Home Services reviews in Madison, Wisconsin

Once again, buried my car even though their contract with the management company clearly states they're supposed to clear driveways. Claimed they didn't have the equipment, but had 3 snowblowers and multiple shovels on their trailer. And yes, I have pictures. Same company that destroyed my solar lights, even though they were off the landscape area. One guy doing the work while the other two stood and watched. Pathetic.

We had them for 2-3 years for weekly mowing. They generally arrived when they said they would and they generally got the job done. However, they would run into things, and broke several of our fence posts and a window which they said they would get fixed and never did. They also mowed over decorative grasses and young raspberry bushes which were in the lawn, but surrounded with tubing and wood chips so obviously shouldn't have been mowed. Also, if the grass was particularly long, they would leave big clumps of cuttings laying around.

We were excited to work with SSL. They bid out several projects and we started with the three we could afford, planning to ask them back out to complete the other two projects and ongoing maintenance this spring. The work was completed right before we left town; before we could even inspect the work to ensure we were satisfied, we were receiving threatening messages about the remaining half of the balance being overdue. We paid immediately, and then mentioned that some of the weed removal was done poorly/not at all. After following up, we were told that someone would come out and take a look; no one ever came by, provided any feedback or response. We reached out again this spring to see if they would do anything to stand behind their work, and again received no response. We were disappointed with the work completed last fall, but were still considering having them come do another $10K worth of work. After blowing us off twice, we are moving on to work with another more reputable company. SSL proved to be good with ideas, poor with execution, and really terrible with communication; look elsewhere for landscaping, lawn, and native plant needs.

SSL was the landscaping subcontractor on a new build we just completed with Premier Builders. Alex and his crew were excellent. Good communication, flexible and very price competitive. Access to a full array of plants and trees. Most importantly, they were meticulous about the work they did. Would definitely recommend.

Honest

Great honest folks!

Great customer service at reasonable prices!

Fast, reliable, very friendly and proffessional.

Terrible quality and very unprofessional. Don’t waste your money or time with this business.

Work turned out well and was completed in a timely manner

He was very unprofessional and I found him quiet aggressive in nature

Alex arrived early and went above and beyond to provide extraordinary service!

Great experience the past several years. Always responsive when there is questions.

Fantastic customer service and pricing. Happy to have them be my new goto lawn care guys.

Owner is a great guy and they do A+ quality work I’ll recommend these guys to anyone!

Great company! Alex went above and beyond to make sure the job is satisfactory.

Great, honest and hardworking family business! I would recommend these guys to anyone

Wonderful people to work with and did a spectacular job. Would definitely recommend!

Anthony, Kris and Noah did a excellent job with my annual yard cleanup. They did a through and professional job.

I appreciate their service and that if I have a concern I can talk to an actual person and they ALWAYS get back to me if I leave a message.

Stand up guys! Alex and his team perform quality work with amazing punctuality. Highly recommend this motivated company!