck took me so long to take the plunge! Home Clean Home is amazing and I highly recommend them for all our cleaning needs!

    5

    We’ve had Home Clean Home clean for us around 2 years. We’ve been very pleased. They did a deep clean on our new home prior to move in & they do biweekly cleanings for us. Brooke & Kaylee do a fantastic job & are super friendly. Easy communication if I need to change dates on occasion. Highly recommend.

    5

    I had a cleaning service when I had my fourth child, for a while, and although it was amazing not having to do the deep cleaning, I always felt like I had to clean before hand, and I noticed small things they missed. I thought that was normal till I found this company. They’ve restored my faith in cleaning service!! Janelle goes above and beyond! Cleans out my fridge when I ask, doesn’t skimp on the details, and my home always smells like heaven when she is done. I appreciate you guys! ❤️

    5

    Had two ladies from HomeCleanHome to my house recently. They both were extremely polite, professional and punctual! Upon arrival they asked if I had any questions or problem areas that I wanted to be focused on. They did a great job cleaning our house and we will be having them back again!

    1

    Very disappointed in this service. We have used many cleaners over the years and in fact I hire many for rental properties we own and this one is the worst hands down. Make sure you try to get an actual quote and make Jen come out for a quote in advance. Her pricing is to say how much are you willing to spend after you fill out survey, questionare, etc? Thought that alone was weird but now I know she uses that to muscle payment for work not performed. She sent three girls out and they got three out of our four bathrooms "cleaned" I am only attaching one sample pic of the shower basin and how it looked after the "cleaning" One girl actually came and asked me where the other two ladies were so you can imagine how much she cleaned. Well found out they broke the glass shower door handle off. Two of them came as I was working at home explaining it like five minutes each. Jen and another guy came out a week later almost but didn't have an allen wrench so I lent them one that they did fix. She then began to text me daily for many days straight asking for payment. My response was it is not clean.
    She then added a late fee and I eventually wrote this review after she is threatening me with collections and small claims court over a $250 cleaning. Not once did she acknowledge the bad job of cleaning or offer to spend a few minutes to fix her cleaners lack of cleaning. Sending three people to clean three bathrooms then and wants $250 plus a late fee. Jen referred again to her legal paperwork and info she provided to me that payment is due on day of service but I wanted to wait until she and her handyman came back to fix the broken off shower door handle. She finally said she would take off her late fee and how do I want to proceed? All I wanted was my bathrooms cleaned and pay and move on. Hiring a cleaner once in a while is to alleviate stress and workload but in fact we will see her now in small claims court she said. I have paid every single contracted service my entire life not to mention we have had our entire house cleaned for around the same price many times. In fact I have waited to leave a review since I may have left one or two my entire life. Money hungry, ZERO customer service. All she had to do was offer to come back and actually clean what she was charging me for and we would pay and move on with life. Will update on social media when I can to let everyone know how my day in small claims court ends up over bathroom cleanings! Three bathrooms now looking at $250 bill. I also attached Jen's last responses as of now so you know the kind of business owner you will deal with. Sorry did not have time to read all her legal paperwork she made us fill out and that is all she has referred me to. With all the time corresponding and collecting payment she could have actually cleaned what three ladies did not. I try not to get laborers/cleaners in trouble etc so wanted to keep this to myself buy when the owner threatens a potential long term client with court you know what you are dealing with.

    *****UPDATE---being sued now in small claims court over this issue and suing me for court fees, etc. The reason we did not respond back within 24 hours regarding the dirty uncleaned shower is because one of her cleaners broke off the handle on our shower in a different bathroom and wanted to make sure that was indeed going to be fixed as well as shower cleaned properly before paying. She brought a handyman out many days (week)later but then the handyman and her needed to borrow allen wrench from us to fix the broken shower door.

    All Jen had to do was fix the broken shower handle and clean the shower like we hired them to do so there was no effort besides calling every day for the $.

    5

    So happy! The team texted when they were on their way, and although they were an hour earlier than I was expecting, they were able to get everything done that I needed. The crew was friendly and did everything I asked. The pricing is fair and it is easy to pay online without the hassle of checks. It is so nice to have a clean home!

    5

    Really the best cleaning crew Ever! My husband LOVES that I hired them for twice a month; we've had them for 2 years now. It makes our life together so much more fun as we have time to spend together on weekends versus doing those house chores that everyone has to do. The crew is always efficient, punctual and wonderful to work with. And they always are so very sweet and loving to my 3 year old dog and 17 year old cat. Home Clean Home is very reasonably priced and will customize their cleaning to meet your specific cleaning needs...for each and every individual client. I love this company and wish I had hired them many years ago.😀

    5

    We have regular cleaning done. Anna is terrific! They do a great job cleaning. They are efficient too. I can be particular and they accommodate my requests. Having regular cleaning done helps me use my time more effectively. It’s well worth it - especially since the price is very reasonable for all they do.

    5

    Home Clean Home has provided professional cleaning at an affordable price. I have enjoyed using this service and I have recommended them to friends/neighbors. Any scheduling or billing issues were handled promptly and service providers were courteous and thorough. Thanks Home Clean Home!

    5

    This was my first time using a cleaning service and I was delighted. Kandi and Cheyenne worked efficiently and quietly and did a great job. My home is much cleaner and I didn’t have to spend days doing it. I felt the price was very fair. Jen communicated often with me and was very helpful.

    5

    I have hired Home Clean Home several times and always had great service resulting in a very clean home. They make sure they know my priorities and if there is time, they do whatever else is on my list. My most recent visit was done on time, efficient and I can't believe how clean they got my shower where the glass doors always challenge me. Thank you Home Clean Home!!

    5

    Jennifer runs an amazing home cleaning service. We’ve used them in our previous home and now our new home and they do a fantastic job each time. What we love is the communication and that the team is always on time and very courteous. We’d recommend Home Clean Home in a heartbeat!

    5

    I have had bi-weekly cleaning from Home Clean Home for years and would still be using their service if I had not moved so far away. They are thorough and very detail oriented, truly cleaning my home. I have pets and they were always very friendly with them, bringing a great attitude every time. My mobility is limited and with Home Clean Home's help I was able to maintain my independence. This was invaluable to me. I would highly recommend them!

    5

    Jen and her team from Home Clean Home did an overall excellent cleaning job!! They Cleaned our entire home from top to bottom getting it ready for us to sell; including the windows/screens inside and out. Jen was courteous, friendly and fantastic to work with. I would highly recommend them for all your home cleaning needs. Pricing was highly competitive too! Please give them a try. I guarantee that you won’t be disappointed!!

    3

    They are average. Depends on which cleaning team you get, the speed and quality varies. I had a team that was doing a good job, then got a different team that was worse and slower. Also, sometime one of the cleaning crew would be on the phone for over 30mins outside, which was weird. They generally take longer to clean than all other cleaning services I've used in the last few years.

    Price: average
    Speed: below average
    Quality: average
    Support: good

    5

    HCH did such a GREAT clean on my house, so completely professional and friendly along with cleaning the entire house so well, would give 10 stars if that were an option

    5

    The gals from Home Clean Home always do a wonderful job! I was a bi-weekly client for several years and recently hired them to do a move-out cleaning with great results. They were flexible and met my needs when it came to scheduling and budget. I highly recommend them!

    5

    I have been using Home Clean Home for a few years now, and I am very impressed with their detailed, friendly, and reliable staff. They are excellent communicators and I have never had any last-minute issues or cancellations. Their services are affordable, and they always arrive on time. My house is always spotless and tidy when they finish. I highly recommend them.