HVAC reviews in Pasco, Washington

I will always call Seth every time we have any issues. Very reliable and gets the job done in a timely manner.

AJ & Eli came right over (within an hour of my call) to solve my pesky kitchen sink clog. Used a camera to located a GIANT grease ball a large distance from my sink. AJ knew his stuff and unclogged my mess. AJ was wonderful to work with. Kind, polite, direct and upfront on my options. LOVED the immediate service and the CUSTOMER service AJ provided. Highly recommended.

Jason and Lawson and Nathan were absolutely amazing helping me help a customer with electrical work on wiring a spa! The outstanding communication was wonderful! As well as the fast response and timing they had to get us on the schedule, I absolutely Recommend them for any work you need done! The were always on communication with my client and me making sure we all were on the same page and that is rare to find! 1000 stars recommend JRT! Not only was my customer satisfied with the pricing and timing but so was I! Thank you JRT crew!

JRT Mechanical came to our store and completed an HVAC annual service. They did an amazing job, very on-point!!! Would highly recommend to anyone! Thank you Jason from all of us here at Pape' Material Handling here in Pasco.

Ok

I called to get a price on a part he was too busy to help me took my information and never return my call.

Excellent customer service !! Soo glad we found this place!!

Awesome well stocked store and the owner Jeff is always helpful and friendly. Our go to store for supplies.

Always super helpful and delivers around the clock it seems! They have definitly helped us out when we were in a bind.

I love this place. They know their stuff. Very helpful and super cheap compared to the other guys.

Best place to get Air Conditioner Run/Start capacitors in Tri-Cities. Also has just about everything you'd need for a restaurant from knives to fridges to toilet paper! These guys seem to have everything mechanical you might need!

I don’t know what his name is but we purchased a grill off that person that works there I don’t know if he is the owner or just a worker but we purchased the grill and took it to our restaurant and shortly after we left that same guy that had sold us the grill was trying to brake into our restaurant though the back exit. Luckily I had turned around to check if all the doors were locked and I caught him redhanded so any restaurant owners in the tricity area do not make the mistake to buy somthing off him.

You always love a place that is the only store in town that had just the HVAC parts you need in stock.
For me, that was Jones Supply.
Great service. Truly called all around town before I found Jones Supply, and they took care of me.

Great service and great prices. Thanks for maintaining my HVAC

Great service and knowledgeable technicians. The only HVAC company in the valley that I trust for advice, installation, service and repairs for all of my equipment.

Had another company quote fixing our heat pump and felt they were way off on price and not transparent on costs. Gave Pioneer Heating and Air a call. He came out the same day and gave me a much more reasonable price and was clear about what he would do and all of the costs. Heat pump is running great now! We will definitely give him a call again if we need any work on our HVAC system.

Had some issues and someone was at my house within the hour! Oly was very thorough and fixed the issue and was very detailed in explaining the mini split system. Very professional. Highly recommend.

We are so pleased to say we had "Air-Tech" work on our air-con. Not only was this company TRUTH-FULL, they completed the job fast and with courtesy. In the past we have used some local companies in our area, and that was a BIG mistake. We could not have given Air-Tech a higher review, and we will certainly recommend them to everyone we know. Thank you!

We have been Air-Tech customers since 2009 when they installed our ground source heating and cooling system. Rocky, his office staff, and technicians have always been very professional, attentive to our needs, and punctual. We highly recommend Air-Tech....they truly care about their customers!!!

I am on their service maintenance program which is great. Air tech tracks the appointments and knows when the next service check for maintenance should occur. Peace of mind to know that I won't forget scheduling routine maintenance myself for the fall and summer. All of their technicians are knowledgeable,
polite, and professional.

You should hope you get to deal with the technicians and not the owner. The owner is judgmental and aggressive. My furnace recently went out so I requested a weekend warranty service call. A service technician called; I explained the symptoms; he said he'd be right over. 30 minutes later, the owner himself called. I thought that was kind of cool at first until he started asking me questions that when I gave a response to ended with the statement "well I have the right as the owner to deny warranty service." His claim was in response to my simply opening that front panel to see what I could see. I never touched anything. If they don't want us in there then they need to put a lock on it and stickers that say it'll void warranty but this is the common user access panel. The owner immediately jumped to the conclusion that because I had taken it upon myself to open that panel and look to see what I could see that I was making changes to the system. Apparently if you happen to think you have an idea about something the owner thinks you know too much and therefore he will deny warranty service calls.