HVAC reviews in Birmingham, Alabama

Justin and his team are top notch. He has helped us multiple times, especially with urgent problems! They also have the credentials to buy the proper parts that other guys cannot. Highly recommend for fast, efficient, and high-quality work!!

Quick, reliable, and professional service! Would recommend S-TEK to anyone looking for a new install, routine maintenance, or troubleshooting.

They put in a new system for me about 4 years ago, does routine maintenance, and today came out to help us trouble shoot during a remodel. We sent in a text and a video on a weekend and on Monday morning we had a call from the team and they were out to fix the issue within the hour. Terrific service all around!

Andre was very professional and prompt. His service was great and was very honest in his approach to informing me my upstairs unit was not receiving electrical power. He took the time to check breakers and do eveything in his power to find the problem. Note, this was my annual maintenance for my AC. Once I get my electrical outlet fixed and A/C back working, I am looking forward to calling this company back so they can do maintenance on that unit!!!!

POOR SLOPPY WORK CAUSE BLACK MOLD. Two years ago they installed a new air conditioner and due to their technician incompetence he overcharged the system so it did not cool. They replaced the system with a new one in April of last year and did not attach the drain hose. So it leaked in my walls and now I have black mold. They are refusing to rectify this matter.

The service was prompt and the problem was solved. Had a major water leak from the kitchen sink. Samuel showed up on time, identified the problem and fixed it. He even let me watch. Knowing what it costs to get quality work done, I cannot complain about the price.

Needed new hot water tank installed, technician was right on time, knowledgeable and friendly and done in reasonable amount of time. Awesome experience and highly recommend.

Customer service gets 5 stars- every issue I reported in our first 2 days after install has been addressed. Will be calling again Monday. The rep who sold us the equipment gets 4 stars- it took almost a week of back and forth to get a pkg deal we could live with. The install team gets 3 stars- they arrived on time, they worked efficiently but unfortunately they did not do a great job setting up equipment. Our upstairs system never shut off in the first 36 hrs and did not seem to be cooling as it should (dwnstairs unit was welcome relief) and we had to call for service on the brand new system. Service tech arrived and found the install crew had “tripped” a circuit in the furnace while testing the heat and there was a fault code that had to be cleared that was keeping the unit from functioning properly. That night we slept cool and comfy. Alas, it did not last. The system is back to not cooling effectively and running 24/7. Need another tech visit. Additionally, they had to cut a “fresh air” hole in our ceiling due to attic foam insulation but they cut it smaller than the register and it looks “poorly done”; the 3 ton outside ac unit is hanging off the pad- they should have centered it; the “Carrier” insignia is missing on one unit and broken on the other and in many connecting spots the units are improperly sealed and losing airti surrounding dead space. While the lure of a lifetime parts and labor warranty and the 5yr financing at 0% was the sway factor for choosing CoolRay, it has produced a week long headache. Going forward I will be quick to call in every issue til the install is corrected.

Hello, the technician arrived as discussed. He went in the attic to inspect the furnace and went outside to inspect the A/C unit. Also, he made sure the thermostat inside was working properly. He discussed with me the operation of everything. The technician was courteous and professional throughout the visit. I would recommend this company for HVAC service...

The repairman was early. Did not have to wait all day. Really appreciate that. Also, he did a wonderful job with the tune-up. Looking forward using your service again. I will recommend to my friends if they have issues with their AC unit.

My husband contacted Comfort Dynamics Cooling to get a quote to replace our unit on Monday and Chris was at our house on Wednesday! Chris was very helpful and professional throughout his visit to our home, so I decided we would go ahead and get the unit installed. Chris let us us a portable AC until we got the unit installed, which was on Friday! David and Cayce installed our unit, and they were outstanding! They showed up around 9am and immediately went to work! They were very professional and they didn't leave a mess when they were done. Great customer service and wonderful professionalism.

I originally called to get maintenance on my furnace. It was acting up. This was done by HomeDepot who contracted me out to this HVAC company. The young man that came named Calab explained everything and with it being Saturday, he worked hard trying to get the heat to work. Now mind you, I have an old furnace, I'm sure need replacing. There were a few things that were pointed out , that was of concern. The issue that I have is that I was told 1 price and then, I was told something totally different on Monday. I was told initially it was the igniter and the flue needed to replaced. The flue did need replacing and he did. After the igniter was put on, I was told that, that wasn't the cause and I needed a new board. I SPECIFICALLY!! asked him how much it would be to install. I was told, that he had spoke to his supervisor andthey were going to eat the cost of the igniter that cost$300. (Actually the part is only 30.00). The entire price for the job was suppose to be$464.00 out the door, but since the igniter wasn't the problem the price wouldn't change and if it did the most would be $15-20 more. So I agreed. I Paid him$179.00 for the flue installed and$29.00 for maintenance. BUT TODAY!! when they called to schedule the install for the board. I was told it was going to be$464 then it was only $400, mind you it was suppose to be $285.00 that's the price of the board and install. The price was never to change$464.00 still, maybe 15-20 more but no more than that. I SPOKE to the supervisor and he basically said, no that's not what he said. He said the board cost him$700 but he was only going to charge me$400( take it ot leave it) well, I went do business with anyone who lies or cheats their customers. The economy is rough and this is not the time to cheat ppl out of their money, no matter what the situation is. I'M NOT A BUSINESS PERSON, BUT I KNOW ENOUGH TO KNOW.. YOU'RE NOT BEIBG HONEST. EVERY BUSINESS WANTS A PROFIT! You tried to make me feel like you were doing me a favor, in the sense... it cost x and I'm giving it to you for y, so be GRATEFUL attitude from your supervisor. We'll, I'll do business with someone else. The board cost maybe 200.00 but to try and take advantage... No Sir. Not this lady!! I May still end up paying well over the 400.00 you wanted, but it won't go to your company. ITS THE PRINCIPAL! LEARN TO TREAT YOUR CUSTOMERS FAIR!!

They did a wonderful job!! From the technicians, whom were very professional. To the work they did, making sure everything worked properly. Will recommend them!

I’m so disappointed in this company. I have breast cancer and was told not to get sick. But I hired these people To fix my water heater they came and I paid them $1750. They forgot to hook this up to my Heater so right now I have no heat it is 17° outside and I have no heat. I called these people and they told me that they could do it on Monday. Then they called me back telling me that they could hopefully get to our house and fix what they did not. Do they never showed up even though on their website it says 24 hours they don’t care this is animal Abuse. This is elderly abuse. Don’t call these people they don’t care I had to go to Home Depot and buy heaters just so our house won’t freeze. Do yourself a favor and do not contact these people because they don’t care. Are they gonna pay my electric bill? Are they gonna pay the heaters that I had to go get? Don’t do it go to someone else shame on these people shame on their business. This is not good business.

I am very pleased with services provided by Comfort Dynamics. I used their plumbing services for installation of a sink and faucet. Joey was very professional and communicated well answering my questions, etc. i would be happy to use them again.

BUYER BEWARE! We bought a brand new five stage, top of the line, Bryant hvac unit in April 2025 from Comfort Dynamics through a zero interest promotion with Home Depot. Everything was great in the sales process and the folks were all very nice. Our unit stopped working on Labor Day morning so I called the office to have someone come out. Their website and their sales representative advertised 24/7 emergency services. We live in Alabama and is very hot and muggy in September. No one called us back that day, and I had to call in again the next day and wait for yet another call back. They sent someone out that day and he was very professional but could not fix the unit. At one point he left for around five hours to pick up a part, and when he came back he was here until after 9pm with no fix. Not faulting him. We went several days with zero communication unless I called until their call center staffed with non-US based service, left a message and prayed that someone would call us back. We finally got in contact with a customer service manager who seemed to understand the situation. He agreed to reimburse us $300 with proof of purchase for a portable air conditioning unit to help keep the house cool while the hvac unit was messed up. Not sure if you've ever bought one of those, but $300 will get you a unit that is good for cooling about 300sqft. We appreciated the attempt of good faith. I have now sent them proof of purchase twice and the manager that told me we would get reimbursed has not acknowledged receipt. I emailed him separately again and he said he talked to his manager, even though he is a manager, and they can only purchase the unit back from us. I initially agreed to this and asked them next steps, but they have not responded. I let them know this morning that I will take this to small claims if necessary. The repair on the hvac was made around three weeks after the unit we purchased failed. Buyer beware. This company has shown us nothing except that they employ a bait and switch method - great service at purchase, and horrible service for warranty work. I talked to a local hvac company who said this is common when there is a long warranty at play to try to get you to hire someone else which may void your warranty.
I left a review on this previously but it is gone now. Dirty.

The service suck ! Quinton and Mason they are bothe manger have done nothing about my mini split. I been calling because it with out on me . I haven't had the unit two years and it's been nothing but problem. I have a 10 warranty on part and labor, 5 year warranty on lemon guarantee, 5 year performance guarantee, and 2 year money back guarantee. And they have not honor it .

I had my fall tune-up and I was very pleased with Sean's professional. I'm always impressed when time is given to put things back in their place. I will admit I've paid more for less. Leaves were removed from inside my unit and just overall attention to detail. I will be using them in the future. Thanks Sean.

I called this company to install an electric vehicle charger in my garage after a google search on Angie’s . The technician actually came out on Good Friday and installed the charger in my garage as needed. BJ is an excellent electrician as well as a really nice guy and very professional. I would definitely call and request him again if needed. They gave me a discount for being a first responder and that took over a hundred dollars off the final bill and no wires as showing . By no means is any profession cheap but for the timely response and the professionalism I received, I would definitely pay the money again without question and you should too! You get what you pay for .

My Experience

My brand new AC unit malfunction two times within the 1st year and they Repaired it promptly- With no charge to me because it was under a 10 year warranty. It’s a little disconcerting that it DID breakdown so soon after it was installed, but the technician said it was due to a faulty part which I suppose was not their fault entirely…However, it is their obligation to source their materials with Quality in mind . I took off one star for that. I am glad they were quick to get here when I needed them.
The initial installation was a bit pricey, ouch!, but everything is nowadays. I thought it included in the 10 year warranty the two check ups per year, but turns out that’s on my dime.
I have not had experience with any other cooling heating plumbing system companies in the past . (ie. No one to compare them to)
but I’ve only had one misunderstanding with them & we managed to resolve with a compromise.

It’s my Belief that it’s better to give consumers manageable prices & earn their loyalty than it is to be overpriced and have them out searching for new sources .
I hope Comfort Dynamics agree.

Operator was on time, very professional and diligent. He I introduced himself and explained what he was going to do. Once complete, He then explained his findings and recommendations thoroughly And asked if I had any questions. He then left me a full report for my records and review. I was very impressed with him and the service, I have no doubt on who to call in the future. Thank you!

I was very pleased with the services I received from Comfort Dynamics. I had our heating annual checkup. The price was very reasonable and the service excellent. I, also, used the plumbing service and I could not have been more pleased with the service and price. This company is my “go to” company for all their services.