HVAC reviews in Mobile, Alabama

Had Jean come out to perform the inspection of HVAC system. Was very knowledgeable and unclogged drain from the air handler.

Gene was awesome. Took his time, explained everything well. Totally happy.

Trevor was pleasant, knowledgeable and thorough doing my HVAC maintenance today, Great Job!

Great job. Gene was very knowledgeable and insightful about hvac and helping me understand what was going on with my air conditioning.

Gene did and excellent job. I’ve used Climatemp for several years and have been pleased with their service.

Trever was great! I’d like to request that he be my permanent tech when maintenance is required.

Really great experience with this company. Trevor came out and was really thorough, had great communication and got us cooling fast. We are very appreciative!

We appreciate the maintenance that Trevor, Ciimatemp, provided at our home. He was professional, pleasant, & informative. We have their maintenance agreement, for the HVAC.

Gene with Climatemp is honest and dependable. His knowledge, kindness, and professionalism is top notch and so much appreciated!

Gene was very personable, friendly and helpful with new suggestions on how to better insulate the house. He knew exactly what he was doing and got right to it quickly. Thanks Gene!

trevor arrived on time. was friendly, courteous and knowledgeable. this was my first time using climatemp who was recommended to me by a friend who is also a customer. i have no reservations about recommending them to anyone who might need service or wants to stay on top of maintenance with their 3-time yearly checks for a very reasonable price.

Gene did a great job. He was prompt and worked as quickly as he could to get our system up and running. Very happy with Gene and Climatemp!

Gene Anderson came to our home today on 8/6/2025 and provided maintenance on our unit. His customer service is beyond superb and he is extremely knowledgeable in his field. He was polite and friendly. I am a very satisfied customer. Thanks Gene!

Gene Anderson was AWESOME! Great communication and informative! Best technician! I will ask for him for every service from Climatemp! Give this man a RAISE!

Gene did a great job doing service on our unit. He was professional and knowledgeable. Took time to explain what he was doing and how things looked. Will use again.

Gene Anderson came to service my mother’s A/C this morning. He was wonderful! He was very professional, very knowledgeable, and very pleasant to deal with! It is great to see a person who loves his job! The company needs to do all it can to keep Gene as an employee! He is fantastic!
Debra

All of a sudden my AC went out the middle of the day and it got extremely hot in house very quickly, of course the heat index outside was supposed to be up to 110 degrees. I call the climatetrmp office and they sent someone in the next 2 hours, they were amazing, I was already thinking we're going to have to get a room somewhere for tonight to be able to sleep. Gene was the ac technician that came out diagnosed the problem right away and solved the problem, blew out the drain and waited for a few minutes and rechecked outside and inside and made sure everything was okay. Amazing job and very personable. Thank you Mr, Gene and Climatetrmp AC for your amazing and timely work!!! Will be sure to recommend you to others.

Jason is awesome! Thank you for your excellent service!!!

If your home warranty people send this company out to you immediately ask for a new company. They are unprofessional and they not good at all. The technician came in my house looked at the ac unit and said I need a new one. The company told me that when their technician come out they not suppose to diagnose anything and that the first technician did me a favor adjusting my ac unit in my attic because it was leaking which was the reason they was called out for in the first place. The first technician came out on Monday said the reason ac unit was leaking was because it had shifted so he straighten it and cut the ac unit on said it was good. Tuesday I had water running through the ceiling then it collapsed. The first picture is be for he suppose to so called fixed my leak . It had water damage . The other picture are after they fixed it you can see the water dripping.

UPDATE: 12/11/2023
Kristen kept her word and made sure that we got taken care of Leroy and Derek made to to address any and all concerns we had as they fixed the issues with the drain and safety switch. Now a month going strong the unit has shown none of the previous issues and we are very happy.

UPDATE: 11/7/2023
Kristen contacted us about the issues and scheduled a team to come out and fix the issues from initial install. Today a team of four gentlemen came out and repaired the drain issue, installed a new drain safety switch, and verified that the heating and cooling were operating correctly before leaving.

In May of 2023 because our AC wasn't cooling the house and was blowing warm air. The first company they sent was respectful, helpful, and a pleasure to work with. When the repair was not enough in June 2023 the warranty company sent in a new company, Zippers. The supervisor Jason was quite rude and condescending insisting that if my husband needed to know about what needed to be done that he should call him directly instead of just sending an email with the issues, what need to be fixed and are options. Jason tried to convince me that I I needed to go through them directly and pay out of pocket for a new AC unit in the amount of about $8,500 rather than use my warranty company because the warranty company probably wasn't going to pay more than $1,500 if that much and it could take weeks before they got approval. When I stated I did not have that kind of money lying around to just throw at him to replace the entire AC unit. He said we could just finance with him and he could have that done within 24 hours. Despite me saying multiple times I need to discuss it with my husband and I would like information to share with him. He told me just to have my husband call him and he would discuss what was needed to be done with him so they could come to an agreement. Jason made sure to tell me that if we didn't go through them directly and pay out of pocket, either cash, credit card or through financing that they would not warranty either their work or the parts that they used despite the fact that they ordered all of the parts and they were doing the work.

Professional,experience, courageous, must important
to me ON TIME!!!