Window Installation reviews across the US

Right now all I can comment on is Dennis the sales person. Very professional, very nice, he spent 4 1/2 hours with me explaining and showing me things making suggestions. I have not had the work done yet and I will leave a good honest opinion about the job, which I have faith that is gonna be great!

This was my 3rd project with Southern Home Improvements and just like the last 2 they were great. From the very beginning when they came to show me my options, to letting me have a sample to match paint and finally the order came in earlier thank expected and they had the siding up in less than 4 hours. It looks wonderful and they left the entire area spotless. Thanks Mark Pope for another wonderful southern Home experience.

So helpful measuring my space and helping me with questions about my bathroom remodel. I was pleasantly surprised by all of the services they provide. I recommend you calling them and letting them help you!

I contracted with Southern Industries for a window installation for roughly 15 thousand dollars after the sales team confirmed the new windows would improve insulation and sealing of my home. Within months of the new window installation I began seeing visible mold growth from behind the window trim. Mold remediation companies confirmed this was due to improper sealing and showed me air gaps around the windows behind the trim. The trim was only caulked on the interior where the trim and window meet and nothing was done around where the window was seated in the frame. I am not looking at spending thousands more to remove and replace all trim, clean the surfaces, and appropriately seal around the windows.

I have contacted customer service several times and nothing has been done to resolve the issue or assist me in any way.

I would strongly recommend going a different direction if you are looking for window installation.

As an update clearly the business replied and is attempting to gaslight me by saying they have called me. I spoke with someone a few weeks ago when I reached out. They have left me voicemails before which I receive but I have not gotten a call from them in the last 3-4 weeks. This is obviously some AI response which is just insulting.

Just signed a contract with Dennis Hall, he was very knowledgeable, professional, went through everything about the company and its reputation . Install won’t be for 6 weeks, so I can’t comment on that portion yet.

Nik and Kayla were very efficient professional and thorough in helping me to pick the materials. And in working with me to get this possibility to become a reality.
Although im always afraid of delving into new financial endeavors, the safety aspect of this project was a very important part of the decision process.
They helped me weigh all the pros and cons of what needed to be done and all the intricate details of the project.

I had a walk-in tub removed and replaced with a beautiful walk-in shower. The sales presentation was very helpful and informative and all my questions (and more I hadn’t even thought to ask!) were answered. The removal of the existing tub was going to be more complicated and the installation crew thought it would take an extra day. They were so efficient and experienced, that they were able to complete the project in the hoped-for one day. Their cleanup left everything spotless and I couldn’t be more pleased! Thank you all!

Dennis was such a great help with getting my shower and windows installed. I highly recommend him to help you through your projects. I am very happy with my products. Help / installer are another thing. They don’t communicate well and sometimes not on the ball. However the company bent over backwards to get me the quality products and end results I deserved.

The process was good. I would recommend them! They handle things I feel as a company should.

We signed a contract to have 16 windows replaced today and we are beyond excited! Our sales rep Mr Dennis was very informative and super nice! We love that he brought a sample window to show us exactly what we would be getting. He was able to answer all our questions without hesitation. Super excited for the weeks to come on installation.

Denis was very kind and knowledgeable about his product. The price was fair. The meeting went well. We have a few more estimates to collect. This was our first estimate for our bathroom remodel.

Honestly quite impressed! I've had awful experiences with home improvement contractors before. Their sales visit is pretty long (1.5 hrs) but they do a great job helping you feel confident in their product. We don't need them right now but I will definitely be using them in the future.

It was such a pleasure talking with Evan and having him explain all our options. He was very professional and friendly. We are so excited to see our new walk in shower. Great company to work with and they will meet all your needs.

MJ was very helpful in evaluating a tub to shower conversion at my home. He took detailed measurements, asked lots of questions, and provided many samples for selecting finishes.

Southern Industries Home Improvements is an excellent company. We are so pleased with our decision to purchase our new shower from them it was a stress-free experience from beginning to end. Nice showed us a video and gave us great choices of colors and features and made it easy with no pressure to pick out the shower we wanted. He gave us options of financing to make it easy to pay if we chose not to pay in full. The whole process was just so simple and easy. We were blown away with the installation too. Jeremy was so nice, careful of our home - he put down tarps so he didn't make any mess! He is a master craftsman and our new shower is just beautiful. We love it so much when we get in to take a shower we don't want to get out! Southern Industries Home Improvements is definitely a company that keeps its word and meets expectations and more.

This company is the best you can get! Their pricing and work is above and beyond excellent. Very professional and go into great detail about any problem found as well as show customer what they are talking about. They leave your residence neat as a pin.My advice.. don’t use anyone else for doors windows guttering siding or bathroom remodels. I am waiting for kitchen remodels to be done by them as well. I will be first on the list. I can not give enough praise to this company. Honest and transparent. Who could ask for anything more?

We had a large home improvement project that we wanted to get done. We contacted Southern Industries in Knoxville. MJ came out to the house and discussed all of our requested projects; provided an excellent presentation on the types and quality of products they offered. Since we were looking at getting a new roof, windows, siding and gutters, we decided Southern Industries was the right contractor for us. They coordinated with all of the crews that were doing each part of the project; as one phase of the project was completing the next phase was being scheduled. We had initially been told it could be a 4-5 month wait because of materials and scheduling. However, all of our projects were completed in 3 months from the date of our first meeting with MJ. All of the crews were respectful of our property and cleaned up after their job was completed. Danny did a great job of getting materials ordered and the jobs scheduled so that everything ran smoothly. Christina stayed in touch on a regular basis so that we knew what the status was on a scheduling and material orders. The price may have been a little higher than what we could have spent had we went through multiple smaller companies for each project; but the convenience of having someone else coordinate the different crews and the quality of the materials was well worth it.

I have no idea as to their ability to do their job. What I do know is that if you make the mistake of clicking on any of their ads, they do not leave you alone. I get at least two emails a day and more than six phone calls a day. it will not stop. I would not do business with them if they offered to do the work for free at this point.

MJ was very knowledgeable about roofing and materials ,no high pressure sales tactics.

We have had 2 amazing experiences with Southern Industries. We have an older home and the first shower was installed in less than 2 days. They were upfront about the time frame and the product. There was a slight unexpected delay in receiving products before the install, but their office communicated effectively throughout and installed as soon as the product became available.

We enjoyed the first experience so much that we called them a second time to evaluate a shower repair in a different bathroom. Both Nick Hatfield and Evan Moody were EXTREMELY knowledgeable and transparent about the issues. They were able to use an endoscope so that we could see the problems and they’ve offered every option possible in order for us to replace the damaged shower. They took their time, listened to our needs, and were very kind and understanding at the same time. We appreciate Southern Industries’ quality and service and definitely recommend them to other home owners.

Josh and Nick repersents the home shower with professional tact. Answered all questions. No pressure salesmenship. Number one thing that stood out Nick was willing to accept the answer NO graciously should I had decided not to buy. Very satisfied in my decission to purchase shower.