Window Installation reviews across the US

We had a wonderful experience today in choosing new shower components. Our home is historic and MJ was so helpful is helping us choose items with the perfect character that we desired. He was so knowledgeable and familiar with the products that we have every confidence that we have chosen the right company to make our bathroom safe and beautiful!

The estimate I received from Josh Thompson for a walk-in shower conversion was not the lowest I had seen, however Josh took the time to explain the quality of the products they used versus other installers, and it made more sense. I am still waiting until spring to have the work done, but I feel very comfortable using Southern industries to complete the work.

Customer support was a bit of hit and miss initially but improved dramatically when communication was achieved with the production manager. The product was as presented but detailed information should be requested at the time of contract signing. Sales time promises should be clearly documented as to timing and product specifics in order to avoid future issues.

Installation was non eventful and a special recognition to Brian for the wonderful work he did including suggestions, answering continuous questions, follow up, clean up, punctuality and all around friendliness. 5 star. *****

Great experience with this company. Very honest and trustworthy. Our sales person was Micheal-John Findlay. He was good at explaining all the products that was available to us and what was the best solution for us . We are very grateful to have come across such a helpful person.

Lee spent a great deal of time with us and explained everything he was going to do. He was extremely helpful and we are looking forward to seeing the end result!

I was really impressed with this service, was told 2days but he finished in 1day stayed over 2hrs and had finished and cleaned up. This installer was very good at this.

Jeremy was incredible. He helped us get what we wanted and what we needed. He is a true craftsman, and very nice to work with. I definitely and enthusiastically recommend him.

, your siding products do not come in my color choice, and were too expensive for my budget. But, MJ was terrific. He was very professional and represented Southern in its best. Very informative, he took his time explaining and giving me a realistic expectation of the scope of my project and the general work that would need to be done.

I am a repeat customer, This round was a shower install and I am very satisfied. These folks are easy to work with and very professional. I will use Southern Industries again!

James came and did our siding job and he was great. He was quick and professional.

We selected Southern Industries to install our new gutters and guards. The new gutters look great and I have high confidence that the gutter guard will prevent leaves and debris from clogging the new gutters. We selected Southern and the gutter guard product based on quality and price after reviewing several offers from competing companies. We thought gutter guard was the best product for our situation and the price was significantly lower than other brand name systems.

MJ was extremely knowledgeable and knew the material
very well. The presentation was quit lengthy, but talking to MJ was like talking to a family member. Southern Industries has a wide range of materials to choose from, but it's not cheap. I'm very excited to get started.
This post is purely based on my experience with MJ. I haven't seen the material or workmanship.

Ryan and Nick did a great job of helping me decide with windows and doors. They were kind and willing to work around my awkward work schedule to get everything done in a timely manner. The installers were also amazing and took great care for my house and you could tell that they were not kidding when they said they had many many years of experience. I plan to have them come back and do more work in the future and would 100% highly recommend them.

Ryan was pleasant, thorough in his inquiry to understand what we want to accomplish, and took his time going over options. He also had brought sample product to explain options.

Note: This review is not for installation of product but for our obtaining a quote from Southern Industries for possible window replacement. We have not decided on which solution we want to pursue, but definitely recommend Ryan as a competent, thorough and pleasant sales rep to represent this company options that may address our needs.

I was not able to be home when he arrived, but I left the front door open and had NO worries. He was extremely careful and precise in everything that he did. I would definitely want him to do the next job.

Like the windows very much. They showed up when they said and did a very good job. The windows look great and they wrapped my trim in metal. Cleaned up every evening. Job only took 2.5 days to do 12 windows.

Our sales representative, Ardy, was informative, friendly and didn't pressure us. We love the product and will be making a decision in less than a week.

Impressive attention to detail. Consistent teamwork from our first meeting at my home, through everyone at the office, to the professional craftsmen and installers, who perform their duties seamlessly. High level general contractor here! My dad always said never buy the most expensive nor the cheapest when comparing prices. Southern industries is priced in our sweet spot, very middle of the market. Believe me, we checked them all! Very safe bet! I recommend! Top notch!

MJ was phenomenal. He came and did our inspection on one of the coldest evenings of the year so far. He answered all of our questions all while not trying to over sell my wife and I unnecessary products. He was very instrumental in us making a purchase, and we look forward to the work that is to come when the products are delivered.

Southern Industries replaced our windows a few years ago, so when we decided to replace our old bathtub with a shower, we discussed with them what we wanted and they came through again a great deal. They sent Brian Rader to take out the old tub and replace it with a beautiful walk-in shower. Great job. Southern Industries!

12/7/25 This is added to my review above after waiting and several texts and calls to get a second grab bar, which was supposed to be put on my shower also, but they didn’t have at the install. I’m sure it doesn’t take 3 or 4 months to get the right grab bar to install! And after finally returning my texts/calls, and saying they were going to deliver soon, still haven’t showed up a month or so later! Guess I made a mistake giving them 5 stars!

Lee visited us several times to insure we were getting the color that we chose for our new door. He stopped by, with a gift of cleaning supplies, the day after installation of our new door to be sure we were pleased.Excellent customer service.