Reviews of local pros in Pasco, Washington

Adam did an excellent job explaining to me what is causing our problems and gave clear instructions on how to prevent reoccurrences.

He was also really nice to like dogs who think they need to be involved in everything.

Yesterday, your technician Adam came to check my backflow valve. He did a thorough job and EXPLAINED it to me. The first time anyone has. He also gave me some ideas of what I can do to avoid problems. Thank you for sending Adam to me.

The last two years I've had Roto Rooter come out and do line maintenance. The tech does a great job. I appreciate Adam's knowledge and professionalism.

Technician Michael Garcia helped my family and I out by cleaning out our kitchen sink drain that was backed up. A drain-snake in had to be used in order to free up the clog and solve the issue. He was very knowledgeable and really explained everything to help me understand the cause and how to prevent it in the future. Thanks again Michael!

Paul, with Roto Rooter, came out to perform a sewer line inspection on the home that made an offer on. Paul was friendly, professional, and thoughtful. The price was reasonable and I highly recommend him.

I was nervous...then tah dah!! Roto Rooter
Cameron Kelly came in with positive energy, kind words and hard work. Problem solved and a thorough once over we are good to go. Thank you for your great team.

Michael and licel came in found the issues with why the washer and the bath tub where backing up when one was used or vice versa. Was able to get them out here the next day after appointment was made. Friendly, not trying to push products like some repair/sales people try to do.

My parent had a plumbing issue and I called Roto-Rooter. Cameron K went above and beyond to help us out on a Saturday evening. He was courteous, kind, and extremely knowledgeable. I will be using Roto-Rooter for all of my future plumbing needs. Cannot thank him enough!

The tech that came out to my house to do the job was excellent, professional and courteous. He gave us some free advice on how to maintain our drains.
Thanks again for all the help.

Matt should be promoted! He was excellent with his on time service. His easy going nature made his knowledgeable explanations easy to understand. The work was done well and he went the extra mile to keep me informed. Step by step Matt showed professionalism in a personable manner. If all the Roto-Rooter plumbers are even close to Matt's level, somebody is doing a great job in hiring, training, supervising. Again Matt may be a reflection of a good company and my hope is that they appreciate his time and effort as much as I did.

Update:
We had a second issue with our water heater. Ethan came out that day and we had a new heater installed in a matter of hours.

Cameron was polite, helpful and explained everything to us. He went beyond the call of duty getting us a fan from the shop to help dry out our crawl space.

Matt came out same day for us to unclog our sink. We had snaked it ourselves but the clog was too far out for us to reach. He was fast, efficient, and explained everything as he went. He was very nice to the littles and the dogs, like having a family friend come help out. The man deserves a raise. Thanks Matt!

Adam was very pleasant, called me when he was on his way so I could leave work and showed up on time. He was very professional, always covering his feet while in the home, and took the booties off every single time he went outside. A pleasant experience and same day service!

Adam from Roto-Rooter, Richland Wa, was exceptionally professional and provided phenomenal service with our drain after it backed up. He was in and out within the hour! We highly appreciate and recommend his services to anyone who has plumbing issues!

Matt was amazing! The team was quick and extremely helpful to get our problem fixed! I will be recommending them to everyone!!! Beyond grateful for Brandy and Matt!!! Thanks team Roto Rooter!!!!

Matt has serviced us multiple times now for the last several years. He’s on time, provides clear expectations of the job and always follows through. If he sees a new problem he’ll brig it up and give his recommendations. We love Roto-Rooter and will not go to anyone else!

Michael, Michael, and Manny! Our issue happened Xmas morning and this team came together and had our concerns and issues addressed professionally and courteously. I hope I don't have problems again, but we know who we will be calling!

Ashton was great! He was kind, straight forward and also helped me decide the most efficient, practical way to solve our problem. After dealing with another company with a bad attitude, Ashton with RotoRooter was a breath of fresh air.

I was waiting for a call back from another plumber when Cameron and Ethan showed up to install a refrigerator. I was the wrong address but they came in to take a quick look at the leaks under my kitchen sink. They left to make their fridge installation and came back to make my repairs :) friendly, respectful, very helpful and fast. A very happy accident.

I appreciated the quick turn around, called in the afternoon and they had Michael Garcia out here in under an hour. Very personable, professional, educated us on what was going on and had it fixed quickly!!

Ashton was great to work with. He was very polite and clearly explained what he was going to do. Got the job done quickly when another plumber could not.