Home Services reviews in Madison, Wisconsin

TL:DR -> Property damage, terrible communication and lost my dog twice.
I'm legitimately surprised that this place is still in business. I've been a customer for over six years now and every time I interact with the office its like the first time they've communicated with me. Over the past two years they've done over a thousand dollars in damage to my septic field and holiday/landscape lights due to recklessness. I have FOUR signs on my gate to keep the doors closed and latched because I let my dog out in the yard, and twice this last year I had to spend an hour searching for him after he escaped a wide open gate. So, if you're up for holding the hands of both the owners and the crews that work on your property, give them a call. Apparently they've yet to discover the written word because no one remembers specific things about my property. The two stars are for the only bright point of the whole outfit: the guy who does the fertilizing. He's exceptionally considerate and communicates well.

My wife and I just recently built a new house and I contacted SS&L a couple of months before it was finished to get an idea of pricing for all the work that needed to be done with the yard. Alex got back to me right away to setup a meeting at the house to discuss everything I needed. I had contacted another company for a quote as well and all they did was send me a price based on the plot map. Alex and his crew were amazing to work with and accommodating to the things we wanted and the changes we would make mid work. We are super happy with work they did and can't wait to fully enjoy our yard next year! It was great to work with a company as nice and professional as SS&L. I would recommend them to anyone needing work done for their yard and will continue to use them for future projects!

Driver cussed me out several times on the road and attempted to swerve me out of my lane into the grass.

1/10/2025. Driver in company-issued white salt truck tailgated me. I was going 30 in a 25. I slowed down to 25 and the driver pulled up next to me when the single lane turned to a double lane.

The employee is a liability on the road. He can’t keep his composure while operating a vehicle so I wouldn’t trust them with my property.

We had a bunch of native plants and weeds that just got out of control and was not helping curb appeal at all. We had tried to remove them ourselves for about three years but were not successful. Alex and his team came in and in one day removed everything, leveled it, laid grass seed, and created a nice area of plants against the house that are much more maintainable and pleasant to look at.

Austin & Antwon replaced an old railroad tie retaining wall with a beautiful brick wall. They did a great job, were easy to work with and I would recommend them.

I haven't met the young men who cut our grass, but they did an outstanding job. The grass was VERY long and they kept working on it until the large clumps were hardly visible. They also did a great job edging. Thank you Western Landscape!!

We are very happy with our fertilizer treatment from Western (through Proscapes). Keep up the good work!

We used Proscapes (Western) again for more landscaping projects. They expanded a boulder wall on the other side of the yard, installed a crushed granite walkway that wraps around the front and side of the house, and set up more perennial garden beds. Ps they warranty all plants for a year so we have that piece of mind. Plus they accommodated existing plants we wanted to keep. Finally we had planned to put in a second flagstone walkway, but mid project we pivoted and they instead created a full flagstone patio. It looks so amazing next to our deck! The onsite team was fabulous. The guys showed up when expected and stayed long days to get the job done. They really helped us design and produce a yard we completely love. We know we'll use them again.

New customer- Our lawn looks great! Ethan is professional, cares and provides high quality results. Edging included in mowing service!

On time, on budget, great communication. Quality job and they cleaned up everything before they left. A Plus ➕️

Darien and his team were amazing to watch transform our yard full of roots and ruts into a smooth gentle slope. Water drainage was critical and they made sure the integrity of it stayed intact. Great people to work with.

We couldn't be happier with Western Landscape's work on our backyard! From the first consultation, Darien and his team understood our vision to create a functional outdoor space while preserving our property's natural, woodsy character. The retaining wall and patio they built are absolutely stunning. The colored stone harmonizes beautifully with our existing features, and the craftsmanship is impeccable. Every detail, from stone placement to drainage, received meticulous attention. What truly sets them apart is their exceptional communication and customer service. Darien was always available to answer questions and kept us informed throughout the project. When unexpected challenges arose, he prioritized quality over speed, ensuring every detail was perfect - a rare commitment in today's construction industry. The final result exceeds our expectations! Our backyard is now a beautiful outdoor living space that maintains its natural charm while incorporating modern, functional elements. Darien approached our project with the same high standards he'd apply to his own home. If you're considering a landscaping project, we wholeheartedly recommend Western Landscape. Their creative vision, professional expertise, and unwavering commitment to customer satisfaction truly set the standard for excellence. Five stars all the way!

great service

Is great customer service

Great place to get rock and sand! Delivered it in two days!

Thanks for a nice cut, Zion.

Excellent workmanship. Beautiful results. Did what they said they would do when they said they would do it. Quick response to questions. Rare in today’s service’s world.

Excellent design and installation and maintenance of work over many years.

Easy to work with. They do great quality work and they were very respectful of our property.

I was very impressed with the plan to implementation. Proscapes was easy to work with and their work looks amazing! I would recommend them again.

We had a great experience with Proscapes! Responses were timely, timelines met, and the work looks beautiful. Would definitely recommend.