Home Services reviews in New Berlin, Wisconsin
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I had my gutters replaced and I went with leaf filters. I have never been home when it really rained so I didn't post a review. This past weekend I was finally able to see what these new filters could do. I was impressed with the results and it matched the craftsmanship that Mike from Hartland and his crew had completed in one day. It's been almost a year since I had this done and I would recommend anyone thinking about leaf filter to do it. You will not regret it.
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worst company if your customer they call you daily and never when you state a specific time that works, it is a call center, so no one knows anything, no supervisors available when requested. I haven't even had the inspection yet and I am already done with these people. NOT CUSTOMER FOCUSED.
Update: See... Look at that response all they did is repeat their statement I could just sign up for DNC list, no real help, not customer focused, don't want to make it right and their sales tactics are questionable, they pretend they sent an engineer out, who told us he was on the board and made it seem like they our house was falling down because of just the gutters. quoted us 14k for gutters in a like a month but if we weren't picky, we could get them done in a week for 9k. Called the next company 7k difference for the same quality. Now of course leaf filter will say no but for the love of good go ANYWHERE ELSE. Companies like this are a stain on our community. Seamless gutters are so easy to do did them in my 20s don't let these people rip you off. I mean the guy said he didn't need look at my gutters because he looked them up at google... C'mon man. That's their tactics, they use to fool senior citizens, unknowing new homeowners and anyone that they can pressure by what appears to be a good deal with only a day to accept that said deal. SO please do not use this company they are only in this to steal for us.
i will update again as news comes in. -
After several scheduling conflicts & cancellations (hey, it's the dead of winter with either subzero & 40mph winds or 2ft of blizzard conditions that toggles to a 45degree day of melting EVERYTHING), the tech made it out & did great job. We have a 2 story home with a 3 story peeked roof that needed lighting. We only did the front facade which requires an ULTRA extension ladder because there is no lower roof line to assist on half the exterior. The tech was nice & very experienced. We have homeowner's insurance but I still told him don't get distracted by the screaming toddlers inside and fall; I don't have time to file a claim! He laughed and assured me he'd be careful and he was...definitely took his time. Installer was out there from 10-1:30 putting up the lights. I only wish our nfl team had won that night since we were sporting their colors on the house that evening.
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I had gutter covers installed a year or so ago. This is what they look like now. I will have to hire someone to clean the gutter covers. For what I paid for these covers I could have paid for many years of gutter cleaning.
Here's my take on gutter covers: Skip them and put the money towards having the gutters cleaned at whatever frequency is appropriate. -
Cory was our representative . He was very prompt. He explained everything very well so that we could understand it. I would highly recommend Cory to anyone looking for a stair lift.
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Not a WI Company. I truly want a refund. From soup to nuts truly gross and they don't work well. My basement still floods and I had to wait 3 weeks for the first rain.
They lied to our face at the kitchen table. I wanted local.
Scott was so rude, invasive and aggressive. I didn't want leaf filter and he pressured my drunk epderly mother into a check.
We didn't get the correct color and the spouts don't stay on bc they didn't think I need brackets.
The installation team were nice but smoking e-vapes the whole time so I don't know if they were sober or if it was nicotine. That's scary when they're on your roof to watch.
I am not impressed and they are not a Wisconsin company so that was false advertising too like my colored gutters that stay on.
Bad buy all day long. -
We had a great experience with LeafFilter. Had new gutters installed and everything looks great and install went quick. Glad we never have to clean out our gutters again!
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I paid an embarassing amount of money for gutters because they offered a lifetime warranty. I had to have the roof replaced in JUNE, so I contacted them and they removed the filters. Since LeafFilter had also installed the gutters, the roofers worked around them and left them up. However, it is now SEPTEMBER and I still do not have functional gutters. They are trying to say that because the roofers installed the shingles over the straps of the gutters (because removing them would have voided the warranty) the warranty is now void and it will cost an additional $1000 to have them rehung. I don't know what to do next aside from paying the extra money so that at least I can functional gutters again, but now they have stopped responding to me and still haven't scheduled anyone to come out.
Below is what 10k of gutters will get you. -
Had the system installed a few years ago. Noticed it leaks every time it rains. Had them come out and found out that the caulking was just blobs and not even at the seams. For the past month I've been trying to get them to come to fix this (as they said they would) and there's no response from the local office. The national office keeps saying they are escalating it to the manager, still no response. Terrible business model and service.
Update: Called multiple times and emailed. Still no response from them even though they 'escalated this to their manager.' They can post to contact them, but nothing gets done regardless. -
Alessandro Darrigo Came when he said when over everything with my wife and me. Layed out the different options and prices, service was great, had an install within two days. Very satisfied.
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I Had leaffilter installed at my old house, worked great, never had a problem, except i still got on a ladder for holiday lights, and thats scary.
New house just had Leaffilter install their new roofline soffit lighting and it looks so good all my neighbors keep going out of their way to compliment us. -
The representative JP arrived as scheduled with a few minutes to spare.
He explained everything with ease,was very knowledgeable, and personable.
I didn't feel pressured, or rushed to make a decision,which was refreshing.
I am excited to have the installation done! -
We had our home outfitted with the Lighting by LeafFilter LED lighting system! We absolutely love the look and the all the functions! Sales process was professional and educational. Install was quick, clean, and professional. I highly recommend the LeafFilter Lighting system!
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I like the product but it’s not performing as the sales rep stated it would. I had water seep into my basement due to not having long enough downspout extensions. I asked the crew if it was long enough, they said yes. Clearly not.
There’s a tech here right now to adjust for the second time. It should have been done right in the first place. I also should not have had to purchase on my own extensions for them, the techs should have seen I had long ones on my old gutters and installed additional extensions.
Communication is abysmal, I called the local office multiple times and nobody picks up. Called the national office, they pick up and talk to me, but for any of the actual work, communication needs to get back to local office. I’ve requested multiple times for a phone call from a manager, but it doesn’t come. Today I requested an email but I’m not confident it will actually happen.
I requested multiple times for a callback from a manager to discuss warranty options, it’s been a week and I just called back today. They said someone will be reaching out, we’ll see if it actually happens. Initially, a rep said that I couldn’t claim warranty because of natural causes, tree debris on the filter causing overflow — isn’t your product supposed to prevent overflow in the first place, having the rain get the debris to go over? A major part of their marketing materials was “never get on a ladder again”. At this rate, I will have to clean them myself and that defeats the entire purpose of gutter guards.
Edit: called back from manager, basically said there was nothing they could do. They are sending out 6 additional downspout extensions so I can return the ones I purchased, but not able to honor warranty. If your installers installed incorrectly CAUSING WATER IN THE BASEMENT, some compensation should be offered. Working in customer service, I would have at least offered a partial credit. Nothing. -
We LOVE our new lighting on the house! The spotlight pattern is great for overnight and there are so many variations to pick from. The colors and the thousands of shades you can create are so cool. Ricardo, our installer was excellent! He was so helpful in showing me all that I needed to know and more! You can definitely see by the quality of his work and expertise at it, that he loves what he’s doing and takes great pride in doing a fantastic job for the customer! Highly recommend this company!!
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I was concerned for your workers's safety in the wind and cold. I could not handle a worker getting hurt on my property. I also had tried to explain to the salesman I was unable to remove the porch gutter myself. That should have been a clue the old gutters were original. The guys had to scissor the entire house on tall ladders. I am saying I wish your treatment of your crew was kinder and more considerate. They performed their job remarkably given the weather conditions. Thank you. -
I had been wanting to get something to keep the leaves and debris out of our gutters and also keep my husband from falling off the roof while cleaning them…so I was glad to have Leaf Filter come to our home for a quote. The sales lady was kind and knowledgeable and after negotiating a price, we signed to have them install their product on our home. We were told they had their own crew and that the product would be professionally installed. However; we had one worker come to our home today for just a half day to install them on the whole house…and after he left, I checked the roof and his install. You’ll see in the pictures how bad of a job was done. I immediately called our salesman and while she agreed the work isn’t correct, she just gave us a 1-800 number to call and now WE have to place a service call to have it repaired. I am so upset. $4000 for this product and it was not worth any of it! I’m extremely disappointed. Save your money and don’t get this product on your home!!!!
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Leaf home not only did our whole home water system. So now we have safe drinking water. They also did a whole home permanent outdoor lighting system, which is awesome. We literally have thousands of options of different patterns and colors we can do on our home. We cannot be happier with the product or the Install. And although our trees are not big enough to have problems with the gutters, as soon as they are, we’re going to put 6 inch filter and 6 inch gutters up. Thank you, Leaffilter.
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Had an excellent experience with Leaf Filter for gutter guards. The installation professional (Shaun S) was prompt, so kind and explained everything with an accurate estimate for install time. Grateful that Bob M (installation manager) was able to contact me to get the job started today before I made it back home from an appointment. My rep (Jason Wilterdink) took time to review and recommend best options for my home, secured job cost within my budget and organized install a week after our first visit (by the way- install could have been within 48 hours, I asked for the delay due to my scheduling needs).
This is a great company with quality products and staff. My brother has also used them for his home in IL. I highly recommend them and look forward to never having to clean my gutters again! -
Great company!
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Soooooo good