Constraction reviews in Olympia, Washington

4.8 based on 71 reviews Back to the listing
    5

    Mimi ran a tight crew and her crew worked hard and did a great job. Sarah, Luanne, Arturo, Milton, Darren, Eli, Eduardo, Quentin, Ban, Robert, Amina, and Trenese-thank u!

    5

    Katy, Darren and Eduardo were awesome they had great customer service. The delivered our things and ensure everything was back in place. They took great care of our belongings. They did an awesome job!!!

    5

    Luanne, Nicosia, Trenesse, Katy, Eduardo, Greg, Leuma, Eric, Darren, Arturo, Robert all did an amazing job taking care of our disaster. We have a very large home that had water damage affecting all three floors. It was basically an entire move out of all our furniture. They did things efficiently and with respect to my property. I woudnlt hesitate to call them again.

    5

    ServPro did a wonderful job on July 26, 2023 and finished it in the time they said it would be done. They were friendly and efficient and I would definitely use them again. Patricia, Arturo and Eva were fantastic and worked together like a well oiled team!!

    5

    First time we had to use SERVPRO and are very happy with whole crew and office workers. The work for water heater water damage was really great work and cleaned up. Will use them again if we would need the company again.

    5

    Luanne and team were courteous and friendly. We were very pleased with the job they did.

    5

    I can't say enough about these Guys and Gals at ServPro. They were quick to respond to my water damaged bathroom. Brent was right out to check things over and give us information on what to expect and how much the water had actually damaged. John and Glenn were out on Monday morning to get things torn out, to be able to dry quickly. They are a great team! John kept us informed every step of the way. Why, how and when. Gustavo filled in for Glenn and they both are doing a great job. They are in constant contact with us on the progress daily and what needs to be done so everything is dried out properly. Samantha has kept our claim up to date with the Insurance and is taking care of everything, what a relief! I couldn't have gotten started with all of this, if it weren't for Lisa. Lisa has been there with me since day one and has always kept in touch. If I need anything, Lisa, Samantha and Brent are right there to find out. Thank you all for the great customer service and work. You all are the best.

    5

    We had Joanne, Patricia, Arturo, Hector, Ella and Katy at our facility for about three days. They had a huge job-cleaning our old paint booth-part of which had been stored outside for it’s life. They tackled this large job without complaint and went above and beyond in their efforts to bring it back to its original luster. The crew was hard-working and professional and really went the extra mile to make sure the job was done right. Thank you SERVPRO of Lacey!!

    5

    Prompt dependable service. Knowledgeable team! Nate was always happy to go over details and to answer my questions. I wouldn't hesitate to recommend them.

    5

    We experienced a leak from our upstairs shower that was noticed as water came dripping through our downstairs ceiling. We made contact with Servpro, they immediately dispatched a crew. Over the course of the next 5 days they remove saturated materials and dried the area.

    We are very grateful for James & Moses Jr for their diligence and thoroughness. We also are great for the opportunity to work with their reconstruction team, Next Level Contracting.

    We are very appreciative of their employees and subcontractors that are scrambling schedules to get our home restore before the holidays. All in, we are grateful for their experience and expertise in navigating this event and truly making it “like it never happened”.

    5

    Thank you for the amazing work of your team!

    Jerry - I appreciate the care and professionalism you brought in assessing the fire damage...I knew we were in good hands!

    Ninoska - Your joy and passion about what you do made me find the positive in a tough situation--you are a special person and a great Leader!

    Luanne - You worked so hard the entire time and I appreciate your dedication to getting the job done!

    Eduardo - I could hear you boosting the team's morale and it made me smile...you are a keeper!

    Darren - You are the man! You embody professionalism and you were respectful in everything you did.

    I wish I could rate this team more than 5-stars because they not only made it "like it never even happened", they made my home better!

    Thank you!

    5

    I was very pleased with the work that Joanne and her team with Servpro, did for us and with the way it was done. They came in and took on a job that was probably a little bit out of their wheel house, and did an outstanding job. They took the outside of our old automotive paint booth and cleaned off 20 years of dirt, dust etc... The booth looks amazing now. I want to thank their whole team, Treneese, Joanne, Patricia, Arturo, Elly, Katy, Hector, Brittney and Chase. They were happy to jump in and get into the project and their hands were moving the whole time. I was communicated with regularly, and their crew was still smiling at the end of a long day. Thank you, and we plan to get you on an annual schedule. Keep up the good work!

    5

    When home flooded it was overwhelming, ServPro team from start to finish did amazing job!

    Luanne, Milton, Eduardo, Darron, Elijah and Trenesse were fantastic! Polite, communicative, above and beyond. Can’t say enough. Incredibly happy with this team!

    5

    Currently at the tail end of my first ever experience with Servpro. I don’t often leave reviews for anything, but I’m compelled in this situation. We had a house flood. Servpro responded within 90 minutes and were on site dealing with every last imaginable detail. The professionalism was high with every single person I dealt with. Responsiveness was quick. And the quality of assistance and care we received throughout our ordeal was among the highest quality service we’ve ever experienced. Thank you, Glen, Abe, Richard, Eduardo, Patricia, Milton, Brittney, and all the others who helped make sure our home was safe, secure, and ready for repair. I recommend this business and this team without reservation.

    5

    Luanne, Arturo, Ban, Sarah, Milton, Quentin, Eli ,Trenesse. They did a fantastic job on cleaning our home. Professionally done, and with a smile. Luanne from the moment she walked in she was completely in control, and knowledgeable with the ability to communicate with process and steps from the beginning to the end of the job. She is a great leader and got a great Team. Plus Luanne was able to answer any concern that we have ahead before in during the job. This team is Amazing . Thank you
    Philana Meredith

    5

    Servpro did a wonderful job cleaning my office carpet! Tom and his crew Arturo and Robert were That’s fine great to work with and I would gladly recommend them.

    5

    The crew dud a fabulous job helping my family member! They were very efficient, friendly and professional! Thank you so much to Luanne, Sarah, Aminah, Milton, Ban, Roberto, Arturo, Darren n Trenesse.

    5

    Tom and James from Servpro came over to my home and thoroughly cleaned my embarrassingly filthy deck this week! We are not allowed to pressure wash and they brought an extractor to get the dirt and grime packing! They were timely, very professional and didn’t adversely impact the deck below me. I highly recommend them both and Servpro for your tough cleaning jobs.

    5

    Luanne and Arturo did a great job on a cleanup of bat guano. They were friendly and communicative.

    5

    James, Manuel and Luise were so helpful in starting the restoration process in our kitchen. They were friendly, polite and very responsive to all my questions. They worked well as a team and were a pleasure to work with. Top notch crew with great customer service.

    5

    Tom has been cleaning our carpets and upholstery for a number of years. He does a marvelous job and leaves everything sparkling clean! He is very friendly but professional! We wouldn’t have anyone else!