Home Services reviews in New Berlin, Wisconsin

This company is a sham. I wish we would have done more research. First of all, the estimate was 2-3 times what we had expected. The salesperson was very convincing and was able to get the quote down for us. They came quickly and installed it. However, they came after the window said (and they had an 8 hour window) and didn't finish. Also, one of the workers asked to use our restroom and was in there for almost 30 minutes...I felt very uncomfortable with this. The siding on our house was filthy, but my husband said they would be back the next day to clean up. He signed a form saying it was okay to finish the job without us on site since we both had to work. When we got home, the siding was filthy and not cleaned up at all. I called, and the company said that was unacceptable. They couldn't get me a follow-up appointment for a week. I waited all day at home, and no one came. When I called the company, they said they sent someone out the week before, that person met with me, and they cleaned it up. I am in absolute shock. I've had some shady workmanship...but to completely make up a visit? I worked from home all day, no one came, and our security cameras reveal not a single person entered the property. Here are photos to reveal the "clean up job." Our siding was completely white with no marks before. I still have not had a supervisor call me back...do NOT trust this money. I will be reporting them to the Better Business Bureau as well.

The entire team did a fantastic job repairing and replacing gutters and adding gutter covers. Nathan Becker shout out for suburb sales presentation. I highly recommend.

All the reviews below are accurate. This company is absolute trash. They quoted me $14,000 for my gutters initially then I ended paying $1800 after telling the sales guy he was crazy, they clearly pray on the elderly or naive. Once they got to installing the gutters the fun started. They didn’t follow any of the instruction, they had to keep coming out to fix it, the gutters kept over flowing because of the lack of pitch. Now months later I realized most of the gutters are holding a lot of water and that will be a issue come
Winter. Called them, guy came out and made the gutters look like they were falling off the house… had to call him to come back out. He then adjusted to a decent visual appearance, said he would fill all his original holes. I went up to put on my own gutter screens on and all the holes were exposed so water will be accessing my facia boards..oh and by the way the sales guy lied to me and said if I put my own gutter shields on it would void my roofs warranty so I called my insurance company and they denied that would happen and said that was a poor sales tactic… unreal not only unethical but sloppy. What a nightmare. The sad part is I’m sure no upper management will even care this is being posted or practiced.

Great appointment. Beau was very informed and knowledgeable on your product. Because of his thoroughness, I have signed a contract with Leaf filter.

Paul Flynn is awesome! He answered all of our questions, is knowledgeable on the product, and friendly. 10/10 recommend for the best lights :)

Beau G. Rep was excellent and professional in working with. Very knowledgeable and friendly sales rep. We enjoyed meeting with him.

Company did a very poor install and after 4 return visits still had not addressed our concerns with the install. Steel nails were pounded into our roof as a patch job that did not address the issues. My mother with Alzheimer’s was asked to sign a certificate of satisfaction at one of the later visits when it was clear we weren’t satisfied and the company backdated that certificate to the day of the install. One of the technicians that came out indicated that the job was so poorly done it needed a full redo, but the company stopped returning our calls.

Had our system installed about 10 days ago. Zero communication by crew-they would just show up or leave. Clearly worked hard, but left dirt and nails/screws all over without cleaning up causing a friend to get a flat tire in our driveway from one of the screws. Left a pile of silicone sealer dripping from a corner. The pile of silicone dried and the finish from our deck came off when we tried to remove it. We had just had the entire deck refinished a week earlier. We have a number of leaks from the gutters and can’t get service until early December. Really disappointed with entire installation process.

Leaf fitters did a great job on our gutter removal and total replacement. Our sales person Nate could not have been more professional or knowledgeable I completely understood the difference in quality in the materials used by leaf fitters and the installation crew were craftsman.

We used to get water in our basement all the time and spent a lot of money on landscaping trying to fix the problem. Come to find out, all we really needed was gutter protection. Once we had LeafFilter installed on our gutters, the water problems stopped completely. We haven’t had a single issue since.

I would highly recommend this product to anyone—it truly protects your home and your foundation.

Kurt did a fantastic job, wonderful sales presentation, wasnt pushy. Gave me everything I needed to bring back to my partner and have a well informed discussion on a great product.

I was told leaf filter would come with a lifetime guarantee on preventing clogged gutters and that any debris that would land on top of the filter would just blow right off. After having these for three years now I can say this is not true. The seeds and debris falling from trees pile up on top of the filters and prevent the water from going into the gutters and start growing from the filters themselves. When I called to get them serviced I learned that the lifetime guarantee only applies to clogs in the gutters, not the filters! So all the growth and clogs in the filters will need to be cleaned out and is not covered under their guarantee, as such, they charge $100 to come out and likely more to clean things out. So much for not having to climb up on ladders to clean gutters (or their components) anymore. Very expensive purchase that I absolutely regret and would not recommend to anyone else.

Leaf filter is OK. I gave it four stars because the job got done. But it took two days because they came out too late on the first day to complete it. There was some underlying work that needed to be done that was not passed on from the seller.
The second day I could not be here because I work. They finished the job but I wasn’t really happy with the cleanup afterwards. They moved a lot of things and did not put a single thing back.
And because they couldn’t wait for me to get home or arrange a time on that day to meet them here, they haven’t been paid yet either. I wonder how that’s going?
I am pleased that after the weather we’ve had for the last few days I don’t have to clean my gutters out.

Cory was our representative.
His presentation was great. We are just not ready to make a decision on the stair lift yet.
He was clear on explaining everything.

I was not home at the time of install but when I came home you would not have known anything had been done. No leftover debris or mess to clean up.

Salesperson Trevor was very knowledgeable of his product and explained it well. Extremely kind and compassionate regarding my circumstances.

Installers did not let me know when they were finishing so they had to wait about 45 minutes for me to get home. They were very kind and patient

Wonderful group of people to work with. Fast efficient and timely.

I appreciate Leafilters approach—I found them, they didn’t come banging in my door. A company with a good reputation speaks for itself. Even when the salesperson came and did our estimate, we were never pressured. It was just “we have this product, it works, people like it, and it could benefit you”. Direct and clear, not pitchy or oversold. All of my questions were answered, the salesperson was friendly and easy going, which built a sense of trust, which is very different than what I’ve experienced with other services that have come to my door trying to sell things lately. We’ve been very satisfied with the product, too. And the folks who came and did the installation worked quickly and efficiently.

Paid 3 k to have these installed on just the back of my house. After just 1 year this is what they look like. Zoom in on picture , what a rip off. Can not recommend this product.

Tony is the best person to contact for leaf filter. He explained the product and service in detail and how it is better and more durable than others companies. I would definitely recommend him for your gutter protection.

The work itself was fine, but the overall experience with LeafFilter was extremely frustrating due to poor communication and lack of professionalism.

The salesman first set an appointment with my mother for 6 p.m. and didn’t show up or call. He finally arrived three hours late and never called to let us know he was running late and arrived at 9 p.m. and stayed until 11 p.m. trying to make a sale.

The installer called to say he would come out on a Tuesday, then didn’t show. He called and said he’d come the next day — didn’t show again. Finally, he arrived Thursday without any notice at all. Do these people not know what a phone is? It only takes 2 seconds to make a simple call to say you’re running late. It’s not rocket science. It’s common decency and respect.

Even after installation, the same pattern continued. He called my mother and said he’d be out at 9 a.m. to inspect the work and pick up the final payment. We waited until 9:30 with no call, and when I finally reached out, he texted back 20 minutes later saying he’d be delayed until 10:30. By that point, we had to leave for the day. He came by while no one was home, left, and then returned at 11:30. When I told him this was unprofessional, he gave excuses about personal issues and claimed he didn’t make money on the job — but that’s not the customer’s problem.

Good product, terrible time management and communication. If you value reliability and respect for your time, be cautious dealing with this company or ask for a different representative. These people need training skills on time management and showing customer respect for their time.

Cory was the representative who came to our home. He was very clear with his explanation of equipment and pricing. He took time to listen to us. And I appreciate that he wasn't late! Thank you, Cory!

Waste of $7,000 dollars for this gutter system. They originally wanted to charge us over 5 figures to install these gutter guards, but we refused to pay that much. They "came down" to $7,000. The sale's rep said he was going to make very little due to the "reduced" price.

Despite all the salesman's boasting of great reviews an American product, veteran workers, etc., etc., the final product and install was terrible.

The first install was done sloppily. A couple weeks latter they did come to fix the improper install. Which consisted of throwing globs of caulk on the gaps.

When more work was requested they simply decided not to show up for the next two appointments.

I've waited a long time for them to make this right before leaving this review, but they simply don't care. They don't bother showing up for set appointments. We have called, multiple times so there's no point in speaking or writing them again.

We would recommend NOT using this company. We feel taken for a lot of money.