HVAC reviews in Renton, Washington
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So good <3
We had an emergency situation happening just as we got home after a vacation. Everything was handled, assessed, fixed and whole new system installed within 24-30h hours! Very quick and professional, everyone is so nice and courteous. Shoutout to team working with us - Binh, Issac and Daniel! fantastic work all around -
Zach was absolutely fantastic! He patiently walked me through everything and happily answered all my questions. The installation team, Binh and Isaac, did an outstanding job, completing the task quickly and leaving everything looking very professionally installed. The electricians were also super speedy in getting the job done. I would highly recommend AAA for your system!
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Was very pleased with this company. Cameron was very thorough when he came out and gave us our estimate. Explained in great detail and gave a very good price. Installation could have gone better I think but they made it right. Amy was very helpful when I called in with questions and concerns and the company was responsive in a timely matter. Giving it 5 stars since they responded so quickly.
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Travis did a great job for the furnace tune up today. He explained clearly about the current and potential problems and provided options how to take care of them. We have been using AAA for many years and are very happy with their services.
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Excellent turnaround time and service! Was extremely happy they were able to come out a few hours after my husband called and were able to repair quickly! Highly recommend!!
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My 20+ year-old furnace died, and I decided to go with AAA Heating & Air Conditioning to replace it with a new gas furnace and air conditioning. Everyone at AAA was wonderful! I was impressed with Michael's thoroughness at our initial meeting and he even dug up a plant for me! Jake and Fabian who did the install were GREAT - they were efficient and knowledgeable, not to mention they are both friendly and have a wonderful sense of humor! Jake very patiently explained the process and made certain I understood that if i have any issues to let them know. And they were SO good with my nervous little dog! Also a shout out to Devon and Bobby of As You Wish Electric! They answered any questions I had and also did a great job! I highly recommend AAA Heating & Air Conditioning!! Thank you all!!
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Alexey was so helpful during our services. He first came our old house which we were selling. He was thorough and explained the work that was pressing vs what work could wait. We were so happy we asked him to revisit our new home for the same service. He was on time, knowledgeable, happy to share his experiences and recommendations and did not treat the visit like a sales call. We will request him for future services.
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We had a great experience with AAA Heating and Air Conditioning. They worked with us to get the system we wanted at a reasonable price. Their installation crew was the best! They worked nearly a 12 hr day to get our old system removed and the new furnace and air conditioner installed, checked out, and working. They cleaned up completely and left everything as it was before they started. They were great at communicating with us on everything. A special thanks to Jerome who helped us decide what system we needed and was there to answer our questions and resolve any issues that came up.
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Jimmy, came out and was extremely helpful and knowledgeable about what he was doing. He was very personable and interacted with me, as I was really interested in what he was doing. He was able to focus on his work while carrying on conversation that was completely off the subject of his work. He did an excellent job and followed up with a very detailed description of what had had completed using photos he had taken during the service call. I was pleased with Jimmy and the service that AAA has provide, so much so that we sighned up for a maintenance program. Thank you Jimmy and AAA!
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We have been AAA customers since 2018. They have installed, maintained, and repaired our mini-splits in two different homes. The technicians who come by like Brett and Nick are always friendly, knowledgeable, and efficient. We definitely benefit from being members of their Comfort Club that keeps our units clean and working well throughout the year. Highly recommend!
Update: Today Jimmy was our tech. He was great at going over the status of the unit and a couple things to keep an eye on over the next service visits. AAA always has the best crew. -
Carlos Arellano came out and did troubleshooting and repair work on our furnace today. Very professional, IMMEDIATELY found the issue and repaired our furnace. So nice to see such a competent and friendly individual. He also referred us for a meeting with Jonathan Price to get an estimate for a heat pump. Jonathan responded within two hours. Jonathan did measurements, after assessing our current system, and gave an estimates for heat pumps. He was also very friendly, courteous, and gave us detailed information so we could make an informed decision. Thank you both, and AAA for coming so quickly.
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Travis, Justyn, & Kyle (and apprentice) are all top notch techs & installers. Nicole helped us greatly to decide what new furnace to purchase. Installing a new, high-efficiency furnace took only around five hours - an astonishing miracle in my thinking. Throughout the process Kyle kept us informed and asked our opinion on where to locate vent pipes. Our home heats much more evenly and keeps at temperature with no cold spots. Thanks AAA!
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Ben and Andrew came out for our biannual inspection and cleaning of our heat pump and furnace and did a very thorough job! They took about 2 and a half hours to completely inspect and clean all elements and took before and after photos as well. We are on the monthly payment plan which spreads the cost out over the year rather than two bigger charges, which is very convenient.
AAA installed the new system in the fall last year (2023) when our old furnace was at the end of its life and we have been very pleased with the update! The whole transaction was made easy from start to finish and they left our garage looking better than before they came. They also have good financing options we took advantage of. -
Didn't actually buy a service but had a tech come out to give us a quote for a heat pump install. While the tech was very friendly and seemingly knowledgeable, there were multiple attempts at making me purchase a $20k on the spot. They tried using the new EPA refrigerant laws to have us purchase and install a system before Jan 1, 2025, which, at the time of the quote, was about 10 days away. Multiple attempts were made to have me call my fiancee to talk with her about scheduling. He even tried to get me to sign a contract and schedule an install on the spot and then come back later if we got lower bids (which doesn't make sense if we already signed a contract).
After researching and talking with multiple other techs, systems have to be manufactured with the new refrigerant BUT the systems using the old refrigerant can still be installed. To me this comes off as scare tactics to buy a system from them.
The quote also didn't include the brand or model number of the system they were going to install. We talked to other vendors who are higher rated, came in at a lower price, and were going to install systems that were more efficient.
After all this, I have no trust in AAA because of their tactics for getting us to buy their services. I do not appreciate being pressured to make a $20,000 decision on the spot without being able to do my own due diligence and getting other opinions. -
I called AAA Heating & Air Conditioning after my furnace quit working. They were very quick to respond and send someone out to diagnose the issue. Jim was very thorough in his exam of my furnace and explained the issues in detail. After learning of the repairs that may be needed to fix my old furnace, I expressed my interest in a replacement instead of a repair (my furnace was about 15 years old). Jim was able to contact the office directly to have a representative sent out to discuss replacement options. Michael came out that same day. He went over the different furnace options and explained possible financing options. He was very helpful and knowledgeable. I was able to make a decision to have my furnace replaced.
The new furnace was installed the next day by Brandon and Francisco. I was pleased by how quickly the work was completed. After the installation, they made sure everything was working correctly. Brandon also took the time to walk me through every new aspect of my furnace. I was made aware of the two inspections that would be required and that AAA could also assist with setting those up.
Lastly, I also decided to have my ducts cleaned. Matt came out just a couple of days later to do this service. He was very friendly and explained the full process. He completed his work quickly and vacuumed up the debris.
Overall, I want to express how impressed I am with AAA. Every single person that I interacted with was friendly, professional, respectful, and knowledgeable. If anyone is looking around for a great company, I would highly recommend going with AAA. -
We had a terrible experience with another company that installed our AC unit and it never consistantly worked and the heat pumps never worked, multiple technicans including there owner came out to look at the unit they installed and said its working fine, we also had heat pump installed and told them multiple times that it doesnt work and that I left it on for 3-4 hours and it still continue to blow cold air but they brushed us off each time. I went with AAA and they sent out there technican, Jeremy Delaney who helped us diagnose the issue and actually listen to our issues and figure out our problem. He was super patient with explaining how the unit works and what the problems could be, throughly checked our thermostate, furnance, and AC unit for many of the possiblities that could be causing the issue along with all the other issues that we mentioned that didnt seem normal, was able to figure out we had a bad circuit board and was able to replace it under warranty and our AC has never ran better, he took the time to test out our cold air and our heat pump before he left and both are working without issues ,our heat pump finally works, our AC doesnt turn off after 5 minutes. You will be in great hands if you have him come out to do your service. Extremely greatful for him taking the time to fix our unit that has been a headache for us for the past 2 years.
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Awesome customer service! The team was kind, informative, and thorough, providing plenty of documentation and photos. They resolved an emergency situation quickly and professionally, ensuring we were taken care of in no time. Jon and Travis were especially polite, attentive, and helpful. Thank you!!
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We actually had our AC break a few years ago. Our experience with HVAC companies during the diagnosis and troubleshooting was so abysmal that we opted to just buy portable ACs and space heaters and make due through the last few winters/summers rather than pay exorbitant prices, deal with high pressured sales and pay tons of money on the same failed fixes over and over again -- quite literally we preferred to freeze and bake in our own home for years rather than deal with the scummy sales and techs we encountered at other big firms in the area.
Thankfully our neighbor decided to shop around and landed on AAA for their own system. We saw them in the driveway and heard about their positive experience so opted to give them a try ourselves. Absolutely night and day compared to other vendors we've worked with. The salesfolk were friendly and compromising, willing to listen and provide several options...also very thorough and honest about what was feasible. Huge shoutout to Jerome for working with us to leverage our old ducting despite the extra effort involved.
But the real stars were the installers and technicians. Somehow EVERYONE we dealt with was a masterclass in professionalism, communication and customer service. I asked questions, I looked over shoulders, I made suggestions and never once did I feel like I was bothering anyone. In fact, they took my wishes and augmented the original installation plans by finding ways to make things even smoother than we originally planned...all without ever adjusting the pricing us on mid project.
Nick and Danny made easy work of the electrical run hiding it inconspicuously under our porch rather than the originally planned full, ugly run around the whole house. Charlie, Tyler, Nick, and the absolute goober of positivity and customer delight, Drew all taught me a ton about our system and home while barely a sign they were here aside from the cool breeze from our AC. And collectively they all answered the question of why every other HVAC company we worked with sucked...because all the good folks are at AAA. If you're looking for a good installer for your HVAC, trust the reviews, AAA is the answer! -
This company is awesome! Did some research before, and AAA lives up to its reputation. Brian "Cliff" helped us with the estimate and finding the perfect AC unit for our house. He answered all our questions and was super helpful. Brandon and Ozzy did the installation they were friendly, fast, and also answered any questions we had about the installation and unit. Francisco and Mark did the electrical work and even found a small problem with our panel and fixed it, no extra charge. These people/company were great, and I would definitely recommend them!
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Exceptional service and high quality work. Brandon and Charlie did a fantastic job installing our ductless mini split heat pump. They were kind and worked very hard all day long in the heat and installed the entire system in a day. The finishes look great and they met every one of our requests. They even cleaned up after themselves by vacuuming. Nicole was a great person to work with as well for the consultation and answering any questions we had. AAA was also very reasonably priced.
Highly recommend AAA! -
Highly recommend - the office kindly answered all my silly questions as a new owner of a ductless system and scheduling/pricing were comparable or better than the competition we spoke with. Good communication from dispatch on the day of to keep us advised on ETA. Our technician Ben was fantastic - super knowledgeable, clear and honest with his assessment and recommendations, and extremely conscientious - he worked around me working from home with minimal disturbance and made a point of working around my schedule where he could and bonus, he was super sweet and accommodating of my excitable dogs. Thank you!