HVAC reviews in Fairhope, Alabama

4.8 based on 461 reviews Back to the listing
    5

    On time, friendly and very thorough inspection. Sorry, forgot the techs name, but he was outstanding in every way during the inspection and service. THANKS!

    5

    Atlas has the best technicians for the job. Rocky Langham came to a late night service in a timely manner and repaired my AC. He explained what he did and kept us very aware of what he was doing on the job. This is the 2nd time I've needed them in an emergency which they responded immediately. Highly recommended

    5

    Very polite and knowledgeable! Gave me a call and asked if he could come early and he showed up!

    5

    Atlas Heating & Air is clearly a five star, reputable, reliable, and responsive HVAC company. I recommend them 10 out of 10 times to people who ask about the best company in Baldwin County (and beyond) to address HVAC needs. The quality of work, the professionalism of the employees (including the owner), the responsiveness, and the reasonable cost makes this company the industry leader. They provide home and commercial service. They attend to every customer as they are the most important call of the day. They are trustworthy! Atlas Heating & Air technicians take the time to do the job well and describe the work they will or have provided. You will be glad you called! They are giants and titans when it comes to affordable, quality service (from diagnostic to installation or repair) - - they ought to be your first choice!

    5

    The air was not working at our short-term rental at 10pm. I called about 10 other 24/7 heating and air companies and Atlas was the only company who had someone available to help. Someone was at our property within 30 minutes and made me and my guests super happy! They are also trying to take care of their customers and did not charge an additional after hours fee right now because of covid. Super friendly and honest tech as well!

    5

    Atlas has done a great job installing and maintaining our HVAC system. They are professional, responsive, and easy to work with. We have used them for years and are glad we have a company we can trust!

    5

    Atlas heating and Air is by far the best A/C company around. The owner will go above and beyond to make sure you are completely satisfied. I highly recommend that you give Atlas a call for all you A/C needs. Purchase the maintenance contract, its worth its weight in gold. Just had my first service of the year 2020, the tech was professional and very knowledgeable. If you are not using Atlas Heating and Air, you need to. Best in the business.

    5

    We have used Atlas Heating & Air twice over the past year. I had used other A/C companies in the past but hadn’t been happy with those companies. My neighbor highly recommended Atlas and specifically said to ask for Josh, so I decided to give them a try. Both times, Josh was quick to arrive, and both times, he was able to immediately diagnose the issues and knew exactly what was wrong. This past time, he had my unit running within 30 minutes! Josh was very professional, knowledgeable and courteous. I am very impressed with him and his abilities, and I plan to use Atlas for all of my heating and A/C needs. I can highly recommend Atlas Heating & Air, and I am glad to know that I now have an A/C company that I can trust!

    5

    An ABSOLUTELY AMAZING company, I was quoted by a different company which was an insanely absurd amount. Called them up to explain my situation and they were more than happy to get someone out to me within the hr. James was educated, kind and most importantly helpful and if I ever have future issues, any maintenance or even a question I will without a doubt be calling them and them alone !! Thank you to the company of Atlas !!

    5

    James was amazing! He was very thorough, honest, professional, respectful, and knowledgeable. He quickly repaired our AC and our home is cooling again. I highly recommend this company. I will definitely be using them again in the future.

    5

    We hired Atlas to replace all existing ductwork in our condo. Atlas exceeded our expectations! Great quality, efficient, and protected our floors and furnishings. We recommend Atlas without hesitation. We are extremely pleased and it was a pleasure doing business with them.

    5

    Fast and Professional We are very happy with the service and our new unit from Atlas.

    5

    As always, Rocky provided prompt and professional service. He is definitely customer service oriented. He is a pleasure to work with.

    5

    A burning plastic smell was coming from my air vents around 8pm the night before I was supposed to leave on vacation. After searching for a good company to call, around 9pm, I called Atlas, expecting an answering system. Instead, an actual person answered my call, and when I explained my problem, she immediately contacted a tech to come to my house. James R. arrived by 10pm, diagnosed our problem, put in an order for the replacement parts, and promised to contact us as soon as the part was in. Sure enough, the morning after we got back from our trip, he had the part, quoted us a reasonable price, and was able to travel to our house and complete the repair within a couple hours. Everyone I spoke to with this company was professional and helpful, and the work James did was top notch. So glad I chose Atlas for the job. Will definitely use them again and recommend them to everyone I know.

    5

    I gentleman came out and gave me a quote on a new account unit. He looked cleaned my condenser pain for me. He was very knowledgeable and talked so I could understand what he meant. When I get ready to buy a new unit it will be from them.

    5

    Didn’t get the Agents name but the Initial call for service was great. Rocky was awesome. He reviewed my issues, offered solutions and answered all of my questions. Retrieved parts and had me back in service very quickly. Overall Great customer experience. I would definitely recommend Atlas Heating and Air! Thank you!

    5

    Our AC quit working and Atlas was out to look at it within 2 hours. Turns out our unit was old and leaking refrigerant. We decided to replace it instead of fixing it. Atlas had a brand new AC installed 2 days later. They were all very professional and even cleaned up before leaving. I would definitely recommend this company to anybody looking for a professional and caring AC or heating company. Being able to support small businesses is always a plus! Thanks again for all your hard work, Atlas!

    5

    I will definitely continue to use Atlas for all my A/C needs! They provided swift and professional service for the second time we have been in a pinch! They are honest and stand by their work. I signed up for a service contract, and look forward to using this company in the future. I highly recommend them!

    5

    Atlas Heating & Air Inc did an amazing job! They came to my house at 8 pm and fixed my AC unit. They are extremely polite and very efficient! I can’t say enough about this company!

    5

    These guys are what you want in an HVAC installer and servicer: they respond promptly, communicate clearly about scheduling, services needed, and costs, show up when they say they will, and get the job done. Their prices are reasonable and well justified by the level of service.

    For every service performed, they emailed me a written proposal with all costs itemized beforehand which I could conveniently e-sign from my phone to authorize the work. And after each job was done they emailed a detailed invoice showing all charges and payments. No handwritten carbon paper forms to file away and keep up with.

    The owner Josh is one of the nicest people you could hope to deal with, and his technicians reflect his insistence on professionalism and doing right by people. They do a lot to give back to the community and never seek any recognition for it.

    5

    I’ve been using Atlas for years. They are always on time and stick to their schedule. James has always serviced my units and he is amazing! He wastes no time and I appreciate that. My frenchies love him too. Atlas is a great company and blessed with James.