House Cleaning reviews in Spokane Valley, Washington

I have a very busy household! With school starting back up and crazy schedules, they really saved me. They clean weekly for me and do a phenomenal job every time.

Serene Cleaning is the BEST and the ONLY option for me and my family! The technicians are always so nice and respectful. They do a truly fabulous job cleaning my home. I feel like it's a special holiday every time they come! I highly recommend them!

Jessica and Lindsey from Serene Cleaning Services did a wonderful job Cleaning my home for me, especially after the serious health issues I've had the last 6+ months.

Serene Cleaning was easy to book with and were available on short notice (2-3 days). Everyone we dealt with was responsive, helpful and friendly. The two cleaners that came to the house did a fantastic job! We are extremely happy with the results and this service. We would book again!

Merry Maids does a great cleaning job. They have a routine that deep cleans 1-2 rooms each time they clean in addition to routine cleaning. One day, when the girls that usually clean couldn't make it Merry Maids called me to see if I could change days and gave me a free refrigerator cleaning for changing days- a great way to reward flexibility in my opinion. The only problem I've had was when the cleaner was much later than they scheduled her for and I did not receive a call to let me know.

This is from LAST year so I hope their service and cost have improved since then: It took a whole day for what I thought should only take a couple of hours for one person to complete in my small apartment that wasn't THAT dirty. It was an expensive one-time service for the time spent cleaning. I'm trying a new company this year with hopes of a better experience. Sorry, Merry Maids!

I had my home cleaned from top to bottom. I'm a great grandma 70++ years old and have always cleaned my own place. I just wanted to have my home professionally cleaned as a gift to myself. The two young ladies were working machines and my house sparkles! I will have MM do work for me again.

Not worth the money. They didn’t complete the job as discussed and broke things without so much as a note. $260 for half a job—between two of them they only cleaned one of our bathrooms, vacuumed one of our living rooms, wiped the kitchen counters, cleaned our fridge, stove, and oven.
Also unresponsive management team—I called as requested, he was unavailable and I still haven’t received a follow up call. They sure took my money quickly though :)

I am Sues Lummus and 2 women from Merry Maids of Spokane came and did the big job of a thorough cleaning of my main floor. They did a very pristine job of cleaning besides having kind personalities. I am very pleased!!!
The lead, Monik, came over to assess our home, was also very genuinely kind and knew her business well.

I think Merry Maids was a great decision. Facts are, you can give them a try also and you will see for yourself.

Joyous Adventures to ya!!!
Sues

I’m thrilled that I got my house deep cleaned, and I plan to do twice a month cleanings now as well. The team lead was Jessica and they did amazing! In my review I made a mistake thinking they didn’t clean the inside of my shower but I now realize it’s hard water (not their fault). The only thing that wasn’t cleaned was the face of my fireplace. I wish it had been dusted and the glass wiped down. I’ll just be sure to specify next time. Either way, I’m soooooo happy with how the cleaning turned out! Thank you, Merry Maids (and Jessica and team)!

This was supposed to be a deep clean of the upstairs of my home. There were areas that I requested be done during the initial walk through for the estimate that did not get done. I asked to have baseboards wiped down, floors scrubbed, window ledges and sills done. Areas dusted that don’t get the usual dusting. Etc.
The return vents at the floor level were not wiped down, some of the baseboards weren’t done, between the washer and dryer weren’t even touched, the kitchen garbage can wasn’t moved at all, the hardwood floor in kitchen and dining areas weren’t washed. I would post pictures if that was an option here.
What the ladies did clean, they did a decent job, not worth what I paid to have a “deep”clean done. I will not ever do this again

"[Service, Timeliness, Cleaning Team] My home was scheduled and cleaned as described in a turn-key fashion. The cleaning team (Laura) did a fantastic job... house looked great and smelled fresh. Also enjoyed Laura's note and pop out wisdom card! Nice job Merry Maids!"

Hi, the girls show up on time. Went right to work. Very prompt.. did the job. It looked good. They did not do more than expected. Average job. Nothing extra. The girl I had before this crew went over and above. It looked amazing when she left. I paid more for the average work. Than the extra and above work. I’ll probably shop for my next cleaning. I do it one time a year.
Extra work I would have liked:
Pull the refrigerator out. Clean behind it.
Bring oven burner replacements
Clean inside cupboards
Empty the garbage
Make sure the kitchen smells good
Clean top of counters

The quality of the cleaning service is great it's worth 5 stars but I rated 4 stars due to the unprofessional manner of the staff that upon initially entering my home and realized I have visual surveillance tampered with my surveillance system so they would not be viewed by my surveillance system until the management made contact with the staff in my home after my complaint. I am certain I'm not the only client that has some sort of security in their home, I don't fault Merry Maids as an entire body I just think two members of they're staff need re-training of how to conduct themselves when entering a client's home.

I was very unhappy with the initial job, however I spoke with Brett the manager and he was very prompt with resolving the issue. He immediately stopped by the job assessed the situation and promptly mobilized a team and finished in a timely manner. I believe that the ladies weren’t used to a post construction cleaning and were likely overwhelmed. It’s a tough job. Thank you Brett and all the ladies for the hard work.
Jeff Stevens
Absolute Custom Construction

I recently relocated my family to Spokane Valley for work. I bought a house that was not left very clean from the previous tenants. Not bad, just not professionally cleaned. Since I had about a month before I actually moved in I hired Merry Maids in Spokane Valley to clean the house with instructions for special attention to the bathrooms and Kitchen. I told them to take as much time as they needed since I wouldn't be there for at least 3 weeks. As you can see from the photos, this is what they consider "special attention." And yes, that is a pair of dirty underwear and broken glass under the bathroom vanity. Like it was swept under either by the previous tenants or Merry Maids them selves. I discovered this mess when moving in and had to re-clean the entire house myself. When I called to complain Brett told me this house was a "nightmare" and that they spent more time there than they felt they should have. Even though the entire house was completely empty and I had already had the carpets professionally cleaned. I was still billed for the full service and offered no discount. Unethical business practices and down right thievery. And when I attempted to call corporate H.Q. to complain I was continuously transferred to dead extensions where I was unable to leave messages. No return contact was made by them. I'm actually thinking of filing a lawsuit as this company can not be trusted to work unsupervised! My kids could have done a better job!

I have never hired a cleaning service prior to this. I am highly impressed and that is not easy to do with me. From the very first contact with Monik, the supervisor, to Laura (my team) on her way out the door when she finished was superior. Each step of the way has been communicated effectively and accurately, everyone is very professional and not only nice, but friendly and personable. Laura did an outstanding job cleaning and adding little touches that she may not have to - like folding in the flaps of the pillow cases when she made the bed. I felt so taken care of and Monik and Laura were both completely accommodating in terms of willingness and happiness doing everything I asked. I have a lot of responsibility in my profession and home and exert a lot of energy and time managing, taking care of, overseeing others. I am so grateful to have been so well taken care of and this has been such a gift to relieve stress in my life. I highly recommend Merry Maids.

I’ve been using Merry maids and absolutely love them! My team does an amazing job with my house keeping, I love coming home knowing my home is clean.

When it comes down to it, I don't believe anyone is going to clean your home better then you. With that said, sometimes my clients don't have time to clean their before we list their home or after they move everything out of it. When my clients need a reliable cleaning service that shows up on time and does the best they can, I suggest Merry Maids. They come evaluate the property, give check list of what they are cleaning, and they SHOW UP. I would of given them 5 stars but I've never been blown away by the cleanings but that is probably because I'm clean freak and have unrealistic expectations. LOL

The girls that cleaned our home did an excellent job! They were thorough, professional and did what was necessary to meet a deadline. I would definitely use Merry Maids again and recommend them to friends and family.

I had my first visit from the Merry Maids a few days ago and they were fantastic! They did a great job! I am so happy I hired them and will not hesitate to recommend them to my friends and family.