HVAC reviews in Richland, Washington

Since November 2024 we have been trying to get ahold of AJs to address the heat pump that was installed in our Clayton Manufactured home. We’ve talked to an admin a couple times with no follow up.

We used the online scheduling option and got a confirmation that a tech would be out on a specific day/time. That never happened.

We need someone to actually contact us and schedule maintenance asap. When we call, we rarely get through and are sent to a voicemail that is not checked.

Maybe posting a review here will work?

Zero stars for this company. Like Katherine Lechner we had a Clayton Homes house installed with the heat pump. As soon as the heat outside was getting up there the AC would not start up. At first they said they had to order some parts and would get back with us. I was patient for a month, trying to call them and no answer. I called Clayton Homes for help with it. I also discovered that their business LIC. has expired as a matter of fact it expired 7 days after they installed our HVAC. as soon as I realized they didn't have a business LIC I scheduled a local HVAC company to come out and they were recommended by Bosch. My unit had a clog in the drip pipe and the technician quickly located the problem and had the AC running in about 10 min. So I paid the other contractor and I expect to be reimbursed by either AJ's or Clayton Homes. wish me luck

They did a great job with the install and were very prompt!

Professional, friendly, fast service. Don’t look for anyone else I already did and they have the best prices and value anywhere. This is the second time we have used this company and we wouldn’t use anyone else. They are absolutely the best of the best. Excellent service great prices and customer service you can’t beat. We needed an upgrade on our air conditioning unit we called on a Saturday and they had a new unit for our home put in on Monday. The service men that came to our home were so professional and knowledgeable. They explained everything to use ahead of time explaining how our unit would work how it worked and how our home reacted to the temperature outside. Did I mention they put it in on a day we had record breaking temperatures over 101 in Snohomish WA. Thank You Roger and Donna and there crew is the best!

We always appreciate the great service we have gotten from you over the last few years. You show up when you say you will be here and the service is exceptional. We look forward to many more years of doing business with you.

As always punctual, professional, and polite !
Andrew came for my 6 month inspection on the HVAC system they installed to make sure everything was running smoothly. He opened things up, and checked everything out and gave me the thumbs up! It's reassuring going in to winter that I've had it looked at, and that he's a phone call away!

Saved me nearly $1k

We had two different people help us the ladie on the phone was awesome but when we got there a different gal was there and she was incredibly rude

Delta Heating & Cooling - A #1 Excellent Service, Fast Service, Al Service Tech did a Excellent job! Super Service, Great Price! Thank You

Fast response !! Took care the problem !! Had parts shipped overnight to fix the problem !! Fast and friendly service from the manager to the office ladies to the service technicians !!! Great company great people !!! thank you very much !!!

what a great experience it was almost worth my furnace burning up I will always use DELTA the repair man went above and beyond to make sure i was comfortable thanks again DELTA

Went out of their way to find an equivalent part and get my heating working again the same day!

Showed up on time, did excellent work at a competitive price. They took care of the details like city inspections and included the fees in the bid.

Delta installed or HVAC system several years ago. They are very professional and friendly staff. I get my quality filters from them each year.

I appreciate that they can help me get the filters I need by looking up my account. Staff are very helpful and friendly. We have been customers for 10 years, and are very pleased!

We have worked with Delta for several years . They are very responsive and the service people are excellent to work with. We have recommend Delta to numerous other people.

I can't say enough about Delta. They are the best of the best. Amazing service, ability, honesty, and price. You will not regret your decision.

Worst company ever regret getting hvac system frome them nothing but problems with the unit they installed for them not to be able to fix the problem 3 times that they came dealing with 80 degree temps in my house I doubt any body likes those temps once again garbage company

I own the low income house that this guy install since 2010 last 6 years ago and they working with Habitat for Humanity. So they install that old and left over in the stock that can not sale.now TXV is bad and not working. never see HVAC going bad in 6 years in my life .

David come out and replace my blower motor wheel, great person and was knowledgeable. I Will use Delta heating & cooling for their great experience.

A simple fill of 3 lbs of refrigerant cost me $200. They told me it was $78 for the service call and $60 for the first pound and $20 a pound after that. Does this make any sense??? I would go to Campbell and Company in the future. Overpriced and kind of ridiculous pricing.

Tells me the price after he is done filling the system.....what a joke of a business.