Plumbing reviews in Mobile, Alabama
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Hansen is always on time. Technicians are polite and respectful.
Prices are good.
Overall great customer service!
I use Hansen for all my A/C conditioning and electrical needs. And will use them for my plumbing needs when I need it. -
Hansen showed up on time-every time. Tested my system & gave me honest options. They caught the black mold growing in my vents!!! Thank God I called them. Trustworthy reference here.
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Hansen always delivers! Fast, friendly, professional service keeps me coming back to Hansen when I have a need they service. I've had a natural gas home generator installed and electrical needs addressed, all with complete success. I'd recommend Hansen to anyone, with complete confidence!
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We were very happy with the work, patience, and explanations of the technician. He patiently listened to our concerns and answered our questions. He showed my husband the problem our unit had and how it needs to be addressed. He took his time with checking our unit thoroughly so all issues could be resolved while he was present.
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Once again Hansen has provided excellent service for the upkeep for my home A/C system. Your service technician has always been professional and helpful in explaining what services they were performing. Also Office Customer Service very professional as well. Keep up the good work. Thank You.
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We had a No Heat Call. The C/S Rep was polite. Explained their process to me. Reassured me of the time line. The Tech was a gentleman, also explaining what was wrong how to resolve it and doing the job in a neat and timely manner. I am recommending Hensen Plumbpros.
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Hansen Super Techs is a great company. The only suggestion I would make to give them a 5 star is to give a four hour window for the techs arrival. This allows the customer not to block a whole day out of busy schedules and time off from work. The techs can notify customers if running behind. A win, win for all. We have been using Hansen going on three years. They respond quickly to emergency calls. As well have a yearly maintenance check to ensure HVAC unit is good working condition.
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Our technician was on time and did a good job. We will be ready for the hot weather. Thank God he noticed the freon and they found the leak and got us new coils the next day.
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Patrick did a great job. I will request him for my next inspection. He is extremely courteous and friendly. A great asset for your company.
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We had Hansen replace a water heater for us along with some other plumbing needs. Our Service Technician (Larry) was highly knowledgeable and able to quickly diagnose a long standing faucet issue where other plumbers had failed. Service was prompt, professional and high quality. I will definitely use them again for any future plumbing needs.
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I was afraid Hansen wouldn’t be able to get to me today since I just called this morning, but I had a plumber here about four hours later. Eric did a great job. He was thorough and explained everything he was doing for me. I am completely satisfied, as I always am with Hanson.
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Pretty good visit/work from Donnie at Hansen. We had one plumber come out and put a bandaid on our situation, then quote $1100 to fix it permanently on top of the $279 service charge. Donnie came out, did his thing and determined that we did *not* have to destroy our bathroom wall to fix the issue. He’s coming back to do more work for something adjacent to the original problem and the quote is still far below the initial quote from the first company.
Appreciate the professionalism, Hansen/Donnie! -
I am giving a 5 star review on the service done to my inside unit .
The technician Patrick came out address the problem then done a clean and fast repair .
Hansen A.C. crew get a 100% well done from me . -
Having trouble getting my review to post. I’m very happy with the service and the tech. He was very professional and polite , explained everything and I feel at ease with him and Hansen’s service. Great Job
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Such a wonderful company to deal with. Thank you Hansen for repairing my backyard light and installing my side light on my home. Will definitely continue to do business with your company for future projects.
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Super friendly and knowledgeable techs. They installed our inside and outside unit about 2 years ago the same day we got the quote and put in a new slab for the outdoor unit for us and all. They’ve always called ahead about regular maintenance and I don’t feel pressured into buying anything else from them without a thorough explanation as to why it’s needed and what the product or job would do.
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Enjoyed my FREE annual service call, included when we purchased our HVAC system from Hansen two years ago. Our system EFFORTLESSLY keeps our house cool in summer, warm in winter, without running constantly. I also appreciate that it operates QUIETLY. Very satisfied with it.
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Hansen did a great job in assessing my AC situation. They were super responsive, prompt, and thorough in explaining my options for repair. Highly recommend them. Thanks to their tech Brandon - he was extremely knowledgeable, patient and transparent. Great experience overall.
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Adam is very friendly and professional. He has been at my home many times, from adding new AC and Furnace and duct work, to check out everything to make sure everything works the way it's supposed to. Great service.
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Excellent and professional service! They were extremely courteous! Very knowledgeable and my A/C unit was replaced in 12 hours from the initial call. They were on top of it! Would highly recommend!
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Easy to work with. Called and scheduled a same day appointment. They are nice and courteous, great phone manners. Technician was skilled and professional, fixed the issue quickly and efficiently. Reasonable rate. Highly recommended.