HVAC reviews in Pasco, Washington

We had a heating emergency over the weekend, Air-tech had an emergency line and someone to come out and look at our unit. He was able to fix it immediately and we thankfully didn’t have to go without heat for the weekend! Also, great prices- for after hours service, they are worth it!! Definitely recommend!

I have had trouble with my ductless system every year for the last 4 years. First year maintenence call, the issue was diagnosed with a patch job done. Second year, the same issue occurred and another patch job done. It then happened again, the third call a supervisor attended. We learned that the head of my ductless system was not mounted correctly. A new part needed to be ordered and installed. I called again today for the 4th year in a row. My system condensation was the worst it's been the last three years. It smelled burned. We looked into the system head and found the condensation hose burned through, a rock from landscaping used to try and again patch the issue. No new system has been offered, only patch job after patch job. After today's call I am at wits end with the ductless system and the services that my husband and I have received.

These guys are the BEST hvac company in the tri-cities. I called with an emergency because my a/c unit stopped working and they had a guy out first thing to not only get our unit working again but their staff is amazing to work with. They are professional, informative, and handled all our issues with a prompt response. I would recommend them to EVERYONE!. I won't go anywhere else!!! They make sure you know what's transpiring throughout their process and make you feel like family. Extremely pleased with their services.

It was pretty poggers but there was a moldy soda in the window soo...but you take the good with the bad kinda like yin and yang

They were extremely rude on the phone. I understand this is a busy time of year but my AC has never worked right in my brand new house installed by them and their inability to help is not good customer service. I am disappointed in how they handled the situation.

Had a problem, when my A/C stopped working an a wonderful 103 degree day, the gentleman I spoke to on the phone quickly advised me to check a switch and replace it, I wish I could remember his name, He actually walked me thru how to change the switch and it fixed my problem. He gave me a $5 over the phone fix and saved me a $70 an hour service call. I can't vouch for their work, but if the personality is any reflection of their work, then these guys are one of the best. Thank You so so much

We followed a Panchos van for over an hour heading east on 84. If they are even half as good at heating and cooling as they are at driving I'm sure they will be an excellent choice. We had to exit for a bathroom break and it was almost worth holding it just to follow Pancho a little longer.

Helpful staff

Greeeat workers with no dought

Great service!

Excellent customer service

Great customer service

affordable and great service

Excellent service, excellent pricing!

Great Job guys!!!

Wonderful and quick service. Took the time to explain and take care of what was needed.

I'm hoping not to need you again but if I ever did you guys would be the ones I would call always. Thank you

We had 1 problem after they installed our system which was our fault but they came back out and fixed the problem and showed us what we needed to do system has ran great ever since

Great service, speed, quality and amazing customer service. Very happy!

I highly recommend this guys for any HVAC needs (new, service & replacement). Exellent customer servce, great prices, and very responsive to warranty work.

My furnace caught fire and I have talked to them once now they ignore my calls so I used a diffrent phone and they picked up on the second ring I will not be doing any business with this joke of a company I live 45 miles from town and the don't care so I am going to do my business with Chinook Heating and Air atleast they are honest