Home Services reviews in Milwaukee, Wisconsin

Rod was professional and did an amazing job. The entry smells awesome, and the stairs are clean as ever...

The company is easy to schedule up front with fair pricing, on time & friendly knowledgeable technician. I have older carpet & it looks great! I am a repeat customer& highly recommend them.

These guys were amazing. Friendly, fast and professional. My rug and sofa honestly look brand new.

The gentleman that cleaned my home did a great job. I would recommend him to everyone I know.

I really wanted to have a good experience with this company but unfortunately it fell short. I scheduled the earliest possible appointment (9 to 11 am) so the carpets would have time to dry before my kids got home from school. I rearranged my schedule to be there, but the technician didn’t arrive until 2:00 pm without any real communication or explanation.

Someone called at 9:55 saying he’d be there in 30 minutes, but when he didn’t show, I had to call multiple times to find out what was happening. I was told each time that someone would check and get back to me, but no one ever did. When the technician finally arrived, he explained that someone had quit that day, which I completely understand, but I wish that had been communicated earlier.

He also tried to upsell me on a service that would have doubled the price, which wasn’t feasible for us. I stuck with the basic cleaning, but unfortunately, none of the spots I had hoped to remove came out, and the carpet was still soaking wet by the time he left just as my kids were getting home.

This was a big expense for our family, and I honestly didn’t see results that were any better than what I could have done myself with my own carpet cleaner. I also tried multiple times and ways to reach out to the company to talk through this and hopefully find a resolution, but I never heard back. Disappointed overall.

Great service. Effective carpet cleaning. They have Saturday appointments and friendly, timely staff. Highly recommended.

Yes I had my carpets cleaned this morning by we clean carpet and the young man named Sam did an excellent job you should hire more like him

Rod did an excellent job cleaning our oriental rug and couch. He was efficient and quick. Great communication and I appreciated that arrived ahead of schedule. Would definitely recommend.

Rod was awesome! He knew what he was doing and worked hard and efficiently! My carpet looks great again!

Amazing work. It's like the carpet has a whole new life. Exceptional job. Im very thankful.

Excellent service, thank you so much ☺️ they were super fast , efficient and the carpet looks brand new , smells great and not super wet like Stanley steemer. Recommend to everyone. 💯

EDIT UPDATE 2:
Was offered a redo (after inspection although photos sent) but I declined, due to personal reasons, and bother. Felt pressured that I was uncooperative, and was told to understand better how this business works. Asked for a refund again, but denied. Customer punishment, imho.
EDIT UPDATE: I'M NO LONGER HAPPY WITH WE CLEAN CARPET. Very dissatisfied. Would not recommend.

AFTER MY CARPET COMPLETLY DRIED FROM A FRIDAY TO MONDAY, I WAS DISAPPOINTED TO SEE A FEW DISCOLORED SPOTS IN MY LIVING ROOM CARPET, AND STRIPES OF THE ADDED STAIN GUARD APPLICATIONS THERE AND ON OTHER AREAS CLEANED. THE STRIPES ARE STIFF AND SOMEWHAT CRUSTY TO THE TOUCH. I AM DISAPPOINTED SINCE I PAID OVER $400 AND EXPECTED MY CARPET TO BE CLEANED VERY, VERY, VERY WELL. I DID SEND A COMMENT TO WCC. (Was offered a redo, but declined. Would have preferred a refund outright. Put a negative comment on FB twice. They removed it from view. I feel scammed.)

BELOW ARE MY FIRST THOUGHTS WITHIN DAY 1:

(I would say I'm somewhat happy with the results of my carpet cleaning day 1 after he finished. The technician did a good job (I thought). Clean smells only, a plus. But VERY wet after.
I ended up paying a lot more for the extra sprayings such as allergy and scotch guard than I really wasn't prepared for or budgeted, but I'm hoping it will pay off in benefits down the road. However, please be warned that they charge much more than their site calulates. Also, for some technical issues I never received an email confirmation of my appointment or any texts beforehand. The technician called before he arrived that day. One real negative: a couple of small areas of my carpet were stained after drying the next day. Plenty of streaks too. I was advised by the technician to use a vinegar wash on it. He said sometimes the stain pulls up after treatment. Never experienced that before. Stain still there after a few scrubs, and was not there before the actual cleaning by WCC.) Kitchen sink, his water supply, was left dirty and kitchen floor wet drippings.

Excellent job done! Very professional and really friendly. Price was very reasonable and I would recommend.

Amazing experience! The company came out only a couple hours after I requested service online. Rod introduced himself, explained what he was going to do, and was diligent in his work. I give the company and Rod 5 stars, the carpets smell great, and I enjoyed talking with him, too!

Had an appointment for 3-5pm, they called at 3pm saying they were running behind schedule and they would be here closer to 5. That's the last I heard of them, no call to reschedule or anything. I moved all the furniture out of the living room and after waiting around for several hours, I had to move it all back and look for another company.

Rod did an awesome job! He was great to talk too very knowledgeable. I would definitely use you guys again!

The man that cleaned my carpets was very polite and professional…. He did a GREAT job. I have used many other companies in the past and this company is definitely worth checking out !

Friendly service. I was quoted less and payed way more. Not happy about that but they were upfront about other costs to protect my furniture and I have a pet so a good cleaning was needed! The gentleman worked hard and really cleaned my furniture well so I am pleased with this part of the service. The gentleman was very kind and treated my home with much respect and care. They were quick to respond to setting up service and they did call before coming and emailed me information.

I was pleased with We Clean Carpets. I scheduled my appointment on line. Filled out a from and listed the areas I wanted cleaned. They texted me a reminder 3 days before the appt. And then again the day before. On the day of the appt. The appt is within. 2 hr. Window. On the day of my appt. My tech called me
And said he would be late and if I was ok with that or if I needed to reschedule. I kept the appt. And was glad he was professional enough to call. Once here the tech went through the rooms I wanted done. He then gave me the quote. The quote was like $100 dollars more than what i given on line. He told me that since my carpets haven’t been cleaned in a few years he was quoting me the “deep clean” price. I said no and then we agreed deep clean for the stairs and hallway (heavy traffic areas) and basic for guest bedrooms. Then the price was more in line ( I don’t like teaser prices hence the reason for 4 stars not 5)
.once done he said he’d do my area rig in the kitchen for free. I was surprised but thanked him and let him do it. It’s been 2 days only and my carpets and area rug all
Look great. I had a couple spots on my stairs so we will See if .those come back or not. However overall I am pleased and I would use them
Again.

Sam is the best. He explained what I needed his much it was and did a very nice job. Very professional and courteous. I will be calling and asking for him.

I've been using We Clean Carpets for years. I have two dogs so the carpets need extra attention. They are always professional, friendly, timely and thorough! Rod did an exceptional job today again. I wouldn't use anyone else.