Home Services reviews in Verona, Wisconsin

They’re still in business because nobody pays any attention to what they actually do. My wife and I watched a lawn treatment today, and we were surprised to see how little the technician actually sprayed on the lawn -- probably less than 25% coverage. The guy was out of here in 15 minutes (and we have a huge lawn), so we felt a little annoyed that we were just charged $90 for frankly very little. I called the Keyman “office manager” and voiced my concern about the sprayer being used so little. Before I was allowed to finish, she said “Sir, once the sprayer is turned on, it stays on the whole time until they are done, then they turn it off”. I told her but my wife and I saw it with our own eyes, and that’s certainly not what happened. Before I was done speaking, she interrupted to ask who our technician was (per invoice left on the door). I told her, and her next response was “well, he’s a senior tech -- one of our best”. After feeling she was calling the veracity of our concerns into question, I then told her about additional concerns: 1) the tech clearly didn’t roll over all the yard, 2) he didn’t bother to move a wheelbarrow to treat that area, and 3) the limited spraying and coverage we witnessed might explain why earlier broad leaf weeds have not diminished after our first treatment. When I was done, there was some delay, and then she came back on the phone and told me while I was talking, she went ahead and called her technician to discuss what happened. She literally ignored me, and didn’t bother telling me she was not even on the phone. This really irritated me. Next she told me her tech said “no, they don’t spray all the grass, they only spray where the weeds are”. This of course contradicted her earlier BS assertion to me that “once the sprayer is turned on, it stays on”. After that, she proceeded to pretty much talk over the top of me, no matter what I said, so when I finally did get her snotty attention, I let her know we were done with their service for good. I won’t pay a dime to a company that employs such a snippy, arrogant, and condescending person for customer service. I wonder if they know who actually pays their wages?

Have used this company for years, love them!

Great service - easy, fast, professional! Thank you!

Lawn looks fantastic! I have a lot of envious neighbors!

When we bought a new construction lot, the soil was mostly clay and sand, and the seed that the builder laid out did not take well to it at all, despite following the watering schedule. Thanks to Keyman's work with overseeing, aeration, and fertilizer treatments, our yard went from a scraggy mess to lush, full. I highly recommend their services to anyone in their area, they do great work!

Dan with Keyman is excellent! Super nice and communicative— highly recommend!

Doug did a great job as usual!

Lance with Keyman always prompt and gets the job done.

Easy to work with and did a nice job aerating and seeding lawn.

We appreciate knowing when service is scheduled. Keyman always shows when scheduled.

Heather did a great job treating my lawn!

We have been a customer of Keyman for 3 years now, and we've been extremely happy with the quality of work they've done. Our grass has grown in lush, and weeds have been non-existent. I highly recommend their services.

I recently received my first service from Keyman Lawn, Tree & Pest (aeration & over seeding). Doug took the time to meet with me prior to the service and thoroughly addressed all of my questions and concerns. Very happy with the comprehensive work. Anticipate very positive results.

We called Keyman about some weeds that we were concerned with and Brennan spent a long time on weed control and fertilizing. We were pleased with the extra service!

We were out of town when Nick came. But there are indications that he did a good job.

I had some questions related to my service today (aeration), the condition of the yard, etc. and Doug answered everything. I appreciated him taking the time to answer my numerous questions.

Doug has been servicing the trees in my yard for years. He is very knowledgeable and offers great advice on how to care for the trees.

Doug came by as scheduled to treat our ash. Plenty of advance notification, all good.

Doug has been treating our trees and shrubs for many years now and so professional and easy to work with. Our trees and shrubs have never looked better!

Bob has always had tips how to improve my yard. He has a vast amount of knowledge to share. I appreciate his input.

I have used Keyman for several years and they have always done a good job. Brennan worked carefully and quickly.