Constraction reviews in New Berlin, Wisconsin

I could not say enough positive comments about Greg Mahloch and his wonderful team. Due to a construction mishap, my basement flooded for the first time in 95 years. Since it never had flooded I had a lot of things on the floor, and had a part of my library in bookcases there as well. I also house my extremely large antique and vintage Christmas decorations there in several rooms.
Greg and his people realized how important these items were to me and took exceptional care when moving all of the shelving they were on and ensured that nothing was broken or damaged. They worked very diligently and went thoroughly through each room and cleaned and sanitized everything. Greg communicated extremely well and kept me informed on everything they were doing along the way and consulted and counseled me on items that were going to have to be thrown out. They removed everything that might have been contaminated and that was water damaged. It was a huge job and they did it so quickly and completely.
I was so extremely pleased with them and could only offer my most profound recommendation should you ever need their services.

Constant delays. Blaming others for the problems. Work still not completed after four months. Sloppy work - cement splattered om cedar siding, window frames, brick patio, and front porch. Pulled out electric outlet from house and left it hanging. Have been without exterior lighting for four months. Cannot use front entrance to house due to the freezing ice at night or pouring rain in the day. I feel there is a lot of discrimination going on here because I am a female. Workers show up only two or three days a week. Often they arrive late, leave early, and take very long lunch breaks. Giving one star is being very generous.

Nate Osheim arrived promptly, explained the carpet cleaning procedures and completed the job in a timely manner. He helped us by moving a heavy table so that the kitchen was clear of furniture. When finished, he helped my husband move item back into place with little blocks underneath the legs to prevent varnish transfer or rust spots. He was very experienced, knowledgeable and courteous. We will have our carpets steam cleaned again by ServiceMaster because Nate did such a great, thorough job! Thank you so much!

Angel and his crew were wonderful. Water damage repair was done in a professional and caring manner. Sergio the project leader was extremely responsive too!

I am very happy to share my experience with ServiceMaster Recovery Services of New Berlin, owned by Mark Cyganiak. This company was recommended to me by a relative who had a positive experience in the past.

My sump pump went out and caused some water damage in the lower level of my home. Chris Kellet, Crew Chief, and his assistants came after my phone call to assess damages and begin clean-up. Chris also talked with me in detail explaining the damages and options for and cost of treatment. He and his crew were very knowledgeable of the business and professional throughout the process. I also appreciated that they showed they really cared about my situation.

I felt 100% confident this company would serve me well and solve my problem promptly and efficiently, and that is exactly what happened. I would highly recommend them to any home owner or business needing the help ServiceMaster Recovery Services provides.

Our church has used numerous vendors to help maintain our facilities (church and two parsonage houses) but there is non better than ServiceMaster. Just had Ron Shattuck come clean the carpets at both of our parsonages. He was on time, got the work done in less than 2 hours and the carpets are amazingly clean! I am so pleased that we will continue to use ServiceMaster for all of our major cleaning projects.

Our water heater broke open pouring gallons and gallons of water into our finished basement. The wood laminate flooring was delaminating by the minute. ServiceMaster came in on a Saturday morning to help us start to get back to a dry basement. Ron and his crew took all of our worries to heart and made certain they did their job but still treated our belongings with respect. Thank you so much.

Hands down the Best around. Great work, fast acting, Great communication. These are Professionals and got it done right and timely. From start to finish it was an absolute pleasure considering the damage in my home.

Ron and his team were professional and took the time to explain the process. Their cleanup was excellent and the results for spot on. Ron's follow up added to the overall experience. Would recommend to friends.

My insurance company hired them to come and fix water damage in the home. They came in and showed me the damages that need to be repaired and said that they were able to fix them. We did notify them that we are building and addition and some of the repairs may be difficult. Which they clearly seen when they came to see my home. Understanding and ready to take on the job. They came in ripped out some of the wall and flooring. There was extensive amounts of mold. I called them to notify them that they left large amounts of mold in the house. They came in ripped out the rest of the drywall. After they decided to rip my house apart they decided the job wasn't "big enough" for them to complete. They literally left my home tore apart. They sent me an email on top of that to notify me. No phone call. A email. Very unprofessional!

Our experience with Servicemaster was wonderful. Roy was a great person to start the ball rolling on our huge disaster. Every person on the job was caring,professional and wonderful to work with. Team leader, Chris was excellent. When he was pulled to head another job “ G” took over as leader and he was as great as Chris. The quality of people that are hired by this company are outstanding. I would recommend this company to anyone.

Highly recommend!

Amidst personal tragedy, I was nothing less than impressed and comforted with the speed and expertise the ServiceMaster representatives kept into action.

Everyone was professional, personable, well equipped and accurate…

They treated my home, time, and circumstances with respect and consideration.

There were many involved, but special thanks to Tyrone and Joel!

You hope you never need their service, but if you do, I strongly recommend ServiceMaster!

Our sincerest thanks and gratitude for the excellent services provided by every person that walked into this house. We have never been through anything of this magnitude and all of them were kind, thoughtful and very professional. The owner, Mark, went above and beyond to make sure that each step of this process was done correctly; which it was. A very special thank you to Nathan and his crew for not only their hard work but for their kindness. So happy that our first instinct was to call ServiceMaster & be routed to the New Berlin Branch. Our sincerest gratitude to each and every one of you! (We have not rec'd photos yet so "this is our drive way!)

Extremely happy with water mitigation/reconstruction work done by ServiceMaster. Drew Brauer was especially helpful with staying in touch with me prior to the reconstruction being scheduled as well as checking up on the progress. Mark Pavlasek was also helpful in getting the project started as well as the mitigation work. I definitely would use them again in the future.

The ServiceMaster Recovery Crew did a great job in restoring our main bathroom after experiencing damage from ice dams. They were professional, prompt and very thorough in cleaning up after they were finished. Thank you Mark, Daniel and crew for the exceptional work!

This Service Master crew was great to work with. They were super punctual and easy to communicate with in setting up the job. We're in Iowa and a huge walnut tree demolished the second story of our house and roof during the derecho. The Service Master crew came in and removed all the debris (ceiling tiles, roof beams, shingles, insulation, etc.) and cleaned up the floors and made sure there was no damage. Everything was spotless, which I was not expecting. This is making it a lot easier for the construction crews to get in and start repairing. I would definitely use them again (but am kinda hoping I don't have to).

I was extremely happy and thankful for the ServiceMaster crew that helped me with the apartment building fire. They did a great job gathering and packing my belongings. They were very friendly and easy to work with. Building Management even told me they were the best crew there. The same went for when they returned my things. Huge Thanks to Kandy, Nancy, Henry, Shayne and Sianna!!!

We’ve used Service Master’s residential cleaning services in the past four duct cleaning, upholstery, and carpet cleaning and have always been happy with the services provided and the end result. Recently we had a water event that flooded our bathroom, bedroom, and finished basement, so it was a given we call Service Master. They again were very prompt, knowledgeable, and professional; from the project manager who assessed our damage to the technicians who came into our home. Another aspect I really appreciate is how kind everyone is; they all really seem to not only take pride in what they do, but also really care about helping their clients recover from an incident. We’d recommend them in a heartbeat!

I have used ServiceMaster Recovery Services for years and they continue to deliver a high quality service in my home. I would recommend them to all clients needing work in both their home and business. Both Ron and Even were very professional and respectful in my home. It is without saying i would use them again and recommend them to my friends and family

Servicemaster never disappoints with their carpet cleaning services! Received the best service today by Ron Shattuck (Servicemaster New Berlin).
Very professional and exceptional carpet cleaning …the absolute BEST! Wall-to-wall carpeting, and area rugs look brand new! Would highly recommend Servicemaster and Ron for your carpet cleaning needs. Thank you!

Excellent job! Excellent team to work with!! I had a water line break during a washer installation on my main floor. Water poured onto floors, carpeting and was absorbed by the drywall. From the moment I talked to Barb and she sounded so competent and confident, I felt better. The team, within the hour, extracted water and put fans in, again with competence and confidence. Even more outstanding and unusual, when the each team came back to check dryness, they knew my story, had seen the pictures and knew what the previous team had done. They moved fans and dehumidifier to focus where it was needed. At the end, their water meter showed that everything was bone dry and they cleaned the carpet to prevent water marks. Very impressive!!! I highly recommend ServiceMaster Recovery Services.