Home Services reviews in Spokane, Washington

4.6 based on 3496 reviews Back to the listing
    5

    We have Nathan and Lori come 1-2 times each year to clean our windows. They do an amazing job cleaning inside and out as well as screens.
    Our area has a lot of blowing pollen and dust. My wife is always so happy after to be able to clearly see outside.
    Don’t hesitate to work with Coupl’a Cleaners. You won’t be sorry.

    5

    Always here in time to spray, fertilize, sprinkler care etc. They do a great job! I have thick healthy grass, and no weeds. The staff are great. Pleasant, knowledgeable and the best!

    1

    Called and left a message, a week or two went by and no one called me back. So I sent a online request for service, and now three weeks after that and no one has reached out. They came referred to me, but I’ll be letting that person know this isn’t the one to refer out to.

    5

    We are new to Spokane and so impressed with the snow removal. Our area is cleared in the early evening so we can get out the next day. So many streets aren’t plowed at all! Thank you!

    1

    C&C had been doing work for my mother as well as myself for yrs mowing and edging, tree trimming etc spent thousands of dollars on this and had a great experiance with all but one person...Aaron in the lawn maintenance department, he was horrible to work with and in the later yrs i had to actually call and relay messages thru the mowers or reception staff in order to get services provided, he wouldnt call back no matter how often or how many times i would leave msgs, the guys doing the work informed me that he didnt like me and that i should just call them if i needed work done and they would relay it to him. All the other workers were wonderful especially Josh, who would estimate the cost of tree services we needed as well as the mowers & reception and accounting departments. I no long employ ur services do to my experiance with Aaron Stapleton in the mowing department and have no hesitation expressing this to people that ask me about my experiance, its sad that u r loosing business due to one bad egg. I have since run into three people that have had the same experiance with Aaron and also no longer employ ur services. I now know it wasnt just me he didnt like.

    1

    Incredibly unprofessional snow plowing services. They constantly plow areas that have already been plowed, seemingly accomplishing nothing, and do so in the middle of the night. They do this incredibly loudly. They have no respect for people’s ability to sleep. Truly abysmal awareness of surroundings.

    Make yourselves available to do this at normal hours. Except in emergencies, plowing at three in the morning isn’t just rude, it’s incompetence bordering on malice.

    3

    Not impressed with customer service. The tree cutter was nice but over worked. He worked very hard ! He had very little help. On the last day, he just left my house and didn't even tell me he was done. I got no invoice or receipt. I signed nothing and paid for nothing. I had to call them back the following week to ask for an invoice. Customer Service is lacking.

    1

    Exceptionally horrible service.

    Snow plow opperator tried purposely blocking in my car, when confronted said his "boss told him to put a big A$$ pile behind it." Proceeded to drive like a maniac, swerving all over screaming "F#@K YOU!" Almost hit not only my vehicle but at least 3 other visitors I had over as they entered the lot.

    Came outside this morning to find a huge berm of snow plowed into the front of my car, not only blocking me in and rendering my driveway useless, but damaging the front end of my new vehicle.

    Not only that but he plowed into my friends vehicle as well whom was parked in a different section of the lot damaging his rear bumper as well.

    On top of all that, the lot hardly even looks plowed even though he was in a newer plow truck with a huge expensive looking blade on it that definitely could've done a WAY better job had it been in the hands of someone who knew what they were doing. I feel bad for property management who just wasted a ton of money on this service.

    Don't hire them if you value things done properly, or respectfully. 👎👎

    2

    Thé person that turned on my sprinklers for the season did not ensure that all the sprinklers were working and only set the system for 3 days per week saying « the almanac says it’s going to be a mild summer ». I wanted the sprinklers set for 5 days per week as it been set for the past 4 years. My backyard lawn is now brown and dead. I have to run a separate sprinkler in the front yard every day since there has been a heat wave of 100 degrees. So disappointed in this company.

    5

    Chris and the entire C&C crew have been extremely responsive and easy to do business with. Their ability to handle multiple requests for different landscape projects is a great time saver for our Board of Directors. Our HOA is very pleased with their work and professionalism. I highly recommend C&C.

    1

    Came through at almost 9pm for snow removal tonight. Did an awful job that only made things worse. Now we have a bunch of snow plowed up in front of my garage where it wasn't before and in front of my car on the road where I just shoveled earlier today. I have no issue shoveling and moving snow around but our HOA pays for and uses their service. If it was up to me....I'd stop using them immediately.

    5

    Our neighbor and friend had a large tree in the back yard that was splitting down the trunk to the ground. Very dangerous and guaranteed to take down our joint fence - and more. I recommended that they call C&C who came out almost immediately and cut it to the ground, then took out the stump. Talk about service! Needless to say, I highly recommend C&C for their hands on "get it done" service to Spokane. They took out 7 trees for me last year and did it right!

    5

    I've used C&C since 2008 and have been totally satisfied with all of their services! Starting with scheduling what needs to be done, prompt, professional service technician's (and I'm really picky about my garden's), as well as competitive pricing! I'd recommend them any time as the go to yard care service! Thanks C&C!

    2

    Made an appointment and requested the technician please call on day of service, specially so I could explain the issues. Given a timeframe of 1-5pm, which required my girlfriend to take time off work as I was out of town. Girlfriend calls them several times on day of service, no answer. She waited during the given time and nobody showed up. I called the next day and they advised the technician must have come early. No call to anyone advising that they didn’t need someone to be there. Only fixed one problem because of the fact that they didn’t call to get a full description. Made another appointment and they did come on time. The work they do is good but communication is absolutely terrible.

    1

    They mow my neighbor's lawn at 7AM, but usually park their big truck in front of my house and start up all their equipment there, typically making it too loud to continue my early morning zoom meetings until they finally make their way over to my neighbors'. I understand that lawnmowers are easier to push when they're turned on, but someone who pushes them around all day for a living should be able to push them up the block on or off. These guys are just weak or something. Definitely inconsiderate.

    response to response: yes I am aware and I have also worked in landscaping and greenhouses in much hotter temps than what we've been having this week. My complaint was not about them starting work at 7, it was about them starting up all of their equipment directly outside my window instead of hauling it to the jobsite and starting it up there. I can function just fine with the lawn being mowed next door while I'm in a meeting, but not with lawn mowers and leaf blowers running directly outside my home. Please read more carefully before responding in the future, it doesn't reflect well on the office side of your business.

    1

    I'm pretty upset. They told me they would be there for the first treatment in two weeks and it took them almost 4 weeks and I told them my biggest concern was the clovers and they assured me they would take care of them. After the first treatment it killed off the dandelions and nothing else. The second treatment was supposed to happen 6 weeks later and it's been 9 weeks. I called last week and they said they would be here Tuesday. It's now Thursday and they still haven't been here and no one bothered to communicate with me at all this entire time. I have canceled my second treatment and would not recommend this service to anyone and will not be using this service again.

    1

    I'm hesitant to even give this company a 1 star. I hired this company do to a landscape job in my backyard 7 or 8 years ago. They were to remove sod along two fences, move some sprinkler heads, make a large shade garden and cover the removed sod areas with landscape cloth and rock the areas. I was also having them contract the concrete edging in the back yard.
    I had to remind them 2X's one head was buried under the rock and cloth, they finally moved it. The concrete contactor was given no direction, the wrong edging profile was placed and wasn't as I had requested it. I couldn't get in touch with the project manager ever... it would take several days and nasty calls on my part to get a response. One day I came home to find my back yard and the neighbors flooded because they had a broken pipe and the sprinkler came on, no one was on site. I called and asked them to get out there immediately but instead they told me how to open the valve box and do it myself. One morning I couldn't get my kitchen door open because they had the sprinkler near my back door pointed at the kitchen door, it came on during the night and ruined my back door as well as lifted the linoleum in the kitchen (this is why I couldn't open the door). I also found another head was aimed directly at my rabbit pen. My rabbit luckily had an enclosed bed so wasn't too wet. At this point I told them they were no longer welcome on my property unattended. The owner came out but all he did was make excuses for his crew. They tried to make amendsr and put down fertilizer in the front yard which wasn't requested. I don't know if it was the fertilizer or grass killer on the wheels but there were burn marks everywhere they had been. I paid them for the job, handed them the handful of metal they left in the yard and hired another contractor to come in and fix the sprinkler system. They had dirt in the lines from the broken pipe so several heads wouldn't spray. The other contactor told me they used sub standard parts in the box. I would never recommend this company and try to warn everyone I come across. I also filed a report with the BBB.

    1

    The work I originally hired them to do was not done as they quoted but rather than have them dig into the "finished" product to do the preliminary work (moving sprinkler piping) I decided to make do with was was done at a reduced cost. This fall I had them back to blow out my sprinklers. I was to be billed for it. Today I received an invoice from C&C with a big red PAST DUE stamped on it that was partially visible through the envelope. I do not recall receiving any other bill for this service. I'm 60 years old and have paid my way 100% in life so I DON'T NEED YOUR RUBBER STAMP mentality. If there is a problem you have my phone number... use it.

    1

    Hired them and was excited to not have to do much in the way of mowing. I work a hectic schedule and didn't need that headache on top of it. The first day I was scheduled for a mow, they skipped me; claiming my yard was short enough. Clearly they didn't look in the back because the grass was about a foot tall. They didn't bother edging or anything instead, they just took off. The second scheduled day, they mowed buuuuut forgot to mow the entire back yard, leaving half of it crazy and wild. I called them- they came back with their manager- voila. They apologized and the mower guy claimed to have just been mowing with his head down and didn't notice our tiers. I mentioned to him the tiers were in a note on my file. Another apology. I thought, problem fixed! Nope. Third day schedule they neglected to mow the whole thing again. Fed up and frustrated with having to babysit them and have them come back and finish the job, I fired them. Even with how unhappy I was with their service- how lazy they're mowing guys seem to be... they still sent me a bill for their "hard work" with a whole 15$ deducted. Wow- thanks so much. Don't bother with these jack wagons. They don't care about your yard, just your money. I also love seeing the owner argue against every single bad review and in some, even putting the CUSTOMER down. Great service guys.

    5

    I have used C & C Yard Care for over 5 years and they are the best in town!! They are always on time and do a terrific job on my entire yard. I belong to the Spokane Rose Society and the National Rose Society and I am very picky. I had them install my sprinkler system and my drip system. Aaron and his Team do a fantastic job - I highly recommend them!

    5

    They held true to their bid. They did good work. The first crew however did not have clear instructions on topping a large cherry and removal of a mugo. When we called they sent a crew back out the following week in blowing snow and freezing conditions and they completed the work and double checked to make sure that we were happy. They really responded to feedback. The crew was not shy about the weather conditions.They were amazing. We will be using them again.