Reviews of local pros in Spokane, Washington

When my AC went out in 100 degree heat other companies wouldn't even call me back, or when they did it'd be two weeks before they even could get me a bid! Brian from Air Design was able to get to our house right away, and we had the bid within hours from his visit. The price was comparable and affordable.

There have of course been delays with COVID on the manufacturer side of these units, but Ashley and the rest of the office staff was able to secure the very last AC unit available in this area and reserve it for me.

Joe and Matt were at our home barely a week from Brian's visit and were able to complete the install in two days. Really appreciate their expertise (Joe immediately let me know it would be two days, which helps to schedule time off etc) and their cleanliness!

I highly recommend this company for your AC and heating needs!

Eric was able to diagnose dripping water from an exhaust pipe. He promptly fixed it and did so at a great rate. He was very professional and a great representative for Air Design. I will definitely be calling Air Design for any future issues that come up. Very pleased with the customer service.

Technician was on time and provided bid on same day. Price is outstanding for AC replacement. No pressure on commitment, detailed explanation of work needs to be done

Honest and knowledgeable

Love the team

Great service

Great work ethic. On time and clean work.

These people are kind and curtiouse...and willing to assist you in any job..

Fast response time professional service, fixed my issue, And offered alternatives for better performance in the future

One of their drivers nearly hit me, while trying to pass a bus because he couldn't wait an extra 10 seconds. I will advise against anyone using this company.

Scheduled quickly. Priced fairly. Work done rapidly and staff was professional. Look forward to calling next fall!

Jeremy & Michael came in and took care of business! Very professional and personable! Great experience! Highly recommended!

Called Evergreen on Friday May 10th for a concern I had w/my air conditioning system,, they came out on the 17th,, the tech put 5 pounds of freon in the system that holds 7 pounds said that to find the leak he needed to put a dye pk.in that he didn't have w/him and would need to reschedule me to do so..
That day I paid $300 w/ no leak found nor fixed... I was rescheduled for the following Friday the 24th,,
I called Evergreen on Wednesday the 22nd to let them know that the freon I purchased for $150 had leaked out...
Tech showed up on the 24th, put the dye pk.in,
Supposedly found the leak and fixed it..
I asked him to let me know how much freon it took this time because I wasn't going to pay for freon that I had already bought and leaked out..
He stated that he was going to do a recovery on the system to remove all the impurities, this is done w/nitrogen which is a fast way to dry out the system and remove the impurities which he ran out of in the first 10 minutes of the process,, therefore had to finish the process by using Co2 I asked about this process and he stated it's just alot slower
Which in my mind costs money...
All said n done the tech put my freon in so no charge for freon,, stated for me to look at the system in about 3 to 4 days and if I saw a light green dye in the bottom of the system then it's still leaking,, I did see the light green dye and an oily substance that the tech also topped off in the bottom of the system on Saturday June 1st ...
Called Evergreen on Monday the 3rd stated that the system seems to still be leaking, bought $ 150 worth of freon that leaked out
Part of a $300 bill and asked them how much of the new $228 bill they expected me to pay and requested that the same tech not come out again, that we were going on a month to fix my unit keeping in mind the unit is only about 6 years old...
Called again on the 4th and was told to basically go elsewhere that they were not going to be involved w/the job anymore and basically keeping my $150 for the freon that leaked out.... I did not pay the $228 nor am I going to.

Excellent customer service after annual maintenance service . The young man did a great job!

Evergreen Heating & Cooling are amazing to work with. Great communication and price is always competitive.

Hunter and Evan were very nice young men who worked hard in the pouring rain and then the hot sun. Appreciated getting our ac up and running.

Our furnace went out in a very cold day. I couldn’t get service from my regular provider and evergreen came out, fixed it and we didn’t freeze.

I can’t express how wonderful Allen, Ryan and the guys are. They arrive on time, hang in there with all the problems of supply issues, and finish always with the customer in mind. Cheerful, respectful and honest and so very capable!!

Technician was courteous and knowledgeable. He was able to replace the part on our heat pump that was not functioning the same day. The cost was very reasonable.

Replaced our Heating and cooling system. Very professional and reasonable. They worked late to finish the job and make sure everything worked perfect.
Would highly recommend them for residential or commercial work!

Zak and the team were wonderful. Their work ethic was amazing and they were extremely kind. I would recommend them if you want a job well done.