HVAC reviews in Redmond, Washington
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This company's reputation is widely held as one with a dignified regard for its customers. As we all know ordering a new heating system installation is a consideration not to be taken lightly. Just as Hallmark's motto is to 'send the very best' the same philosophy resides at All Climate Heating & Air Conditioning. Especially wish to thank two of very talented and craftsmanl / installers: Sam & Anthony. These are special people with a gift for customer appreciation and satisfaction above all else. My result was a 'better than new' and couldn't be happier.
Thank You!
Mike Kirwan - Kenmore, WA -
All Climate is a rare gem of a local company that has competent technicians, fair prices, and very consistently puts your well-being ahead of profits.
Sharing three personal experiences:
- Broken boiler. All Climate quickly fixed the issue at minimal cost, told me the part that went bad, and suggested I wait and see before replacing everything. It was so refreshing to see a recommendation that wasn’t “do the most expensive thing please.”
- Long time later, when the boiler really died, I went to All Climate because of their fairness. They did an amazing job with a new installation. They accidentally misquoted me on a rebate (thought I had PSE gas, when I had propane delivered), but because it was their oversight, All Climate made it right for me. Most other companies would have just shrugged and let me deal with the rebate issues myself.
- This year, I had a water holding tank issue. They jumped on it and ordered me a replacement with expedited delivery. Two days later, I found out my appliance insurance handled it all. All Climate allowed me to rescind my contract with them, because it was the best thing for me. My insurance did a horrible job and I ended up having All Climate come in a month later, and All Climate did a fantastic job as usual.
Experience after experience, I have had the pleasure of dealing with very competent, efficient technicians.
The quotes were always fair. Thomas N, who helps build quotes, treats every single issue as if his own home ran into the issue. Fast, detailed responses at all hours of the day.
Finally, I love how All Climate consistently looks out for what’s best for my needs ahead of profits. If only I can find businesses like this for every aspect of my home. -
We lost the heat and they quickly scheduled a technician to come out next day. Miro was our technician, and I wish I can give him 10 stars! It was so frustrating as we couldn't find the drain pipe, but he was so patient and took time to find it and fixed it quickly. He is very thorough, kind - we are super happy that we found a reliable HVAC company for our future services, thank you Miro!
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We have used All climate for many years for our heating and cooling service needs and they have always been great. All Climate recently replaced both our furnace, air conditioning and tankless hot water heater. Our quote came with many options for replacement for each item needed, the installation was quick and fair in price with great warranties included. I highly recommend All climate for all of their available services!
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Cannot recommend Thomas and his team enough! They were on time, on budget and extremely professional. I liked them so much I hired them for a few more jobs after the initial installation.
Thomas and All Climate offered a competitive price and were extremely communicative throughout the entire process. Two thumbs up. -
I had Jorge come out this morning for my yearly check up on my ac and furnace. He was scheduled to come between 8-12. I received a phone call from him shortly after 8 telling me he was on his way. Once here he remembered I had a dog last year who greeted him and asked about him. The tune up took 45 minutes. The reason for my review is to give him glowing accolades on his politeness, the efficient way he took care of all my heating and a/c units, the way he assured me everything looked great. The payment method is very easy and efficient as well. It was such a pleasure to work with Jorge and All Climate. I highly recommend them to anyone looking for a heating or air conditioning company.
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We recently had a ductless Mitsubishi system installed in our home, and I couldn’t be happier with the experience. From start to finish, the team was professional and attentive to our needs. Thomas Ngo, the estimator, was particularly impressive—straightforward and honest throughout the entire process. I was initially considering adding the Hyper-Heat system, which would have cost more, but Thomas advised us that going with a larger BTU system would achieve a similar goal for less money and offer more flexibility down the road.
The installation team did an outstanding job. When they realized that some of the parts we originally ordered would be delayed for months, they quickly identified alternative parts that could be used instead. These alternatives were more expensive, but they covered the cost themselves to ensure my pregnant wife would be comfortable during the summer. The install was clean and meticulous— the lines are tidy and blend seamlessly with our house.
Overall, I’m extremely pleased with the quality of work, the fair pricing, and the excellent customer service and communication. I would highly recommend this team to anyone looking for HVAC installation. They truly went above and beyond. -
All Climate provided excellent, professional, and reasonably priced service after a bad experience with another company. I did have to wait about 2 weeks because they only have 1 tech who is certified for my Navien Combi-Unit, but Nathan was friendly, professional, and clear in his diagnosis of the problem and explanations. I appreciated their transparent pricing - they charge a service/diagnostic fee of $205 plus whatever repairs are recommended. Nathan was able to repair the broken pressure relief valve on the spot for $395. He gave us clear information about other repairs that might be necessary if the problem returns, how we should maintain the system, and provided written invoice and receipts on the spot. (In contrast, Hart's Services came immediately but quoted me $10,000 to replace parts that were not even broken, pressured me to join a monthly service plan, and gave me nothing in writing.)
I will be calling All Climate for any future boiler needs and I would highly recommend them. -
We did not have a great experience with the first specialist they sent out to clean our air ducts. I called them and shared my concerns with the service that was given and they apologized for what had happened and they sent out a new crew the following week to ensure that the job was done correctly and took the time to explain some their service and the specific issues I had with their previous specialist.
Very impressed with their level of service and support! -
The Bryant heat pump installed in my condo has been wonderful! It was installed right before a heat wave last summer, and so I've enjoyed air conditioning as well as heating now that our weather has turned cool.
Thomas from All Climate did a beautiful job of figuring out how to install a heat pump and three headers in our condo, which has an unusual layout. I received other bids that included running pipes across the ceiling but Thomas' plan with no visible pipes was much better and it provided heat and A/C to a larger area.
The installation crew was great. They did a very neat job and cleaned thoroughly afterwards. I could see that they were very professional and experienced in installing heat pumps. They also explained how to use the remote controls.
Thank you for your excellent work. -
They’re awesome. The sales folks Wayne and Eddie took a lot of time to explain to us all our options. Their quote was appreciably less than another company’s and the installation was very prompt. Furthermore the installers had to trudge through the snow because they couldn’t get their truck up the hill. Despite this the installation was done on time to our satisfaction.
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Super nice Sales folks and Technicians who came for installation. HVAC and AC works flawlessly.
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I've had All Climate install a heat pump in 2016 and a furnace + gas tankless water heater in 2018. They're knowledgeable about the products and will go into detail when asked questions. All employees I've dealt with have been great about arriving on schedule, installation, cleanup, job satisfaction followup, and yearly maintenance.
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I called for diagnostic of an AC condensation pump leak and was quoted a $180 diagnostic fee that the dispatcher said would be credited if we proceed to have them fix the issue. The technician not only contradicted this when he came onsite, stating the diagnostic was a separate charge, but also tried to quote me for a new line without even entering the crawlspace to confirm the problem. He then tried to pressure me by threatening an additional travel fee if he had to come back. As a returning customer who has used them for yearly maintenance, I'm shocked at this treatment. Find another company that is honest and actually diagnoses a problem before quoting a solution.
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I like All Climate, and believe you folks will too.
Their inspectors we've previously called and used are courteous and knowledgeable. For a new furnace installation done today, two gentlemen showed up at 8 today to do the furnace install, and were done by 9:30. They were friendly, knew what they were doing, were efficient and worked as a team, and the teardown of the old unit, installation of the new, and the cleanup were all smoothly done. 5 stars to All Climate. -
Excellent experience with All Climate. Replaced the entire HVAC system in my home. Were able to complete the install in a single day despite extremely limited access space for the furnace. Very satisfied with the performance of the new system and quality of the installation. Provided the best price also when we searched. Were a recommendation to me and would recommend to others.
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We recently contacted All Climate Heating and Air Conditioning to perform annual maintenance on our forced air heating unit and hot water heater. In the past, we had used another HVAC company for this purpose, but decided to make a change. It was easy to schedule an appointment with the All Climate service department and the representative I spoke with (Cecilia) was friendly and knowledgeable. The technician who came to our home to perform the maintenance (Mac) was on time, personable, knowledgeable and did a great job completing the task at hand. Our experience with All Climate was positive in every respect and we would certainly recommend this company to others.
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Cal and the All Climate folks did a great job helping us upgrade to high efficiency furnace and water heater in an older home. Cal gave a great overview of our options, and the installation and new duct work was done very quickly and cleanly. I highly recommend All Climate if you're upgrading an older home. There's a ton of HVAC options, but not all of them work in certain homes/climates. All Climate is pricier but their knowledge and installation skill is more than worth the extra cost.
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Knowledgeable and thorough. On time. Pulled a whole lot of lint out of the dryer vent and the dryer dries much faster!
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All Climate installed a heat pump and furnace for us and it was a wonderful experience! Everyone we worked with was friendly, professional, and extremely competent. We received the estimate on the same day as the appointment, we scheduled installation within two weeks of approving the estimate, and we got signed off on city inspections within two weeks of completion as well. The inspector even noted that everything looked good and that it's nice when vendors do things correctly, which isn't always the case. Installation only took a day and the guys left the work area clean and tidy. All manuals and warranties were given to us in a timely manner too. Overall, just a great experience working with All Climate and I look forward to working with them in the future for our annual HVAC maintenance.
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I recently had replaced heater with the service from All Climate. They are very professional in work as well as in communication. I am very satisfied with the service.