Window Installation reviews across the US
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I have no idea as to their ability to do their job. What I do know is that if you make the mistake of clicking on any of their ads, they do not leave you alone. I get at least two emails a day and more than six phone calls a day. it will not stop. I would not do business with them if they offered to do the work for free at this point.
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MJ was very knowledgeable about roofing and materials ,no high pressure sales tactics.
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We have had 2 amazing experiences with Southern Industries. We have an older home and the first shower was installed in less than 2 days. They were upfront about the time frame and the product. There was a slight unexpected delay in receiving products before the install, but their office communicated effectively throughout and installed as soon as the product became available.
We enjoyed the first experience so much that we called them a second time to evaluate a shower repair in a different bathroom. Both Nick Hatfield and Evan Moody were EXTREMELY knowledgeable and transparent about the issues. They were able to use an endoscope so that we could see the problems and they’ve offered every option possible in order for us to replace the damaged shower. They took their time, listened to our needs, and were very kind and understanding at the same time. We appreciate Southern Industries’ quality and service and definitely recommend them to other home owners. -
Josh and Nick repersents the home shower with professional tact. Answered all questions. No pressure salesmenship. Number one thing that stood out Nick was willing to accept the answer NO graciously should I had decided not to buy. Very satisfied in my decission to purchase shower.
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He was very friendly and knowledgeable about the job and answered any questions that I had
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MJ was an excellent, informed and very professional consultant. He truly spent time explaining everything to me, showing me how it would benefit my home and making sure I understood the process. He showed me pictures of what my home would look like when finished and i loved it! He was seriously the most personable individual and made me feel like we had known each other for a long time. MJ is absolutely an amazing individual! I will post a picture after the new gutters are installed.
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MJ Findlay was a professional! He was informative in everything I needed to know. He was euthymic, warm, and very polite. He had a sense of humor that just brought the mood down to where it was best at. He was not pushy and very considerate. I felt like I mattered and I could tell he cared. Thank you sir!
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Beyond pleased with our Walk In shower install by Southern! It is friggin beautiful! Our salesman, Evan, gave an informed, relaxed estimate and let us know exactly what to expect as the process moved forward. Our Tech, Jeremy, held to the company promise- neat, professional, completed to spec by dinner! This guy was so pleasant. Having been a contractor, I appreciated how he covered his path to the project, wiped things down when done, he even came out to measure high high I lift my leg to shave before installing the shaving bar! He left us a piece to match paint and flooring to! a great experience. We look forward to our next project with Southern Industries in the Spring!
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Mj was my salesman and did a great job explaining everything that went into conversion. Showed us samples explained differences and was all around great. Was very happy with the total experience.
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Lee was very knowledgeable and a excellent salesperson. He knew his windows and door. Windows and door not in yet but looking forward to having it completed.
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Wow MJ was amazing. Took his time, very personable. He was knowledgeable and honest and let me know my roof was ok. Did not try to sell me what I did not need. I showed him some windows that need replacing and he worked up the quote but was not at all pushy and I could tell he cared and loved his job and his clients. My dog was sick all day and he really liked MJ too. Great first impression for this company!
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UPDATE...11-28-2025 ... adding a roof to our home now. we had a wonderful experience with Nick, Mike and im sorry, the other guys name.they were absolutely fantastic. We spent several hours together working on the project and now waiting to start. Im super excited about this completion to the outside of or home. ....Absolutely wonderful people to work with. They spend the time to get to know you and personalize your experience, they offer the best quality products on the market. I had a slider door put in last year and it's amazing. Now we are going to have all the windows and shutters done and the price I was given just blew me out of the water. Amazing products, amazing people and the most amazing company guaranteed......Thank you to the entire family and members.
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Nick was thorough and professional in his presentation and assistance in helping us to choose a replacement shower. I certainly recommend him as a great person to work with.
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We felt that Andrew did a great job with presenting the information and options we had. He did the company a great service. The one thing I would say is that when giving the client information on the initial phone call when setting up the appointment, I would not tell the client it will be an hour when it took way longer than that and we had scheduled things around that.
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Very pleased! The workers who came out were awesome, very kind, and worked non stop to get the work done. Everyone I talked to at Wilkersons was kind and very professional...I would use them again. Thank you all! We love our new shower!!
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Nick came our home and we visited for a few minutes before he got to work. We showed him the bathroom where we wanted the work to be done. We went over our options, time frames, a facts and figures. We worked together and were able to come to an agreement. Very nice and professional.
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Ryan was a pleasure to meet with this evening. Ultimately I just do not have the budget or means to have him do my job. I'm getting back on my feet after divorce and had a shower leak requiring a shower tear out and replace. Ryan gave me several options, shot me straight and had a deal I really wanted to buy but I just can't put myself under further debt. I hope things change for me in the future because I know exactly who to call
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For shower replace - one name - Jeremy ( installer ) - ask for him !
perfection with an eye for detail - JEREMY.
We cannot emphasize this enough, ask for JEREMY when you decide to have shower installed.
Happy with results customer. -
The installation was the only good part about our experience. Brian did a great job once we told him what we were promised
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We have been trying to have a leaky gutter repaired since early 2024. They say it’s fixed yet it leaks when it rains. I called in April/May to have it repaired. I got a text and a phone call saying they were thinking about me and would come out in a couple days..that was 6 weeks ago.
Nobody to talk to, no managers present I could talk with about the issue.
The customer service and the service itself is 1 star at best. -
We had the consultation, we did check with 2 other companies , we went with Wilkerson and went with the high end replacement windows & placed the order. Our windows came in and wow! We are thrilled, our installation was perfection. Clean, our home was treated with respect and left immaculately clean. I would recommend Wilkerson to everyone. I wish I could give more stars.
What a beautiful job.