HVAC reviews in Birmingham, Alabama

I used another HVAC company to do a "$49 cleaning" and was told one of my units was "dangerous"- I called Stegall (initially installed systems) for a second opinion. Joe came out and did a thorough inspection of both systems and everything checked out fine. Had I listened to other company....I would be $15k poorer- I've had multiple great experiences with Stegall and will continue to recommend them. Thanks Joe and Stegall!

We’ve been using Stegall for years with great results! They’re friendly, professional, reliable and always seem to have someone available within a day or so - like Joe Rider! Super polite, very knowledgeable, on time and fast! He’s also very respectful of our home, privacy and pets. We HIGHLY recommend him!

We called Stegall on Sunday evening and Justin was the technician on call. He was an absolute pleasure to deal with. He kept us updated as to when he would arrive and was very professional. After a simple check, he had us back up and running in no time. He also told us about the maintenance program Stegall offers and absolutely sold us on that because he was so kind and helpful after hours. I would highly recommend them based on our after hours interaction with Justin.

Adam and his co-worker were pleasant and professional. Considering it’s the holiday season. We had a lot happening in my home and I forgot to move some items for them to work before they arrived to the house. They installed 2 new faucets, 2 toilets and cleaned up after themselves. Thank you guys for doing such a good job. Always use Stegall for their great service they have provided me through the years. 👍🏼😊

If you're looking for a great company to service your home Stegall is the one you should trust. They have been my HVAC company for several years after providing prompt and honest service. The staff has always been very helpful with explaining different options. I highly recommend them.

Joe Rider with Stegall has been doing our services for years! He is always very thorough and does a great job. Extremely nice guy and very helpful with any questions or information we need to know to keep our unit running well.

Outstanding service, great company, dependable and reliable, a company you can trust!

I am an absentee store owner and whenever I have any issues with my HVAC system, I call Stegall! I have been using Stegall as my HVAC experts since 2013. They respond quickly and meet my needs each time I call! They provide excellent HVAC service, repair and replacement. Their entire staff are very professional and a pleasure to work with! Brent is an outstanding technician who have provided me with reports and great recommendations to my issues. Their rates are also very good!

I highly recommend Stegall as my success is dependent on their service and reliability!

My AC failed on a hot August evening and I was looking to make a change from another Carrier dealer. Was able to talk to a tech (Justin) after hours who was helpful. Decided to wait till next morning and called before they opened. Was able to talk with a real person who could say they could schedule me around lunch that day (again, this is before they even opened). Joe called and was enroute by about 10:30 AM. Diagnosed a bad capacitor immediately, had the part on the truck and was done in no time. Also courteous and friendly. Price was reasonable and solved the problem. I plan to use Steagall for my Carrier systems in the future.

I recently used Stegall Heating, Air and Plumbing for a routine HVAC maintenance check and was thoroughly impressed with their professionalism and expertise. The technician, Justin, was punctual, polite, professional, and most importantly, competent in servicing our systems. I signed up for the pm service agreement because I’m confident that they will be able to continue to provide that same level of service and standard of care.

I called Stegall today immediately when I noticed my heater had stopped working in todays 17 degree weather. They were so responsive to my needs and came quickly! My heater was repaired just in time for tonight’s 11 degree weather! Always so professional and courteous, the best. Would never use any other company!!

We have used them twice and have been blown away with a level of customer service and honesty.

I was previously quoted over $900 to simply change a garbage disposal. Ben from Stegall came and did it for $250 (I provided my own disposal). Very honest people, quick service, very friendly. Couldn't recommend enough!

I’m a landscape contracting company that needed service very quickly. I cannot say enough about how impressed I am with this company. My regular plumber could not help us with a problem we had on the commercial job. My contact on this project recommended Stegall Plumbing as they have done work on this building before. I called the same day and they said the technician would call me between 12 o’clock and 1 o’clock. He called me at 12:45 PM and said he’d be on site in about 15 minutes. They got a very simple problem solved for me in about 10 to 15 minutes. Very impressed with their professionalism and ease of service. I would highly recommend them and definitely i’m
gonna use them in the future!

1-Star Review (Will Update If Resolved)

I had a new HVAC system installed by Stegall on August 1, and unfortunately I have had problems with it ever since. From the beginning, my power usage nearly tripled, the system repeatedly ran when it should have been off, and the unit froze due to low refrigerant and wiring issues. I have now had to shut the system off at the breaker and go without HVAC over an entire weekend while waiting on repairs.

What concerns me most is not just the problems themselves, but that I have been the one to identify every issue through my own monitoring and research. At no point has Stegall done a full diagnostic or performance test on their own initiative to make sure the system was installed correctly or operating efficiently. Each time, the response has been reactive, not proactive.

I expected professional installation and follow-through. Instead, I’ve had repeated service visits and still don’t have a properly functioning system two months later.

If Stegall fully resolves these issues in a timely and professional manner, I will update this review and rating.
As of now, based on the installation quality and lack of thorough troubleshooting, I cannot recommend this company.

The Steagall electrician showed up on time and quickly fixed our problem at a very reasonable price. We also use Steagall for hvac and plumbing and we have had great service in all areas. I highly recommend Steagall!

Stegall was great in quickly scheduling a great plumbing tech for a faulty pipe valve situation. Justin was fantastic! They followed up on the work quality as well. Highly recommend Stegall.

We've used Stegall for multiple electrical jobs and are very pleased with the service. Techs are knowledgeable and prices were reasonable. Will continue to do work with them.

Showed up on time, provided a reasonable quote, and communication early in the process was strong. After comparing pricing with other providers, I found their rates competitive and decided to move forward, in part due to their customer satisfaction guarantee. Austyn, the project manager, was professional, straightforward, and communicative. The technicians who came on-site were also courteous and worked diligently.

The project, however, involved multiple issues and delays before reaching completion. The initial installation resulted in both the indoor cassette and outdoor unit being placed incorrectly, which required a return visit to correct. After that visit, I was asked to sign documentation indicating the work was complete. Based on that representation, I signed. When I attempted to use the system, it would not power on, and I later learned the electrical work had not yet been completed at the time I was asked to sign.

Once electrical work was completed, the system still did not operate properly. After further evaluation, a leak was identified within one of the cassette units. Although a replacement unit was made available by the manufacturer, I was initially informed there would be an additional charge of approximately $2,300 to install it, despite the system not having functioned as intended.

Due to these concerns, including the completion sign-off and the system not being operational, I filed a complaint with the Alabama Board of Heating, Air Conditioning and Refrigeration Contractors.

After the complaint was filed, the company’s ownership became involved and arranged for the replacement of the affected cassette. The installation was then completed, and the system is now operational.

While I appreciate that the issue was ultimately resolved, the process required escalation to a regulatory authority to reach that outcome. My experience included installation corrections, delays, and a dispute over additional charges before the system was placed into working condition.

For additional context, I sought a second opinion from another HVAC professional, who advised that the issue may not have originated from the manufacturer; however, I cannot independently verify that determination.

Service was excellent.

Service was excellent.

Good technician, good service