Reviews of local pros in Sumner, Washington

Crystal Carpet Care does excellent work! Tony V. Was on time and polite. He was informative and got right to work. We love using CCC, they make our carpets look brand new each time!

The service man Mo was fantastic. He was Polite and very informative 10 out of 10 for him. I originally called two places to get estimates on carpet cleaning. The first place I called had more years of experience than you however, after speaking to the person on the phone with your company, I decided to go with you. She was so friendly so kind and just had a presence about her on the telephone that I’m like Yep this is the company I want to use. I would totally recommend you guys and I will be definitely using you again. Thank you so much for your great service.

Mo did an amazing job! Scheduled for 3:00pm and he communicated that he could be earlier, arranged to move to 2:00pm. Called me at 230 to lmk he was on his way. Arrived promptly at 2:00pm. We did a walk through and he quickly got to work. under 90 minutes and my carpets and stairs look amazing! So happy to have this done. I will definitely call Crystal Carpet Care again. I also want to say the person I spoke with on the phone was also really great! She was also one of the reasons I called back after calling the company I had used previously because she was so nice and personable.

We called yesterday for a carpet and rug cleans and they gave us a flat fee and got us in the next day. Tony came in on time and was very informative, quick and professional. He even informed us that some people are sensitive to the deodorizer and had us smell it first to make sure we’d be happy with it. Very thoughtful and efficient. Would recommend this company to anyone 👍🏼

We were able to make a next day appointment and Moen did an amazing job. He was super honest with what we needed, pricing was reasonable and he was super hard working getting 4 rooms plus hallway/stairs done in about an hour. The carpets look great and we would definitely use Moen and Crystal Carpet Care again!

Wow! Called on Monday and was able to have an inspection and cleaning of a wood pellet stove the same week. Tobey and Wes are professional and kind. They arrived early, did a FANTASTIC job inspecting, cleaning and repairing the fireplace. Answered all my questions, which provided great peace of mind regarding the usage of the system. Highly recommend the Chimney Specialists. Will be calling next year for sure.

This was the best experience we have had. Lenny and Hunter were very professional and informative. They definitely will go the extra mile for their customers without having to reach into your pockets for more money! Can’t wait to use The Chimney Specialists for future cleanings and maintenance. Thank you guys!

Great company! Very honest and made it very clear that they were not going to create more work than needed. I got a previous quote for the same work but three times more from another company. They have your best interest at hand and came out to complete services quickly.

I had such an amazing experience with this company. I am new to having wood burning stoves and fireplaces in my home. They conducted the inspections and cleaning efficiently. Afterwards, they answered all of my questions about my stove and fireplace and even walked me through proper use and maintenance.

I highly recommend this company and trust them to service my home as long as I own it.

Thank you!

Lenny and Brain were amazing. They handled a large scale job in a couple of days. My residents are happy and I couldn't have asked for a better experience. I highly recommend this company for all of your Chimney cleaning or repair.

My apartment complex hired this company to come in and clean our chimneys and fireplaces. They were polite, professional, and quick. Jason was very thorough and they even asked if they should remove their shoes before entering my apartment. Very thoughtful.

Toby and Zach communicated their arrival, were forthright about what needed done (after mixed messaging from two previous companies), and provided recommendations for future maintenance without being pushy. On top of that they got the job done quickly & efficiently - clearly a well-oiled machine that comes from years of working together. Will be utilizing their services again!

$200 for 5 minutes of work, give me break! They literally ran a brush up my stove pipe and vacuumed out my firebox. They were nice enough to throw in a replacement fire brick for "free."

Had these guys come out to inspect and clean my stove pipe because it had back drafted twice and as the old saying goes, "If you play with fire you're going to get burned." Those 2 backdrafts eventually were attributed to wind, but I would rather be safe than sorry and thought it best to have a professional opinion. I've always swept my own stove pipe and always burn well seasoned wood.

They did sweep the pipe, but there was no "inspection." I thought they would at least disassemble the pipe enough to get a visual of the inside condition but there was none of that. Also was expecting them to at least check the section of the pipe that comes through the attic but that didn't happen either. I gave them a break about getting up on the roof do to it being frosty, but there ought to be some sort of work around.

The sweepers were nice (could smell what I thought was alcohol on one of them), but their "service" was a complete waste of money.

I hate to be so curt, but it is what it is.

I was on a tight schedule to remove an old wood stove from a house I just bought, and they were very accommodating and did a great job removing the stove and chimney. Thanks so much! Would definitely recommend.

These guys did a great job! They were timely and professional. They gave me a written list of what was in good shape on my chimney and my fireplace, and also what needed to be fixed. They also let me know whether it needed to be fixed immediately, or could wait until spring. I am recommending these guys to anyone with a chimney.

The concrete crown on top of our chimney needed to be replaced and Brian H and Brent did an amazing job! They are very hard working, friendly and did a great job of cleaning up afterwards. Highly recommend them!

We’ve used them a few times and every time they’ve been out very quickly, like within a few days of calling. The staff on the phone are professional and helpful. The staff that come out for the services are very friendly, respectful, on time, and communicate what is going on and suggest what should be looked at or addressed. Thank you very much and we will continue to be returning customers.

Collin and Jason did a great job! They were on-time, very professional, went the extra mile with some helpful observations and recommendations regarding both our fire place chimney and also another chimney that was used for venting some other appliances.

Very professional and friendly. Called to say they could come earlier than my appointment time. And we’re here exactly the time they said. Only took about 30 min for all cleaning and inspection. Even told me best way to start the fires and best way to make my stove run the best. I would highly recommend this company.

Kyle and Jason came out to do a water leak test and inspection on my chimney. They were able to easily identify the problem area. After inspecting the chimney they told me the areas that would eventually need work. I appreciate them not trying to oversell work that doesn’t need to be done right now. They were both friendly, knowledgeable, and professional. I would definitely recommend and use The Chimney Specialists again.

Felt more confident using our wood insert after having it inspected by these guys! Great general knowledge and good advice on what to do. Would definitely continue to use in the future. I like that they wear literal white gloves and put down rugs to prevent any dirt from the process.