HVAC reviews in Bessemer, Alabama

4.8 based on 284 reviews Back to the listing
    5

    Amazing company to work with, and amazing group of guys. Would highly recommend using. Everybody I’ve dealt with has been great and seems to have a high degree of integrity which you don’t always find in service companies. I would recommend them to anybody needing service work or new units installed.

    5

    Blaine was very helpful today! He was quick and helpful when explaining the complex issues we were experiencing. One Hour was quick to respond and thorough with their review. I will definitely use them again!

    5

    We had a great experience. Aaron Anderson helped us choose the right system for our upstairs. Dakota and Ryder installed it for us. We've also worked with Blaine, Chad, and Eric. Everyone has been very polite and extremely professional. We are within a few years of replacing the unit for the main level of our house and we will be calling One Hour Air again.

    5

    Aaron was great, polite, knowledgeable and worked fast. He fixed our problem and got our AC running again quickly (in July).

    5

    We have been using this service for a while and they’re always thorough and professional. Brandon McDaniel helped us and was very quick and helpful.

    5

    Absolutely outstanding service and work by One Hour tech Brandon McDaniel. He exceeded my expectations on every aspect of the service visit. He is very detail oriented, finds the problem and explains in terms the customer can understand what the needed repair will do to correct concern. Being a retired service manager/engineer and similar in approach to repair diagnostics, I found Brandon very professional and a pleasure to work with. He is an asset to the One Hour team here in Birmingham and a leader to help provide a best in class service experience. I highly recommend Brandon and the One Hour team!

    5

    Blaine arrived very quickly and was extraordinarily knowledgeable. He had us up and going in 30 or so minutes.

    5

    James was right on time and got my system going super fast. Was friendly and professional. Thanks for getting our home feeling nice again.

    5

    Blaine was awesome! Got me up and going in no time. I really appreciated how he explained everything too.

    5

    Eric was both professional and friendly. He was able to quickly identify my AC issue and had my house cooling off in no time! He also explained everything to me and even taught me a few things about my unit. I was very impressed with the service. I will now be using them for my annual servicing needs as well, Thank you!

    5

    James, thanks for your support and all the work that Nick, Dakota and Eric did on the installing of my HVAC system. I received professional courtesy and Quality work from the Team. Also Blaine you are the Best Thanks One Hour Air Conditioning & Heating. I WOULD highly RECOMMEND ⭐⭐⭐⭐⭐⭐⭐

    5

    Blaine was terrific! He quickly fault isolated my HVAC issue, and astutely resolved it. All along the way he explained what he was doing, and why. Blaine knows his business!

    5

    Both Blaine and Aaron came by and diagnosed what was wrong with my ac unit and got me a price on getting a new unit installed. These guys are professional and knowledgeable and I would definitely recommend this business

    4

    Eric and his apprentice were excellent. They were in and out in about 30 minutes. They were quick to diagnose the issue and complete the installation of a new transformer.

    5

    Patrick and Dakota were punctual, courteous, and professional. They answered all my questions and were polite. This is my second experience with 1 Hour Air Conditioning and Heating. They are now our go to for all things HVAC related and would highly recommend them to anyone and everyone. Thank you for your excellent service!

    5

    Aaron quickly identified the issue and got it resolved. He was friendly and worked very hard to get the job done fast and completed the right way. They were completely transparent about the costs upfront and provided multiple options. Would highly recommend using them again!

    5

    James was very kind, attentive, and genuinely curious in his approach. He is an excellent representative of your company.

    5

    Brandon, Dakota, Sedrick, and Cameron were all incredibly professional and helpful getting my heat back working. They went above and beyond to ensure that all systems were working properly before leaving.

    5

    Aaron was very helpful with helping me understand the issue. He described everything to me thoroughly and was very thorough with assessing the issue. I greatly appreciate his service

    5

    Knowledgeable, quick and efficient, I asked about their service plan, he explained the company’s plan to me, so I got that turned on. Took care of business AC works great now, and he’s off to create another satisfied customer.

    5

    James is absolutely amazing and very helpful. He explained everything to me until I understood. Thanks for such great service and I trust him with my heating and air needs, therefore? I bought the warranty.