Reviews of local pros in Spokane, Washington

Very friendly staff. Service tech was very knowledgeable and explained everything.

They were quick, arrived early, and Bryan even checked the charge on our carbon monoxide detector!

Techs we have delt with were great. But now we need a new unit and you think someone would want to call us back been two days trying to get an answer.

I will start out by saying that your workers Matt & Matt, were a great pleasure to have in my home . They both were wonderful, polite, respectful, hard working men. Thankyou guys! They did a top quality job and I highly recommend the company and these workers . The company customer service was also a great plus to add to everything Thankyou all. Tracey Vanknowe

They installed my furnace in 2013 it cost me $8000, the furnace has had multiple repairs and totally dies today and was condemned. They do not stand behind there work! I do not recommend them to anyone!

I had a prompt response to my request for a quote, and was able to schedule my air conditioning installation within two weeks. The techs Matt & Ben, and electrician Forest were friendly, efficient, helpful, and great at explaining things.

Brian Angel was at our house for a furnace check up. He was very professional and knowledgeable. He was good with my four year old taking the time to answer her questions . On top of this he took the time to look at and answer questions I had regarding my travel trailer and a issue I had with thefurnance. I recommend Air Control to anyone who cares about proffessionalism and kindness.

The company engages in unlawful business practices. I would suggest avoiding them until the company becomes transparent with their charges.

The employee worked on our heater. He said he needed to go buy a part, left for 1.5 hours (he could have been napping for all we know), and would not provide a receipt or store. He then says the part was $425 (it's a $30-50 gas valve). We complained about this deceitful behavior, and the co-owner (Harry) decided to yell at me on the phone. He states we don't have a right to view the receipt for the part that we're supposed to pay for, and that we should just be happy we have heat.

We're happy we have heat, but not happy about the company's unlawful business practices, nor the co-owner's behavior and lack of customer service ability. Bad company..

Serviceman said we needed a totally new furnace. The problem was actually a faulty high temperature cutoff sensor ($135). Charged nearly $300 to install the $135 part, assuming because it took 2 trips. Luckily my brother is an HVAC tech and told me to have them check for this. Talk about egg on the face. Can't believe they didn't at least comp me the extra trip charge. Brother, with 35 years of experience says NEW furnace/ AC is rarely needed. Get a 2nd opinion when that's what anyone tells you.

The crew at Air Control Heating and Electric were professional, clean and efficient. They installed the equipment as promised, at the estimated price. The equipment is great. The service they provide stands apart from other companies I have used in the past. If you want a good estimate, great quality products, and awesome service, give them a call.

Our AC died in the beginning of July, and after getting a few quotes, we chose Air Control to do the job because the quote was reasonable and they took the time to ask questions about our system that no one else did (how many vents we had, were there issues with airflow in any of the rooms, etc.). The warranty is also amazing! (12 years for parts AND labor on our system)

They were able to get us on the schedule quickly after we accepted their quote and they were able to rip the old system (compressor, summit, and furnace) out and the new one rather quickly. The crew was polite and professional, they took the time to show me how to use the new system, and they left things very clean when done. I'd 100% recommend them!

On a completely related side note, our house has never been this cool in the 23 years we've lived here. Every room is now the same temperature! We're so glad that we went with the Daikin Fit system... it's awesome!

Vitaliy was extremely knowledgeable and was able to diagnose and fix my problems quickly. He was so professional and polite! Highly recommend!

Provision HVAC is reliable and professional. They responded quickly, explained everything clearly, and did high-quality work. Excellent service — highly recommend!

Vitaly always prioritizes repairs over replacing which is so rare in a repair company these days! He has worked on my home HVAC for many years now and made an A/C unit from the 80s run for a lot longer than I could ever have hoped until it was eventually beyond hope. He replaced it and was 30% cheaper than my other bids. I’ve never had to call him back for the same thing more than once in the same season, he definitely knows what he is doing. He is clean, reasonably priced, does a good job and is always respectful of our home. I would definitely recommend!

Look them up came here they tested my capacitor for me with no problems help me out in a tight spot really good customer service

Vitally was a pleasure to work with. He was able to fit us into his schedule on the same day we called. We appreciate his honesty. He was very professional and polite!

Outstanding Service from Provision HVAC!

We had an issue with our thermostat and Provision HVAC came out first thing in the morning—talk about fast, reliable service! The technician was professional, friendly, and knew exactly what to do. Within no time, our system was up and running again. So grateful for their prompt response and expertise. Highly recommend them to anyone needing trustworthy HVAC help!

This is the best HVAC company in Spokane. I had an emergency situation and the owner came out personally to assess and fix the problem. He is clearly a man of integrity and authenticity. He fixed the problem quickly and the service call was not only prompt but very reasonable. I highly recommend this company for all your needs. You won’t be disappointed. I never write reviews; Provision HVAC so impressed me that I wanted to share my enthusiasm. Will recommend them to my family and friends.

Vitaliy worked with us to get the best system for our shop. My focus was on cost and efficiency. The unit provided had the best efficiency that we could find with a mild cost adder. Now that it is in, I find the comfort to be great, it is quiet, and I am saving energy cost every month!
This was a great experience and a great product.

Vitally and David really took care of me getting my fireplace set up. I would highly recommend them to anyone.

Highly recommend Provision! Great HVAC company, great communication. Have quality work!