Electrical reviews in Madison, Wisconsin

Can’t get through to these people. They must not need business. Call someone else!

Lights were done perfectly; Very fast and friendly service. Matt did a wonderful job!

They left one of my breakers double tapped rather than installing a new breaker when installing wiring. I had to call in another electrician to fix. Would not trust them to return.

The charge is too high, very easy work (just change switch) but charged high price(~$200). The technician changed parts without discussing with me about the price, and he changed a part which was still working. The parts were included in the final cost.

Very responsive company. They were very friendly on the phone and in person. They quickly got us on their schedule and did all they could to make sure we were happy and that the work was done well. I will use this company again for any electrical needs.

Matt and Mike installed wafer lights in our kitchen (replacing an old cloud light); a new lighted ceiling fan in our dinette; and replaced our bathroom fan. They were efficient, cleaned up afterward and did a great job. We are very happy with the lighting, the dimmer controls and the new efficiency we've gained from the LED lights.

Left us a message on our answering machine every day we didn't pay the invoice, starting the day after they installed it. They did a lack luster job in the first place, it's only been a day, don't spam us. I hope they enjoyed all the calls they made to us because we certainly won't be making any to them anymore.

I sure didn't want to climb though the attic on this project, but N&N was great. They re-routed our bathroom vent correctly through our roof and not through our sofit, fixing the condensation problem we were having in the adjacent bedroom. Service was quick, convenient, and the repair men were very responsible, closing the gate behind our dog, and cleaning up when they were done. Highly recommend. Will use again.

Very disappointed with this company. I contacted them for several ceiling fan installations, I was given a time at first of a 7:30 -8-30 technician arrival time. I then received a text message and an email at 3:40 AM on the day they were to start work that the technician would arrive between 8:30 -10:30, waited until 11:15 to call and text their office. First reply from them was, he should be there, I will check and get back to you. Waited another hour no reply. I text and attempted to call again with no response or reply, finally at 2:40 that afternoon received a text that they would have to reschedule for the following week. Zero explanation as to why as well as no consideration of my time.

Scheduled job online, talked to Nate, and received a confirmation email with an arrival time. N&N No showed on the job. I understand jobs stack up and go long, but after 2 hours I reached out to ask for an ETA. No clue so they were going to look into where their tech was. Waited another 30 minutes, and I never heard back from Nate. Abysmal service and shows a lack of respect for the customer's time. I should invoice N&N for my time.

After reading the reviews, I felt really confident in booking with N&N. They cancelled and rescheduled my appointment twice (both by text), the second time just shortly before they were due to arrive. I'd taken time off work to get this done, so I called to talk to them...and called and called and called. Just got put on hold repeatedly. Awful customer service! The absolute least they could do is call to speak with a customer when they're cancelling an appointment, especially when it's just an hour before they are to arrive. VERY unprofessional - I'm going elsewhere.

I will never use this business again for electrical work in my home. To summarize my overall impressions from working with this business:
1) They blatantly disregard customer satisfaction and do not value customer time
2) They have demonstrated absolutely abysmal communication skills over multiple contacts over several weeks
3) They should not be considered even remotely reliable to complete any job in a timely fashion
For some more detail on my experience: I scheduled an appointment, made accommodations to take the day afternoon off from work to be at my home, and then no technician ever arrived at my home. I called asking for an update, acknowledging that sometimes people are running late from a job earlier in the day, and was told by the office staff that I would be called back with an update. No phone call was ever received despite multiple calls or messages.
Eventually (at 8PM) an office staff person called me back, was apologetic, and we rescheduled the appointment for another morning a week later (less likely to be running late for a morning appointment time) and I again had to rearrange my work calendar. It is now 30 minutes past my scheduled appointment time, and no electrician has arrived at my home. When calling asking for an update, I was told to wait and that they were on their way (that was 20 minutes ago).
What an absolute joke of a business - I would never recommend using this company to anyone.

This electrician lost a great customer. I had used them twice before, and was impressed with their prompt service and quality work. I always paid the invoice within a day of receiving. I booked another appointment with them to complete another project. The time range they were to arrive in came and gone. I needed to be to another appointment so both called and texted them, to see if they were on their way. No response to my voicemail or text. That was several weeks ago, and I have yet to hear from them. What a terrible way to treat any customer, especially a repeat customer. I would have given them the benefit of the doubt if they got back to me and provided a reason and apology. To totally not respond back at all is a terrible way to run a business.

Drews Solar was great to work with! Very responsive customer service, professional, and did great work. Would highly recommend for anyone interested in solar to at least get an estimate to get the conversation started. They are honest about whether it'd be worth it for your situation.

We had a fantastic experience with Drews Solar. They excelled during all stages of the project and the customer service was flawless. Even in the final stages of system interconnection Drews Solar was actively engaging and working with our utility to get the project across the finish line.

Working with Drews Solar was a great experience. All of the people we worked with were professional, courteous and responsive. The entire process from the initial bid to turning the system on was positive. We were kept informed throughout and all of our questions were answered in a timely and complete way. We highly recommend Drews Solar - thanks to all of the crew!

Lois and I just went solar with 32 panels on our second story roof! Just a minute ago when the sun was fully out we were generating over 8500 W. Michael Drews of Drews Solar was wonderful to work with. Smart, informative, conscientious, on-time and overall expert in his work. Go solar with us and consider strongly contracting with Michael.
Gary and Lois Sater

I highly recommend Drews Solar.
I received 4 estimates and decided to go with Drews. They made the process of getting the original estimate, adjusting the site plan, communicating installation date, and the actual installation very easy.
The install team included Michael and 3 others. They were all great and answered any and all questions I had during the install process. Maria was great too, she answered all of my questions leading up to the install and follow up after installation.
Because of the well organized installation and inspection, my system was able to be turned on within 48 hours of installation.
I could not be happier with Drews.

Extremely helpful and knowledgeable. Walked us through all of the pros and cons of each option as well as getting solar in general. Very responsive and easy to interact with when problems arose. Extremely helpful and knowledgeable. Walked us through all of the pros and cons of each option as well as getting solar in general. Very responsive and easy to interact with when problems arose. Extremely helpful and knowledgeable. Walked us through all of the pros and cons of each option as well as getting solar in general. Very responsive and easy to interact with when problems arose.

I was very pleased with the whole purchasing and installation process. Michael and Maria were very prompt with answering any questions I had and getting all of the permits and rebate applications available applied for. On the scheduled installation day the crew worked quickly and efficiently and did an excellent, impressive job of cleaning up. The system was up and running two hours after they finished installing it. ( Both the building inspector and the utility company were very quick in getting it approved.)
Thank you Drew's Solar! I'm thoroughly enjoying my new solar system!

Drews Solar initially quoted our residential solar project in the fall of 2022. They scheduled the installation for April 2023. By far, they were the best company to deal with when it came to quoting and communication. Their website and blog posts were extremely informative, and when they were onsite to bid the project, they answered all the questions we had. Other companies that came out to bid on our project were super sleazy and overly salesy. Michael was honest and straightforward with his approach. He answered all my questions and really helped educate me on why their approach (SolarEdge inverters in the basement vs. microinverters at the panels) was a far superior choice for us. It certainly helped that they had very competitive pricing, which made it much easier to select them for our project.

The installation took place in April 2023. Leading up to the install, Maria was great at sending over all the detailed information and keeping us informed of the upcoming schedule and dates. They were onsite for about two days, and their crew was extremely professional and polite. I can't emphasize enough how nice and respectful their crew was.

The install went great. They handled all the permitting and worked with MG&E on the planning and activation of the system. The system has been exceeding the production estimates they provided. Almost two years out from the installation and we are extremely happy that we chose Drews Solar. We would definitely recommend them for any solar project you have!