HVAC reviews in Birmingham, Alabama
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Alan was very professional and did a great job. We had an AC problem on a Sunday and PlusOne had him at the house within a couple of hours.
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My technician Mark took the time to explain what was going on with my system. He was professional and did a great job. Plus One Heating and Air is my go to company for all my HVAC needs!
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Great service! Came out same day and had me up and running in a few minutes. Kudos to technician Mark… super nice guy! Thank you!
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Incredibly knowledgeable and professional. Myles and Alan were diligent and communicated through each step of inspecting my units. Would highly recommend working with these guys.
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The crew did an outstanding job on this project. I would highly recommend them to anyone who needs electrical work. It was a pleasure having them do the work for our sunroom.
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Mark was very nice and polite. He cleaned up any mess that was made. He took time and explained everything he was doing. He didn’t leave until he answered all of my questions! Great experience!!
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Worth my money! Isolated point of failure promptly.
Diagnosed thoroughly, electronically and confirmed cause of failure was electronical only and not mechanical or failure of design use matchup, got the right piece quickly and fixed it in short order.
Wonderful, cooling so we can be comfortable. Technician arrived little ahead of schedule, knowledgeable, clean, trustworthy worked under parts warranty didn't try to sell me anything I didn't need. Characterwise wholesome family friendly, can't imagine a better person for the job. Left everything cleaned up, tidy, ears still in alert mode. Greatly raised my future expectations best HVAC repair experience in 46 years very well pleased. :-) -
every single person I have interacted with from this company is just so nice and thoughtful. they are communicative and professional and the technicians really seem to know the trade. 5 stars is really the minimum rating to describe them as they really stand out from the field from my experience.
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Top notch service and company. Quickly dispatched a technician that was able to give a clear and honest assessment and game plan. Very professional and friendly. Easy to work with. Communicated arrival time very well, and was on time. This will be my HVAC service for sure.
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Can not say enough good things about the Plus One Heating and Air group. From the owners to the field technicians, they make sure you feel comfortable with any work or service they provide. I have had them do anything from routine maintenance to replacing my homes complete system. Shout out to Mark and Daniel for their great customer service.
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Mark came out to our home and gave us a thorough check up and some options. I really appreciate him being candid and fair. He went out of his way to provide great service at a great price. He was very polite and professional. I couldn't ask for any better. Thank you very much for everything! I will definitely call them again !
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Chris did a great job doing my repairs. He is very efficient, works steady and does good work. Thank you very much.
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I had a bad water leak and had to shut my water off. I called one source and the lady who answered the phone was very sympathetic. She said she would get someone out in the afternoon. Shortly after we hung up, I got a text message telling someone would be at my home between 3:00 and 5:00. The plumber, Tony, called and said he was on his way. He actually got there around 2:30. By 3:00, he had my leak fixed! He was extremely nice and very professional! I'm going to tell anyone who needs a plumber or an electrician to call One Source! It's so refreshing to get excellent service!
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Our AC went out on the hottest day of the year! OneSource was great! Extremely responsive and had a technician on-site win less than 24 hours to fix it and getting us cooled again. Cannot say enough about the professionalism, responsiveness and timeliness. I would highly recommend them!
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Nick was very friendly and honest. He explained things so we could understanding exactly what he was doing. I would definitely recommend Nick for your Electrical needs.
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Tech arrived on time. Super nice person and the ladies in office are super nice. They have great rate and all around good people.
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The technician from One Source was very knowledgeable about my electrical problem and was very polite in telling me what they were going to do to fix the problem. We scheduled a day for them to come and do the repairs. The Technician Landon was very helpful on getting me squared away on everything. I would recommend One Source to anyone with electrical repairs or any other thing they handle. I was completely blown away by the service I received. Thanks One Source.
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I've used Total Comfort/One Source for many years. They do good work. Their servicemen are always knowledgeable and professional and friendly. Their prices are fair. They're good folks. I recommend them.
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We have found our plumber. This was a Saturday call..Of course chaos never happens on a weekday. One Source from the initial call until driving off was nothing but professional and courteous. Chris did a fantastic job! Excellent communication. Thank you, Chris, and the One Source Team. I want to add "honest pricing." I saw another person use that term and I thought it was perfect.
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I had a bad capacitor in an American Standard Silver 4 ton.
The system is under warranty and American Standard says capacitors are covered, but labor is not.
I was charged $390 ($20 - $30 retail) for the capacitor which was listed as a "power supply" in the tech's manual. He assured me that meant the capacitor. He was knowledgeable and friendly, and said he was following procedure.
I hope someone will contact me regarding the situation.
EDIT: The billing department agreed that the part was under warranty and that I would be refunded. I wasn't. -
We have used One Source for our air and heating for years. But the company now has plumbing and electrical service . The pipes under the kitchen sink were old and leaking. We contacted One Source because we trust them Chris Talley came at appointed time. He assessed the problem gave us a price. He recommended to change the garbage disposal. We were not pressured. He gave a price and was able to do it at the day of visit. He left inside the kitchen cabinet clean. He sent the bill via email along with several photos of the work that was done. He stayed a bit to test out the pipes. We are very happy with the plumbing service.