Reviews of local pros in Mt Olive, Alabama

4.7 based on 284 reviews Back to the listing
    5

    Noah is one of the best. Takes him to explain what is happening, provides options, and knows how to interact.

    5

    Exactly how customer service should be!
    They had to reschedule the first appointment but they called in advance, put me first on the list for the next day, and generously gave me a discount even though it was not going to cause me a hardship and I didn't request a discount. Mike showed up on time and ready to help. He was gracious enough to explain the issues in a manner that I could easily understand. He did not talk over my head with detailed explanations of the flux capacitor. He offered multiple options to fit my budget and discussed available discounts through the service plan, military, etc. I never felt like he was padding the bill or charging me for any unnecessary repairs. He made very thoughtful safety recommendations and explained the "why" behind his recommendations. I am definitely going to use this company for all my electric service needs. They will even service our hot tub and our generator! I am blown away with our first interaction since I thought gold-plated customer service was a thing of the past but Superior Service is aptly named and truly superior. Thanks, Mike! You're a godsend!

    5

    This is the 2nd time I am full thus out! Please don’t send me another one! The boys were nice m, friendly and smart! Dud a great job!

    5

    Noah did an Outstanding Job replacing the transformer in my home. He also did a great job of explaining in detail the different Plan options they offer and have available for my electrical needs.

    5

    Appointment about upgrade fuse boxes to breaker box for insurance requirements. Technician was great. Explained all options and went over them and the costs. Explained what I could have done at a later date. Was on time, professional and knowledgeable. Would definitely recommend this company.

    5

    Noah was great. Professional work. Very very hard worker. Had three lines replaced and ceiling fan put in.

    5

    Noah and Jacob dod a fantastic job, made me feel safer in my home, and explained everything to me in a way I could understand.

    5

    From start to finish, Superior Service Electric handled the installation of my Generac Home Standby Generator seamlessly. I received estimates from several different companies representing different generators brands, and Superior Service Electric provided the best generator for the best price! I highly recommend them!

    5

    The technicians that came to our house were very professional and courteous. They worked very hard to resolve the issues we were having and did so in a timely manner. We would recommend them to anyone that needs an electrician.

    5

    We had a power surge that caused a lot of damage. Superior service answered quickly and sent Dylan and AJ out to diagnose the problem and provide a path forward. They even called us back after office hours and set us up with an appointment first thing the next day. Dylan and AJ did an excellent job problem-solving and quickly got us back up and running. They inspected all of our electronics and circuits to make sure everything was working properly before they left. We will never call anyone else!

    5

    I would highly recommend Michael. He was very trustworthy in dependable. He took on a pretty hard task of hanging a chandelier from 20 foot ceiling in my foyer And it turned out amazing!

    2

    Would not use them again. For the amount they charge, I would have expected better service. We had several lights installed, along with a few outlets. After completion of the service, we discovered multiple areas of drywall damage that had to be repaired by one of their sub contractors. Also one of the larger flush mount lights was left sagging in the kitchen which I then had to repair myself. They chose to install one of my can lights touching a security sensor as well. Honestly for the price that I paid I was expecting really high level work, but did not receive it. I would likely not recommend them.

    5

    Awesome service!! They came after after I had someone that didn't know what they were doing. And thank God they came. Dylan and Mike did an awesome job. I recommend them highly.

    5

    I am so glad that I contacted you. Gabe is such a great guy and I appreciated his timeliness. It turned out at his recommendation that I needed a plumber and your Sam referred me to Sam Parsons and that was a real blessing. He unstopped my washer drain toilet and tub and the main sewer line! If I am ever in need of appliance repairs will give y’all a call. Everybody has been so kind. Rosemary

    5

    I was so impressed I called their office to praise them. So professional. Dylan and AJ were wonderful. Knew when they were coming, sent a photo of the tech, they explained everything so throughly. Were great to my 14 year old dog. I cant say enough about Dylan and AJ. I will be referring them and using Superior Service always!

    5

    I was pleased from the beginning of my interaction through a phone call requesting service. They were polite, responsive and informative.
    Noah and Jacob did an excellent job changing out existing light fixtures. They were detailed in their work, so respectful and and cleaned up after they finished the job. They wanted everything to be right and complete.
    It was very refreshing to have good work and good workers in my home.

    5

    Noah and Jacob from Superior Service Electric did an excellent job. Communication was clear and timely from start to finish, and both of them were friendly and professional throughout the entire process.

    Noah took the time to understand exactly what we were trying to accomplish and made sure everything was installed the right way. He was very thorough, detail-oriented, and focused on doing the job correctly while making sure it met our needs.

    Jacob was great to work with as well. He made sure the work area was clean and organized and took the extra time at the end to ensure everything looked good and was left in great condition.

    Overall, a great experience. High-quality work, great communication, and a team that truly cares about the customer. I would absolutely recommend Superior Service Electric and would gladly use them again.

    5

    Good company

    1

    Don't use bad risk

    5

    The guys were professional and did an excellent job.

    5

    Good quality service. Easy to work with and exceeded expectations.