Reviews of local pros in Walla Walla, Washington

They were friendly, considerate, and very well accomplished in their assessment of the problem and the solution. He took care of the issue in a timely efficient manner with great communication for when and how. I would highly recommend them.

Tompkins has earned my business for every appliance need I could ever have! Tompkins told me the part I needed for my really old cooktop and they told me where to find it, when everyone else in town said get a whole new cook top. I was able to fix it myself. Thank you a million times over Tompkins

I’m extremely disappointed with the level of professionalism from Tompkins Appliance. I had a scheduled appointment for appliance service, and less than 24 hours before it was supposed to happen, they cancelled via email—no phone call, and no attempt to reschedule.

This last-minute cancellation was not only inconvenient, but it also shows a complete lack of respect for my time. I had taken time off and rearranged my schedule around this appointment, only to be left hanging.

Communication is a basic part of customer service, and Tompkins Appliance failed miserably. If this is how they handle appointments, I can only imagine the quality of their actual service. The Walla Walla Valley is a small place with limited resources and I truly believe Tompkins Appliance is aware of this. I won’t be recommending Tompkins Appliance to anyone who values reliability and professionalism. Rather I will be recommending Dependable Appliance in Pasco. They are kind, respectful and repair all brands!

Laura in the office was super helpful and coordinated repairs swiftly. Her team was able to diagnose the issue on my new stove and did a warranty repair with the manufacture. Thanks!

They came the same day I called, ordered the part and fixed it the next day. Awesome service…Fast, polite, and reliable. Highly recommend them. Being without a refrigerator isn’t much fun.

I have used Tompkins for many repairs. Not only do they respond quickly, they get the work done in a timely manor. I wouldn’t consider any other service.

Daniel Pedroza is the best. He recently repaired my 35-year old washer that I thought was a goner. He was knowledgeable, efficient and prompt. He also gave me good suggestions on newer washers. You are in good hands with Daniel.

Greg was friendly, timely, efficient, and knowledgeable. He got my fridge back up in no time. Thank you for working so hard to get everything in ship shape!

Had the parts I needed the next day. Less expensive than online. I prefer buying local. Thank you for the quick service

Great service overall, totally recommend! Dwayne was super professional and effective with all our washer/drier/freezer needs and questions, really appreciated him and Tompkins!

Dwight installed a new dish washer for us today. He couldn't have been more efficient and excellent! A totally kind and nice person as well!

We couldn’t be happier with our experience with Tompkins Appliance! Duane Tompkins installed our new dishwasher and did an excellent job from start to finish. He was professional, efficient, and clearly takes pride in his work.

Tompkins Appliance is truly synonymous with quality hometown service. They are the kind of business you can always trust to treat you right. It’s rare these days to find a company that combines knowledge, reliability, and genuine care for its customers, but Tompkins Appliance delivers on all counts.

We’re grateful to have such a dependable, local business in our community and will absolutely be turning to them for any future appliance needs. Highly recommended!

Of course problems have to occur over a holiday!! And it did...Your business was recommended I got a quick return call which as a relief. "Michael" came out. Not only did he fix the problem he was very friendly, professional, obviously knew what he was doing, explained his suggestions clearly and over all was a pleasure to work with. Thank-you!!

Stopped by - Jim and team helped answer my questions, sold me a part for stove top repair and explained possible issue with a refrigerator.
I set up a service call for the fridge.

I have been very pleased with the service I have received from Tompkins over the last 8 years!

Danny was so friendly and the service was excellent! He had to come to the house twice because of a mixup with the oven that I purchased. In the end, it all got resolved. I appreciate Tompkins appliance for being so patient and for sending Danny back to finish the job. Thank you!!

Large selection

Great help, very knowledgeable people great help. Would defiantly recommend to my friends.

Great service and very helpful.

Riley and his assistant were great to work with. They were responsive, polite, did excellent electrical work and they cleaned up before they left. The quality of their work was outstanding! They were efficient with their time and their prices were very reasonable. We will certainly have them back in the Spring when we finish the rest of the lighting modifications in our home. Thank you Riley!

We are extremely happy with the service we received from switch electric. I called 3 electricians prior for quotes on the installation of a 40amp plug for my EV charger. all the other companies quoted me for a service I wasn't seeking and weren't actually giving me the time to explain I already had an EV cable and was only in need of the additional 40 amp plug. Everyone wanted me to buy a new cable from them AND install a 50 amp plug which would have fried my current charging cable. I'm So glad I kept looking around and now we have an electrician we can trust to do good work and not try and coerce us into unnecessary installations. We will be recommending switch electric to anyone looking for an electrician. Oh and most importantly - we saved $1300 going with switch vs competitors!!

Amazing job quickly installing a new electric car charger at my house and fixing a cracked conduit. They do great work, explain exactly what they're going to do, and pricing seemed very competitive. Thank you!