HVAC reviews in Richland, Washington

4.7 based on 419 reviews Back to the listing
    5

    Trevor and help were awesome and quick to install mini split. Answered all questions. Very professional and knowledgeable.

    5

    Very thorough above and beyond just looking at my heating system. The technician noticed a smell of gas and looked for the source, which happened to be the hot water tank. Checked and tightened all the connections to stop the leak! Great service

    4

    Great communication before and after service. Prompt and comparably similar in pricing. Last place company I used provides a filter every time they come out. I changed my own the week before they arrived but it wasn’t offered. They will come back in the spring as part of my bi- annual subscription. The technician was appreciative of our generosity as well.

    5

    Trevor was a very good person to do business with, he was here on time was very polite and for being here on a Saturday he was very, very reasonable with his rate. I will be using him again in the future if need arises.

    5

    Trevor is outstanding!! He does not quit until he finds the issue. Answers all questions you have, answers all texts and Emails promptly, also returns calls quickly. Very thorough. Would definitely recommend him to anyone.

    5

    AirCare Heating and Air Conditioning was honest, professional, and fast. Communication was clear, pricing was fair, and the work was done right the first time. Highly recommend for anyone in the Tri-Cities looking for a reliable HVAC company.

    5

    On contacting Aircare heating and air Conditioning, we were promptly contacted back by text and email which was very appreciated. One of the brothers, Cameron scheduled us in for an appointment as requested and showed up as scheduled. Both brothers, Cameron and Trevor, showed up on the schedule date and were very professional, answered all our questions and efficient in installing a new heat pump HVAC. They also serviced our shop, Mr. cool air and heat system. Their prices were fair and comparable to other companies. They set up a yearly service and maintenance plan for both our systems. If you’re looking for a local and dependable heating and Air conditioning company, we recommend Aircare for your service. Thank you again , Cameron and Trevor for your quick response.
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    5

    Trevor came and diagnosed two issues with our system that was preventing our house from staying warm. This was after another contractor didn’t identify anything wrong with the system. Trevor was able to come out the day I called. After few days later after the parts arrived Cameron arrived to repair the system. They both did a fantastic job and they will be out preferred HVAC source moving forward. We were very impressed.

    5

    Trover and his brother did excellent job with us. I want to thank you for your excellent work. You were trustworthy and we did not make a mistake in choosing you to replace the cooling system in my house. We thank you very much and are grateful for your hard work, which was done perfectly.

    5

    Aircare did a great job installing our ductless mini split system! I would highly recommend them to all my friends and family! Thanks Aircare!!

    5

    Great service at a great price. Tech had to go get the part to fix our heater once it was diagnosed. Technician was quick to go to the warehouse and returned with the part needed. He fixed the part quickly and tested our system. We had heat again at an affordable price.

    5

    Trevor and Cameron were super friendly and easy to work with. They got me scheduled last minute to accommodate my hectic schedule and the services were done well and professionally. They are cost effective and have great service as well as customer service. I highly recommend using this company for any of your HVAC needs.

    5

    We are building a house. The technician (Hans) just came and helped with evening out our two story system. He went above and beyond to help us out. He explained everything and even followed up to ensure we understood everything and had all the knowledge we needed moving forward! They’ve been great!

    5

    Americool is one of the best companies that we have worked with. Their communication is great and they are prompt. Jacob came out and serviced our heat pump, found the issue and fixed it right away. Thank you!

    5

    Justin is a great guy came by for a service call. I appreciate his honesty and letting me know that our unit is not reperable. They built up a quote and now we are waiting for insurance too approve for installation

    5

    Julio C provided an excellent professional service! We are pleased.

    5

    Professional and knowledgeable. Guys were honest and diligent while working on my gas fireplace.

    5

    Justin and Tony know their stuff. Tony is always patient and polite and takes time to answer my questions. Justin has only been here a couple times but so far he seems to be following the same path of politeness and patience. I appreciate service techs who don’t act like they’re rushed to leave onto the next job. This company cares and takes time with the customer to ensure when they leave I’m not left with any confusion.

    5

    The person who scheduled my appointment was very friendly. Technician came the same day, explained everything that needed fixed in detail, and was pleasant to work with. Highly recommend for any HVAC needs!

    5

    Tony did my 6 month service on all of my HVAC systems- changing filters, cleaning everything and making any necessary adjustments. It went smoothly and quickly. He answered all of my questions. He always helps me understand how the systems function when I ask, and shows me any adjustments I can choose to make if I want. He and others at Americool are always professional and courteous- a joy to work with.

    5

    Moved into new Construction in a split level home and was very cold downstairs. The technician came and explained the system and did a reset to improve the airflow level and it made the situation so much better! Politely and quickly and answered all questions. I was impressed with their service.