Home Services reviews in Spokane, Washington

This company is the worst company. They are always late, don't show up on the right days, and they don't treat others property with respect. We have a weekly schedule to have our lawn maintenance, and they have yet to come on the right day. One particular employee took it upon himself to stand on a toddler bench while talking on the phone, when he should have been working. He could have broken it. When you have a business, you want to make sure your employees are responsible and respectful. I do not see that in this company. Very unprofessional!

We've been customers for over 5 years. New policy is a double spray in the summer and fall and they charge for it. They changed our spray schedule from 3 times a year to a total of 8. Billing goes to to the application address instead of the billing address. They didn't cancel our service after we requested.

This company is crooked I got a $1,200.00 bill for work that they never performed. I'm going to be filing fraud charges against them (fraud is a serious crime)
We had our house sprayed twice (the second time was because the first time didn't work)
So we canceled and haven't had them back since.
I went to home depot and picked up a bottle of home defense bug spray and haven't had a bug problem since. All of a sudden I get this outrageous bill for service that we never received. Amazing!

I will be cancelling their service after the last treatment. The technicians do not pay attention to detail and I over looked the first infraction because they left the wrong invoice and mistakes happen, but when the next month came and they serviced my neighbors house instead of mine that was it! They could have cared less about the mistake and replied or sorry we will send someone out tomorrow for you lawn. Ask about compensation a credit of some kind and nothing. You would think a mistake like that would merit a little more than oh well we will send someone tomorrow. Looking for new company any suggestions!?!

( Office Personnel)
I am so very sad with the way I was treated by Teresa, I guess she is the Boss there. I had asked to STOP my services last year because of financial reasons & my Dotson got dizzy after being on lawn but could of been something else. The point is I did not say the word cancel ( so if you ever want to stop services make sure you say the word CANCEL and document the day and who you spoke with) so they put into their computer system that I just wanted to skip the rest of the year of lawn treatments. So when 2023 season rolled around they automatically came out and serviced my yard. I was not home, I did not confirm any email, or text & they serviced yard any how & charged me 122.00. I called the same day it happened , I said I did not authorize this & I stopped my service last year. The person who answered phone understood and said it was THEIR mistake don't worry about it. So then I received a bill for 122.08, I received an email reminder to pay bill so I called to explain the dilemma & how they said don't worry about it 5/19/2023. Teresa yelling at me not listening accused me of only wanting a free service, threatened so send me to collections! Yelling at me! I have never been treated so disrespectful by a company in my whole life! Horrible customer service. She hung up on me. I called back they let it go to voice mail. I called back and Carla answered and she listened had me wait for a minute while she spoke with someone." I was feeling in my heart that I would be ok paying %50 of the bill." I am not wanting anything FREE but I also know that those products they used on my yard cost money and I don't want to hurt anyone else financially. So Carla came back and she asked if I was open to paying %50 . I said I was thinking same thing so that is what I did. I had referred several people to them but I will not do that again. I do not want my friends treated so rudely, I will go with Living Water if I need services. Thank you Carla for having people skills and calming the storm because after I was hung up on by Teresa , I was livid thank you for working with me. Blessings have a great day. I am going to keep moving forward. UNFORTUNATLY I DID NOT GET AN APOLOGY but no worries.

I am not disappointed with the shrub & tree trimming and clean up service I received. The men that come out and actually do the trimming are great. However, I am appalled at how much their rates increased! They have done our fall trimming since 2016. But this year, their rates increased to $90 per hour, per person, plus dump fees! Then, I was over billed, which after calling they corrected. Then, when attempting to pay, they make the customer absorb the credit card processing fee! I hate when businesses pass that fee onto the consumer. The business is getting a guaranteed form of payment so the fee should not be passed onto the customers. Sadly, I will not use Four Seasons Lawn & Tree Care again. Too expensive and poor billing service.

Pricing themselves out of business. All they did was a truck spray and spread jumpstart. Left us a bill for over $400. We called and canceled our account and they didn’t even ask why we are leaving.

Tailing cars by just a few feet, speeding by at least 10 mph over, illegally passing in the center turn lane, in a marked vehicle is wild.

Last summer, 2018, a Four Seasons Landscaping employee came to my house a gave me his pitch on their landscaping services. The gentleman appeared to know what he was talking about and gained my attention. We walked around my house and he gave me some pointers and I ended up trying the service, knowing that I could cancel at any time, no contract, which I really liked. After a summer of great service and having the best lawn on my block, I'm still using them. I've added a photo of my lawn in May 2019, which they've serviced once so far. It looks awesome for just being May! Wait until summer really starts to kick in. Most of my neighbor's yards have dandelions galore and are still brown. Not mine. I highly recommend Four Seasons.

I used this company for over 10 years with wonderful results and even sent them many referrals over the years. Two years ago they changed to a different product and it ruined my lawn for the entire season. My lawn looked dry and burned no matter how much I watered. They even did additional free applications to fix the problem but it didn't help.. This year they came out and looked at the lawn and said they'd do free services until it was corrected. After the first application, my lawn got worse and on top of that they charged me. When I called the office, the rude secretary yelled at me that no one gets free services (like I was trying to scam them after all these years). I canceled having any services done, wrote a letter to the owner including pictures of the lawn and got absolutely no response. This once great company will never get a dime from me again.

I was a customer of 4 Seasons for several years, then during one visit, a hose broke (okay, it happens) on their machine/truck spraying way too much chemical on my lawn, and causing my grass to die in that area (see picture). 4 Seasons said that they would "take care of it." It took several calls to get them to do anything about it, at which point they came out and put down some grass seed with watering instructions for me, which I did. They said if that didn't work that they would come out and replace it with sod. Eventually this stretched into late fall. When the grass seed still had not started to grow and after more phone calls from me, I was told that they would "take care of it" in the spring if it did not grow back in. So I waited patiently until spring. When spring came and my lawn greened up except that spot again, I began calling 4 Seasons yet again, I finally told them to stop my regular sprayings immediately because I was not going to continue to pay them to spray when they hadn't yet fixed the other problem that they caused; but they supposedly continued to spray anyway. Then, they were sending me bills which I refused to pay, because I told them I no longer wanted them to spray. They finally came out and laid down some sod...this only took about 8 months. They charged me for over $400 for these "sprays" I had NOT ordered. I paid one of the charges, but refused to pay the others. So they sent me to credit collections for the last $292.94 they said I owed. I should have taken them to small claims court, but don't have the time. Wow. I couldn't believe that this is how they treated a paying customer that had been with them for several years. Buyer BEWARE! I was patient, I was understanding, I left too many messages and made too many phone calls (even with the owner), and yet they didn't care. I wouldn't use 4 Seasons again if you held a gun to my head, nor would I recommend them for lawn service to my worst enemy. Buyer BEWARE! They are crooks! Be sure to look at other reviews, as I am not the only longtime customer who was dealt dirty.

I used them for a couple of years, last year was pretty decent. This year not so much. I spent thousands of dollars with them this year, and my yard looks like trash. My maintenance fee included flower beds, which are covered in weeds. They have not cleaned up any pine needles. After paying them 2x to come and fix sprinklers due to huge dead spots in the yard, they still have not fixed them. I paid a ton for 3 guys to clean up my yard (limbs from trees that were felled). They did half the job and left. No response about coming back.

Best in town for all landscaping needs.

Very unprofessional. Poor work ethic. Go with anyone else. Beware of NW Christmas as well. Same company, terrible service.

They have done our holiday decorations three years now. They have done good work and always been responsive to our concerns.

Best Christmas light display installation in Spokane. Professional service by Steve at Diamond Landscape Services.

My husband and I just moved here and were recommended this landscaping company to install a paver stone patio in our backyard. We inquired, had a gentleman come out to give an estimate, preliminary conversations led us to think it would be in the $4k range, which was expected, but we were told they would work up a bid and email it to us. 2 weeks pass, never got an email with a bid, so I called and left 2 messages. No response. I emailed the company from the email address listed on their website, no response.

So I can't speak to the quality of work, because they couldn't be bothered to return a phone call or email, which is a terrible and unprofessional business practice. Don't waste your time calling, they might decide your yard isn't worth their time.

We had to replace 6500 square feet of grass with sod & although we dragged this project out for the whole summer, Diamond came when we called & did a first rate job. Very professional & great to work with. I would recommend him to everyone.

Absolutely love Steve's work! He has built 2 water features for me and also does an amazing job with my Christmas lights each year! I highly recommend!

Steve did amazing work. He finished the project on time and within his original quote and budget. We highly recommend Steve’s services. Our front yard and landscape looks awesome.

Steve has been our landscaper for 15 plus years. He has put in retaining walls, fixed sprinkler systems, added plants, moved plants, he does it all. For the last five plus years he has installed Christmas lights for us and taking them down and stored them every year. Very much worthwhile. Appreciate everything he does